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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

4.5 star property

Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Outdoor pool
Property amenity
Bungalow Balcony
On the beach, beach shuttle, beach massages
On the beach, beach shuttle, beach massages

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710
  • Place, Xpu-ha Beach
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪14 min walk‬
  • Place, Cenote Cristalino
    ‪14 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

Deluxe Room, 1 King Bed, Terrace, Ground Floor

Deluxe Room, 1 King Bed, Terrace, Ground Floor

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow Balcony

Bungalow Balcony

Bungalow Balcony

  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Xpu-Ha

With a stay at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive in Xpu-Ha, you'll be on the beach, within a 10-minute drive of Puerto Aventuras Marina and Xpu-ha Beach. .This all-inclusive property is 12.4 mi (19.9 km) from Xcaret Eco Theme Park and 9.7 mi (15.5 km) from Akumal Beach.

What's nearby

  • Xpu-ha Beach - 2 min walk - 0.2 km
  • Cenote Azul - 14 min walk - 1.3 km
  • Cenote Cristalino - 14 min walk - 1.3 km
  • Ecopark Kantun Chi - 16 min walk - 1.4 km
  • Cenote Jardín del Eden - 5 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 78 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬6 min drive
  • ‪Capri - ‬4 min drive
  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Palmeras - ‬5 min drive
  • ‪Tokyo - ‬3 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive offers 144 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Collection Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Grab a bite at Dolce! México, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.
Onsite venue - This fine-dining restaurant overlooks the garden.
Dolce! México - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Palm Terrace - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Shipwreck Island - Onsite restaurant. Open daily.
Sushi Martini - This sushi bar specializes in Japanese cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Dolce! México
  • Palm Terrace
  • Shipwreck Island
  • Sushi Martini

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Resort Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive Xpu-Ha
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive
Bel Air Collection Resort Riviera Maya All Inclusive
Bel Air Collection Riviera Maya All Inclusive
Bel Air Collection Resort Spa Riviera Maya All Inclusive

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018

2/10 Terrible

Janique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018