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Novotel Xi'an The Bell Tower

4.0 star property

Photo gallery for Novotel Xi'an The Bell Tower

Superior Room, 2 Single Beds | Bathroom
Creator video
Reception
Daily buffet breakfast (CNY 98 per person)
Children’s activities

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Gym

Explore the area

View map
NO 16 ANBAN STREET, XIAN, Xi'an, 710004
  • Place, Xi'an City Walls
    ‪1 min walk‬
  • Place, Xi'an Bell Tower
    ‪7 min walk‬
  • Place, Great Mosque of Xi'an
    ‪9 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege)

Room, 1 King Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Xi'an

A stay at Novotel Xi'an The Bell Tower places you in the heart of Xi'an, steps from Xi'an City Walls and Yisu Grand Theater. .This family-friendly hotel is 0.3 mi (0.5 km) from Culture and Arts Hall of Qin and Han Dynasty and 0.5 mi (0.7 km) from Yisu Community Theater.

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 km
  • Xi'an Bell Tower - 7 min walk - 0.7 km
  • Great Mosque of Xi'an - 9 min walk - 0.8 km
  • Drum Tower - 4 min drive - 3.5 km
  • Giant Wild Goose Pagoda - 7 min drive - 6.4 km

Getting around

  • Xi'an Station - 7 min drive
  • Zhonglou Station - 9 min walk
  • Xi'an (XIY-Xianyang Intl.) - 46 min drive

Restaurants

  • ‪Dairy Queen - ‬7 min walk
  • ‪McDonald's (麦当劳) - ‬9 min walk
  • ‪Burger King 汉堡王 - ‬6 min walk
  • ‪西安饭庄 Xi'an Hotel - ‬4 min walk
  • ‪星巴克 - ‬3 min walk

About this property

Novotel Xi'an The Bell Tower

Family-friendly hotel with a health club and a 24-hour front desk
Novotel Xi'an The Bell Tower offers 198 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 65-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Xi'an hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 198 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and bidets. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Xi'an? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge

Restaurants on site

  • Food Exchange

Things to do

  • 24-hour gym
  • Free children's club

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at noon
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Xian THE Bell Tower
Novotel Xi'an The Bell Tower
Novotel XI AN THE Bell Tower
Novotel Xi'an The Bell Tower Hotel
Novotel Xi'an The Bell Tower Xi'an
Novotel Xi'an The Bell Tower Hotel Xi'an
Xi An The Bell Tower (Opening October 2020)

Novotel Xi'an The Bell Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 124 reviews
Rating 8 - Good. 37 out of 124 reviews
Rating 6 - Okay. 4 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Stayed 1 night in Jul 2025

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant experience here .
Stayed 5 nights in Jul 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in X

Very good location. Friendly and helpful reception. One of the few hotels with welcome drinks and afternoon tea for guests. Xi'an was boiling hot when we were there. Hotel had lots of bottled water available to guests. Delicious breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

nadifah binti, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and the location is superb. Highly recemmended.
Stayed 5 nights in Jun 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a perfect location—just steps away from the Bell and Drum Tower—which made our stay incredibly convenient and enjoyable. I truly wanted to give this hotel an excellent review because overall, our stay was amazing. However, I cannot overlook the challenges we faced with the staff. This hotel is not ideal for travelers who do not speak Mandarin. I speak Mandarin, so I was able to get some assistance during our stay. Unfortunately, I do not read Chinese, and when I asked for help booking a Didi, I was simply told to go outside and hail a cab. I found this response disappointing, especially given that it was a reasonable request for a guest. Only after I asked to speak with a manager did the staff decide to assist me. This lack of initial willingness to help left a negative impression. With better guest service—particularly for international travelers—this hotel has the potential to be truly outstanding.
Stayed 3 nights in Jun 2025

8/10 Good

Abdullhakam

Stayed 5 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful. They would go above and beyond to make sure we have a comfortable stay.
Stayed 2 nights in Jun 2025

8/10 Good

Joanne, vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the bathroom. the doors to both the shower & toilet were translucent and had no locks. it was very weird. Other than the bathroom, everything else was pretty good
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel very technical all very modern would recommend it to anyone going to Xian.
Stayed 2 nights in Jun 2025

10/10 Excellent

JAVIER, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It has an excellent location in the heart of Xi’ an. The Bell Tower, restaurants, and shops are just steps away. The subway is in from of the hotel,
Stayed 2 nights in May 2025

10/10 Excellent

Chi San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean with self laundry service with was a bonus for us. The location was superb and staff were very helpful
Stayed 3 nights in May 2025

8/10 Good

Suan Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Novotel hotel was pleasant. We love how strategic the location is, walkabout to the Bell Tower and the metro is right in front of the hotel.
Stayed 3 nights in May 2025

8/10 Good

D

Liked: Cleanliness
Good location, but people are smoking everywhere even at no smoking area,
Stayed 2 nights in May 2025

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near the drum and bell tower - lots of dining options and transport services nearby to bring you to the terracotta army
Stayed 2 nights in May 2025

10/10 Excellent

Taichu

Disliked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent location, modern hotel with large clean rooms. Very happy with our stay and highly recommended
Stayed 3 nights in May 2025

10/10 Excellent

XUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality room and staff service. Short stroll to local shopping malls all around. Will be visiting again next time.
Stayed 7 nights in May 2025

2/10 Terrible

Dr Sanja

Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Stayed 5 nights in Apr 2025

8/10 Good

Damian Romero

Liked: Cleanliness, property conditions & facilities
the destination more or less for what it cost ..!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexia

Stayed 2 nights in Apr 2025

6/10 Okay

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was helpful. They provided bread, jam and OJ, at no charge, when I requested for it because I had an upset stomach. Was glad to see the Toto washlet type toilet. The cleaning staff was good. The hotel was fine in almost all aspects except for two issues. Whenever I walked into my room I smelled something odd, perhaps from past cigarette smoke, even though it was a nonsmoking room. The smell would vanish in a minute or two when I switched on the AC. I think I had a room with a suite so the room was separated into two parts by a panel running about half of the width of the room, and there was a TV hung on this panel. Frankly, the room would appear more spacious if this dividing panel was not present, and I don’t watch TV when traveling. There was also a shelf hanging half way down the ceiling, in the middle of the room. I could not figure out why it was there. The room would appear more spacious without it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Han Song

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Comfortable, easy access, lots of food and shopping area.
Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025