See all properties
Save

Barceló Maya Caribe - All Inclusive

4.0 star property

Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Suite (Ocean Front Premium Level)
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 55 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(130 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$1,164
includes taxes & fees
22 Dec - 23 Dec
Barceló Maya Colonial - All Inclusive

About the area

Xpu-Ha

When you stay at Barceló Maya Caribe - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 6 minutes by foot from Ecopark Kantun Chi. .This all-inclusive property is 0.7 mi (1.1 km) from Cenote Cristalino and 1.8 mi (2.9 km) from Puerto Aventuras Golf Club.

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 10 min walk - 0.8 km
  • Xpu-ha Beach - 18 min walk - 1.5 km
  • Cenote Jardín del Eden - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬18 min walk
  • ‪Strikers Sports Bar - ‬1 min walk
  • ‪Carey Lobby Bar - ‬15 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Capri - ‬6 min walk

About this property

Barceló Maya Caribe - All Inclusive

On beach with 2 outdoor pools, near Ecopark Kantun Chi
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 414 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a water park (surcharge). This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at Caribe Buffet, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Xpu-Ha? This property has 12109 square feet (1125 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big resort, lots of dining and pool options
Stayed 4 nights in Jun 2025

10/10 Excellent

Cristian

Stayed 5 nights in Sep 2025

4/10 Poor

Jacqualyn

Travelled with partner
My husband and I got food poisoning the first meal we ate. We were very sick for two nights and left. We were booked for 12 days.
Stayed 12 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, i really enjoyed the time off, spotless place calm and and an excellent menu at the restaurant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Alfredo Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, Spa was great, nice gym with great options, excelent entertainment activities, and more.
Stayed 12 nights in Aug 2025

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time at Barcelo and Love it every time.
Stayed 6 nights in Aug 2025

10/10 Excellent

Arminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort! There are a lot of fitness and fun activities, as well as a fantastic spa. Plenty of food choices and there’s even a natural cenote at walking distance.
Stayed 4 nights in Aug 2025

10/10 Excellent

ALCIDIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very good. There were many options to choose from. The one issue we experienced was the water that went from the shower to the toilet area every time the shower was turned on. We had to lay towels down to block the leaking area on the floor connecting the shower to the toilet area. Another issue was the ice machines out on the hallways that did not function. Other than that, we enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 7 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, los baños de las habitaciones pueden mejorar, pero no es algo relevante, 10/10 todo
Stayed 5 nights in Aug 2025

2/10 Terrible

Scarlet Desiree

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the staff, they are very rude and foul-mouthed. You ask them about something and they never know anything. The food is very bad, tasteless and full of grease. They don't have any activities for such a big hotel. They don't have any music. The truth is, it's very boring and with bad service from most of the employees.
Stayed 4 nights in Aug 2025

10/10 Excellent

zaim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very accommodating. Very clean. Huge resort.
Stayed 8 nights in Aug 2025

2/10 Terrible

Kejuan

Stayed 4 nights in Aug 2025

10/10 Excellent

Kristina Valentinova

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great vacation in Barcelo Maya Caribe! Clean room, nice staff, delicious food and lots of fun.
Stayed 7 nights in Aug 2025

10/10 Excellent

Zana, Elmwood Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 12 nights in Jul 2025

8/10 Good

Carroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of acivity, great dining options.
Stayed 5 nights in Aug 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazingly well cared for and the staff was fantastic
Stayed 3 nights in Aug 2025

10/10 Excellent

Osvaldo J

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good if you're looking for somewhere quiet and close to everything. Just 20 min drive from quinta avenida playa del carmen. A drive worth taking alot of night life. Cenotes are also very close by. 10/10
Stayed 3 nights in Aug 2025

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food options and bed comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

saad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying in other All Inclusive resorts Barcelo was by far one of the best ones with food, drinks, and staff.
Stayed 2 nights in Aug 2025

8/10 Good

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of large beautiful resort complex with many things to do. Buffet food is pretty good. A la carte restaurants not worth going to as their food isn't really better but selection is much more limited. Beach isn't great, ok mostly for looks as it gets rocky deeper in the water. The best part of the beach is pier with lots of tropical fish underneath. One can jump of the piere and snorkel without need to waste money on tours like XelHa etc. Rooms ok, beds comortable, good AC. Bathroom had no lock and was rather small. Internet good, except on the beach. Pools are large, but quite shallow (4 ft). Cocktail drinks VERY bad. Nightly shows are not all enjoyable, I liked Mexican the best.
Stayed 7 nights in Aug 2025

6/10 Okay

Mara-Victoria

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The food options were really limited. They don’t tell you that you only get a limited amount of cards to book the restaurants, for example (5 nights = 2 cards for restaurants). Otherwise, you don’t have access to them and will have to eat at the buffet every day. The buffet food didn’t look appetizing. The staff wasn’t super welcoming, we had to ask the waiters to bring us water with our food multiple times and had to wave them down to even come service us. As a non-native/non-Spanish speaker, the staff didn’t try to communicate with you or really give you great service. Obviously with some exceptions. The sheets weren’t fully clean as there were a few spots of leftover dirt from previous users. As it was the season for seaweed, the beach was cleaned every two days rather than every day, which made it difficult to enter the ocean, unlike other resorts. Due to the messy beach, the pool was a better option for our stay, which was really clean and taken care of, even though we were looking forward to spending all our time on the beach. The bartenders were super friendly and helpful. Absolutely great service. Lots of beach chairs with options for shade or sun. The Internet connection outside of the room was very minimal. Barely any Internet connection on the beach and the pool.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicolae

Stayed 8 nights in Aug 2025