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Sheraton Grand Xishuangbanna Hotel

4.5 star property

Photo gallery for Sheraton Grand Xishuangbanna Hotel

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
View from property
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109
  • Mandai Buddhist Temple
    ‪10 min drive‬
  • Tropical Flower and Plants Garden
    ‪10 min drive‬
  • Manting Park
    ‪12 min drive‬
  • Jinghong (JHG-Xishuangbanna)
    ‪5 min drive‬

Room options

View all photos for Family room, 1 King, Garden view

Family room, 1 King, Garden view | Living room

Family room, 1 King, Garden view

  • 106 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony | Living room

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

  • 167 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony | Living room

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

  • 110 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Grand Deluxe Twin, Guest room, 2 Twins, Garden view, Balcony

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe King, Guest room, 1 King, Garden view, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Grand Deluxe King, Guest room, 1 King, Garden view, Balcony

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin, Guest room, 2 Twins, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Twin, Guest room, 2 Twins, Balcony

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King, Guest room, 1 King, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe King, Guest room, 1 King, Balcony

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view

Terrace/patio

Deluxe Courtyard Twin, Guest room, 2 Twins, Garden view

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Courtyard King, Guest room, 1 King, Garden view

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Courtyard King, Guest room, 1 King, Garden view

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; Chinese cuisine

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  • Pool
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  • Free WiFi
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The price is NZ$167
includes taxes & fees
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About the area

Jinghong

Located in Xishuangbanna Dai, Sheraton Grand Xishuangbanna Hotel is on the waterfront, within a 15-minute drive of Mandai Buddhist Temple and Manting Park. .This family-friendly hotel is 5.9 mi (9.4 km) from Tropical Flower and Plants Garden and 6.5 mi (10.5 km) from Peacock Lake Park.

What's nearby

  • Mandai Buddhist Temple - 10 min drive - 8.9 km
  • Tropical Flower and Plants Garden - 10 min drive - 10.0 km
  • Peacock Lake Park - 11 min drive - 11.1 km
  • Manting Park - 12 min drive - 11.5 km
  • Mengyang Nature Reserve - 25 min drive - 33.2 km

Getting around

  • Jinghong (JHG-Xishuangbanna) - 13 min drive

Restaurants

  • ‪采悦轩 - ‬4 min walk
  • ‪美美咖啡 - ‬10 min drive
  • ‪Feast at Sheraton Xishuangbanna - ‬1 min walk
  • ‪KFC - ‬10 min drive
  • ‪海底撈 Haidilao Hot Pot - ‬9 min drive

About this property

Sheraton Grand Xishuangbanna Hotel

Riverfront hotel with 3 restaurants and free valet parking
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can experience the thrill of a safari, and enjoy recreation facilities including hot springs, an outdoor tennis court, and a health club. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, health club, or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 4 hot springs open between 8:30 AM and 10:00 PM.
Make yourself at home in one of the 326 air-conditioned rooms featuring iPod docking stations. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
You can experience a safari, and enjoy hot springs and a health club. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.
Enjoy Chinese cuisine at Yue, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Xishuangbanna Dai? This hotel has 26673 square feet (2478 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Red Basil - This poolside restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 138 to 160.90 for adults and CNY 69 to 138 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Feast
  • Red Basil
  • Yue

Things to do

  • 24-hour gym
  • 4 hot springs
  • Arcade/game room
  • Billiards/pool table
  • Boat and paddles
  • Books
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Game viewing
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free children's club
  • In-room cot
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 26,673 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 4 hot springs
  • Hot springs open from 8:30 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (50 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and midnight
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 380.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night
  • Breakage deposit: CNY 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 to 160.9 for adults, and CNY 69 to 138 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and midnight
  • Rollaway bed fee: CNY 380.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the hot springs
This property accepts credit cards, debit cards, mobile payments, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 8:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 17 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Grand Xishuangbanna Hotel Jinghong