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Grand Mercure Xiamen Downtown

3.5 star property

Photo gallery for Grand Mercure Xiamen Downtown

Exterior
Suite, 1 King Bed (Exquisite, Duplex)
Lobby
Sports facility
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
128 Jiahe Road, Siming District, Xiamen, Fujian, 361009
  • Xiamen Mingfa Commercial Plaza
    ‪16 min walk‬
  • SM City Xiamen
    ‪3 min drive‬
  • Xiamen International Convention and Exhibition Center
    ‪11 min drive‬
  • Xiamen (XMN-Xiamen Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Exquisite, Duplex)

Suite, 1 King Bed (Exquisite, Duplex)

Suite, 1 King Bed (Exquisite, Duplex)

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Xiamen

With a stay at Grand Mercure Xiamen Downtown in Xiamen (Siming District), you'll be within a 5-minute drive of Xiamen Science and Technology Museum and Xiamen Museum. .This hotel is 1.5 mi (2.4 km) from Xiamen Mingfa Commercial Plaza and 2.4 mi (3.8 km) from Bailuzhou Park.

What's nearby

  • Xiamen Mingfa Commercial Plaza - 16 min walk - 1.4 km
  • SM City Xiamen - 3 min drive - 2.7 km
  • Xiamen-Gulangyu Island Terminal - 8 min drive - 8.1 km
  • Xiamen University - 10 min drive - 8.8 km
  • Xiamen International Convention and Exhibition Center - 11 min drive - 7.6 km

Getting around

  • Jiangtou Station - 2 min drive
  • Xiamen Railway Station - 9 min drive
  • Xiamen (XMN-Xiamen Intl.) - 14 min drive

Restaurants

  • ‪锅悦 - ‬4 min drive
  • ‪意大利餐厅 - ‬1 min walk
  • ‪路易十三国际俱乐部 - ‬4 min drive
  • ‪水晶樽ktv夜总会 - ‬4 min drive
  • ‪厦门咖啡秀 - ‬1 min walk

About this property

Grand Mercure Xiamen Downtown

Hotel in Xiamen with a fitness center and a 24-hour front desk
Grand Mercure Xiamen Downtown offers 151 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Xiamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 151 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features an arcade/game room and a banquet hall.
For lunch or dinner, stop by Fulin Chinese Restaurant, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Fulin Chinese Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 39 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fulin Chinese Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 78 for adults and CNY 39 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Xiamen Downtown Hotel
Hoiyue International Hotel Xiamen
Hoiyue Hotel Xiamen
Grand Mercure Xiamen Xiamen
Grand Mercure Xiamen Downtown Hotel
Grand Mercure Xiamen Downtown Xiamen
Grand Mercure Xiamen Downtown Hotel Xiamen

Grand Mercure Xiamen Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

ICHEN

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning!!!
Stayed 2 nights in Apr 2025

8/10 Good

Yuan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Mehdi

Business traveller
Liked: Staff & service
Acceptable but not exceptional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ping

Stayed 1 night in Dec 2023

10/10 Excellent

Jacquelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Lip Gee

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Mercure Xiamen Downtown

Very good hotel. The rooms are clean and the staff are friendly. The breakfast buffet has a very good selection. I didn't use the restaurant in the evening. Three are lots of restaurants in the area and the hotel is very close to a metro station.
Stayed 13 nights in Nov 2019

10/10 Excellent

EiEiMaung, Yangon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like to use for ecofriendly system. We also like to use of stair in the private room. Also a little afraid to use for old man.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Rolland Fong

Disliked: Cleanliness, property conditions & facilities, room comfort

Lousy and extremely dirty run downed hotel

This hotel is extremely old and quite dirty run downed rooms with lousy airon. I had asked the hotel to clean the bathroom twice but the cleaning were not well done. You call still see fungus along the edges, dirty spots on glass door and fixed panels, black fungus areas on the rolling blinds in the bathroom. For this price, it's definitely not worth it.
Stayed 3 nights in Nov 2018

4/10 Poor

Guan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Restaurant is under renovation. Very inconvenient when want to having meal inside hotel
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel good location

Good modern hotel in good location

8/10 Good

joon ho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Chih Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2024

8/10 Good

Gengwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The hotel is in downtown, clean but if you will be here for travel I will recommend you to choose the hotel near the beach or port.
Stayed 1 night in Nov 2020

10/10 Excellent

CHIENHSING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2019

8/10 Good

TzuMei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

WAI CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

聖誕節廈門高鐵之旅

今次是趁聖誕節假期，跟一家大小坐高鐵到廈門旅遊。由於我們一行9人，希望能全部都在同一樓層，方便照顧老人家及小童。我們都知道假期期間，房間可能比較緊張，也不抱太大希望。但這所酒店的服務真的很好，前台服務員二話不說，盡力幫我們。為了使我們能在同一樓層，她幫我其中一間房免費升級，跟我家人所訂的複式樓層一樣，簡直令我喜出望外! 酒店房間非常乾淨整洁，樓下的西餐廳的食物也不錯。唯一缺點是由於是中央空調，房間溫度太熱，香港人不太習慣。
Stayed 3 nights in Dec 2018

10/10 Excellent

CHE LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好 推薦給自由行的遊客 因為生活機能很好 交通方便

首先 飯店的位置很方便 出門無論公交車 捷運四通八達。飯店的大廳很舒服 check in 或退房接待人員素質都訓練過 很得體。房間裡的清潔也都處理的不錯，我是入住兩晚，中間還是有幫我整理房間。我個人覺得是cp值很高的酒店。
Stayed 2 nights in Aug 2018

4/10 Poor

Rui

Disliked: Cleanliness, staff & service, room comfort

廈門美爵不會再選住！

一般房沒有浴缸！網站上有...到現場沒有！後來升等！房間沙發不乾淨...
Stayed 1 night in Aug 2018

10/10 Excellent

tsui ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Ta Chun, 台北

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
老牌酒店加入雅高集團後, 宛如提升了一個檔次. 周邊很多大牌檔餐廳, 都很不錯, 生意很紅火. 對面有巴黎春天百貨, 走路5分鐘可到高端的盤碁精品百貨. 預定的房型屬於複式樓中樓, 空間超大, 還有一個落地水晶吊燈. 感覺開個PARTY沒有問題. 還可以到頂樓酒廊免費享用水果, 看著樓下的車水馬龍, 挺自在的. 唯一美中不足便是前台人員服務意識低下, 經理花了很久時間在"等待"某位客人查詢他的雅高積分. 然而另一位有空的人員卻不知道幫我辦理退房, 而老外比我晚來的卻優先辦理了. 我辦退房竟然花了15分鐘, 這種服務水平有待改進!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還會再入住

房間很好很大很舒適，冷氣稍熱（但開久了仍可接受），部份燈壞了都沒換，房間那麼大 浴缸卻小小一個，樓中樓設計十分吸引