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Jianguo Hotel Xi An

5.0 star property

Photo gallery for Jianguo Hotel Xi An

Lake
View from property
Coffee service
3 restaurants, breakfast served
TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Room service

Explore the area

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No 2 Hu Zhu Road, Beilin District, Xi'an, Shaanxi, 710048
  • Place, Xi'an Jiaotong University
    ‪19 min walk‬
  • Place, Xi'an City Walls
    ‪2 min drive‬
  • Place, Xi'an Bell Tower
    ‪4 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double Room

TV

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

TV

Superior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique Room

TV

Boutique Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Business Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

TV

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Balcony

TV

Deluxe Twin Room, Balcony

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Executive Level

TV

Deluxe Suite, 1 King Bed, Executive Level

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Xi'an

A stay at Jianguo Hotel Xi An places you in the heart of Xi'an, within a 5-minute drive of Air Force Medical University and Xingqing Palace Park. .This luxury hotel is 1.1 mi (1.8 km) from TangBo Art Museum and 1.3 mi (2.1 km) from Wang Ji Temple.

What's nearby

  • Xi'an Jiaotong University - 19 min walk - 1.6 km
  • Xi'an City Walls - 2 min drive - 1.7 km
  • Xi'an Bell Tower - 4 min drive - 4.3 km
  • Great Mosque of Xi'an - 5 min drive - 5.0 km
  • Giant Wild Goose Pagoda - 7 min drive - 7.0 km

Getting around

  • Xi'an Station - 5 min drive
  • Zhonglou Station - 5 min drive
  • Xi'an (XIY-Xianyang Intl.) - 49 min drive

Restaurants

  • ‪KFC 肯德基 - ‬4 min drive
  • ‪McDonald's (麦当劳) - ‬17 min walk
  • ‪Golden Flower Hotel Coffee Garden - ‬15 min walk
  • ‪S.I.T Cafe - ‬19 min walk
  • ‪SUBWAY 赛百味 - ‬19 min walk

About this property

Jianguo Hotel Xi An

Luxury hotel with 3 restaurants and a fitness center
Jianguo Hotel Xi An offers 627 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 627 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Four Seasons Cuisine, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Xi'an? This hotel has 26651 square feet (2476 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Four Seasons Cuisine - This restaurant serves brunch, lunch, and dinner.
Justines - This restaurant serves breakfast, lunch, and dinner.
Rong Gardens Cuisine - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Four Seasons Cuisine
  • Justines
  • Rong Gardens Cuisine

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,651 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages

Accessibility

  • Lift

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 16

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Airport shuttle fee: CNY 320 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jianguo Hotel Xi
Jianguo Hotel Xi Xi'an
Jianguo Xi
Jianguo Xi Xi'an
Jianguo Hotel Xi An Hotel
Jianguo Hotel Xi An
Jianguo Hotel Xi An Xi'an
Jianguo Hotel Xi An Hotel Xi'an

Reviews

Jianguo Hotel Xi An Reviews

8.0

Very good

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities
Rating 10 - Excellent. 26 out of 80 reviews
Rating 8 - Good. 37 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 6 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

Reviews

10/10 Excellent

YANHU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family visit at Xian

This is a family visit. The hotel is located near Changle park(old 动物园). There is a subway station right outside the hotel. There are a lot of subway lines build recently at Xian. It is very convenient to travel around city with subways. At hotel's parking lot, there is bus station for buses to Xian Xianyang airport. In short, the transportation is very good. The room has two full beds and one added single bed for 3 persons, with free bottle water, umbrella which I do not remember I see at US' hotel. There is balcony overseeing a pond. First floor might be better for the view. We were at 8th floor and nearby building are much higher than us. The hotel staff is polite and does not take tip. We had a family dinner at one restaurant inside hotel. The food is good, environment is also good. Another thing worth mention is that this hotel takes US credit card which is convenient for people does not have China bank account/card/Wechat pay.
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was really really nice. Has a cool fish pond, awesome views and great breakfast in the morning. Bathroom was super nice and large. Beds were really comfortable too! Staff was awesome
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice oasis like hotel in the buzzling city of Xi’an, extremely close to subway and just oposite street (go to subway and take exit C), very nice park and lots very good restaurants. Tey get room facing coart yard with pond, very good buffet.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Guest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect. Right next to the metro and bus station. The place was clean. We got a deluxe double room with a balcony. It was on the second the floor. I felt overall it was clean but it could have been better. I saw in my room next to the screen and balcony an old food bone. And I am allergic to dust and I could feel it. But I am more sensitive than others. I would definitely recommend this place. If I came back, I would come back to this hotel. I had overall a good experience.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Great location, but needs updating.

