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Soul Spring Sanctuary Cuernavaca

3.5 star property

Photo gallery for Soul Spring Sanctuary Cuernavaca

Outdoor pool
Executive lounge
Spa
Premium bedding, in-room safe, soundproofing, iron/ironing board
Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Avenida Club de Golf Santa Fe, Xochitepec, MOR, 62790
  • Place, WTC-Morelos Convention Center
    ‪12 min walk‬
  • Place, Ex Hacienda de Ixtoluca
    ‪6 min drive‬
  • Place, Hacienda de Chiconcuac
    ‪13 min drive‬

Room options

View all photos for Master Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Master Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

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About the area

Xochitepec

Located in Xochitepec, Soul Spring Sanctuary Cuernavaca is a 1-minute drive from WTC-Morelos Convention Center and 7 minutes from Quinta Puerta de Agua. .This hotel is 7.9 mi (12.7 km) from Hacienda de Chiconcuac and 8.1 mi (13.1 km) from Archaeological Monuments Zone of Xochicalco.

What's nearby

  • WTC-Morelos Convention Center - 12 min walk - 1.0 km
  • Ex Hacienda de Ixtoluca - 6 min drive - 3.8 km
  • Quinta Puerta de Agua - 12 min drive - 10.6 km
  • Hacienda de Chiconcuac - 13 min drive - 9.1 km
  • Tequesquitengo Lake - 25 min drive - 19.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 110 min drive

Restaurants

  • ‪Santa Fe Social Golf Club Restaurant - ‬6 min walk
  • ‪La Banqueta - ‬5 min drive
  • ‪Santa Fe Social Golf Club - ‬7 min walk
  • ‪Los Limones - ‬4 min drive
  • ‪Fonda misión de san francisco II - ‬7 min drive

About this property

Soul Spring Sanctuary Cuernavaca

Hotel with free parking, near WTC-Morelos Convention Center
Soul Spring Sanctuary Cuernavaca offers 9 accommodations with irons/ironing boards. Rooms open to balconies. Beds feature premium bedding. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 9 guestrooms. Rooms have private balconies. Bathrooms with showers are provided. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:30 AM to 1:00 PM for a fee.
Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Soul Spring Sanctuary Cuernavaca has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 1:00 PM for a fee: MXN 300 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of MXN 2; reservation required

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Chef service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 4:00 AM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 350 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 to 500 for adults, and MXN 200 to 500 for children
  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 8:00 PM

Property is also known as

Casa Soul Spring
Soul Spring Sanctuary Hotel
Soul Spring Sanctuary Xochitepec
Soul Spring Sanctuary Hotel Xochitepec

Soul Spring Sanctuary Cuernavaca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio de las personas que trabajan ahi! En especial del GM
Stayed 1 night in Jan 2025

2/10 Terrible

Francisco

Stayed 1 night in Oct 2022

10/10 Excellent

CAROLINA

Stayed 1 night in Aug 2025

10/10 Excellent

CAROLINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar para disfrutarse como destino. Todo está enfocado al wellbeing y wellness. La alimentación que ofrecen es cuidada, así como las actividades. El diseño es muy acogedor, minimalista y de buen gusto. El personal es sumamente amable y atento.
Stayed 1 night in Aug 2025

4/10 Poor

Abel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El aire acondicionado de la Suite que contratamos no funcionaba. Llegamos en la madrugada de una boda con una temperatura muy alta en el cuarto y no fue posible hacer funcionar la unidad de aire. Se le llamó a mantenimiento y no pudieron hacer funcionar el aire. Nos ofrecieron colocar unos ventiladores y no acepte. Solicitamos entonces un cambio de habitacion, el cual nos fué proporcionda. Al realiza el check-out solicite que se me remmbolse la diferencia de tarifa engtre la habitación que pague y la que recibí al final.
Stayed 1 night in May 2025

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gonzalo M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es ESPECTACULAR nos sorprendieron gratamente con sus detalles y servicio. No le damos el excelente ya que el área del baño es muy obscura, las toallas sacan excesiva pelusa y la presión del agua es muy baja. Sin embargo desde luego regresaremos.
Stayed 1 night in Apr 2025

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Hotel, hermoso para tranquilizarse e ir en familia, lamentablemente en nuestra estancia habia muchas parejas de esas de 50-20 no muestras raras de cariño, parece hotel de paso, no una experiencia bonita cuando vas en familia. Ni modo. Creo que por lo escondido del lugar le gusta ir a las parejas así.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victor, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Muy coordiales Ambiente muy tranquilo para relajarse.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Espectacular. Todo
Stayed 1 night in Feb 2025

10/10 Excellent

Elmis, Polanco

Stayed 1 night in Feb 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Germán

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó que las instalaciones están bonitas pero me parece caro para lo que es… la comida muy mala y dos veces tuvimos que pedir que mandaran personal a la alberca por que no había quien atendiera
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio instalaciones y limpieza !!! Regresare sin duda
Stayed 2 nights in Feb 2024

8/10 Good

Luz María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable, nos asignaron Una habitación lejana y sin TV de cable pero nos apoyaron y al siguiente día lo arreglaron. Muy atentos y serviciales. Su menú súper limitado ojalá le hicieran variaciones al menos anuales.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luz María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien, es la 3a vez que los visitamos, la única sugerencia es modificar su carta es muy limitada y es la misma. La pasamos súper bien y muy recomendable
Stayed 4 nights in Dec 2023

6/10 Okay

David Islas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, pero la comida no.

Excelentes instalaciones y servicio, hotel pequeño (boutique). El foco de clientes del hotel es "health body", por lo tanto desafortunadamente el menú de comida no es tan amplio, y desafortunadamente nos tocó un platillo que estuvo en malas condiciones y se enfermó mi hija.
Stayed 2 nights in Feb 2023

2/10 Terrible

Eduardo

10/10 Excellent

SOHEE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in this city. Our family got so much comfortable and peaceful experience in this hotel 👍

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022