The hotel is just a bit old, with some mold in the showers. The could do a better job at cleaning and the hotel could use some updates. The staff was very helpful, the subway is very close and there are many restaurants and places to shop nearby. The food in the restaurant is delicious.
Stayed 5 nights in Oct 2018

6/10 Okay

WAI LING

Need Renovation

Time to renovate, especially a better air conditioning
Stayed 2 nights in Sep 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a good price
Stayed 4 nights in Aug 2018

8/10 Good

Lim

Liked: Cleanliness, staff & service

Affordable and comfortable. Away from city.

Checking in process was fast and smooth. Room is a bit old. Dimly lit. Non smoking floor but there r guests smoking outside. Told them not to they still argued and ask the manager up.
Stayed 3 nights in Jul 2018

2/10 Terrible

Bill, State College, Pennsylvania, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff cannot speak English well and will tend to ignore foreign guests who do not speak Chinese. But that is not the worst of it: I have never stayed in a hotel in any country in the last 10 years that did not have access to WiFi that would allow me to check email. This hotel had no internet access to speak of. When I complained, the hotel staff told me my computer could not talk to the internet because (wait for it) "your computer is not Chinese!" True story--and the reason for my disappointment with this hotel. The hotel staff took me to their business center, which was equipped with Windows XP machines that could not connect to anything--even Chinese websites. Stay at this hotel if you wish to experience the living conditions that were faced by the army of the first emperor of all China several thousand years ago!
Stayed 3 nights in Jun 2018

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in China, stay in Xi'an a real treat!

We had a wonderful stay at this hotel. Close to stores, a large modern shopping mall, variety of food choices, transportation. Great hotel in great location. We loved it!
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

The staff is the best part of the Jianguo hotel!

In spite of a moldy shower and a cracked teacup, which the hotel tried to have me pay for at checkout, the stay was good. The staff was always friendly and helpful.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room and breakfast were great. The internet was somewhat slow at peak time. Better use the blue cable instead of the wireless. This eliminates the frequent need to reconnect.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very professional hotel environment

Jianguo was a very nice hotel. Staff were professional and helpful. There was a great availability of services. The rooms were spacious and clean and good value for money.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Everything mostly fine but wifi is slow.

8/10 Good

TK, Xi'an

Liked: Staff & service

Decent Hotel

It was a nice hotel with friendly staff. In need of a renovation and re paint. Our bathroom had water damage and there were squashed bugs on the roof. Balcony door would not lock properly and was less of a balcony and more of a shared pathway next to the pond. But the buffet was very nice and affordable. The staff were very friendly to help the best they could.

8/10 Good

Albert Yang, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but still good

It is a pleasant experience to stay in the hotel. The reception is very helpful too.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Rooms are dirty!

The rooms need to be cleaned and repairs made. Sheets are not washed even when requested. It reeks of cigarettes even in my non smoking room. I had to moved and ended with two beds instead of king size bed requested. If you do not speak Mandarin, be careful with directions staff provides. They pointed us in wrong direction twice and suggested we use a taxi driver that charged us more than twice the normal fare for that destination. The buffet is fair priced and good. It's really nice if you eat outside. The hotel staff is polite just not helpful. The worst part of the hotel is the dirty rooms.

8/10 Good

John, Singapore

Liked: Cleanliness, room comfort

Good business hotel

We stayed as a couple for holiday but choose this hotel for its historic reason. Is one of the first 5 start hotel in Xi an Is a great hotel, just a little far away from city centre About 10 mins taxi, 20 kinds bus

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jianguo hotel

We are glad the bus took us directly to and from the airport for a reasonable price. One of the clerks was able to provide us with a computer and printer to allow us to print a travel document. She did this efficiently, providing us with personal service. Another clerk tried to print our boarding passes, and although he was unable to do so, it was not his fault.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was very average, the bathroom towels and robe are very old. The carpet not that clean

6/10 Okay

iris, Israel

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

doesn't worth the money

The hotel maintenance is poor, and the price really doesn't worth it. Bad location, far away from the metro station

6/10 Okay

Takako

Disliked: Cleanliness