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Hotel Metropolitan Sendai

4.0 star property

Photo gallery for Hotel Metropolitan Sendai

Royal Suite, Non Smoking (Main Building)
Traditional Suite, Non Smoking (Sakura, Main Building)
Traditional Room, Smoking (Keyaki, Main Building)
3 restaurants, breakfast served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8477
  • Place, Asaichi Morning Market
    ‪5 min walk‬
  • Place, Sendai Ginza Street
    ‪6 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪11 min walk‬
  • Airport, Sendai (SDJ)
    ‪27 min drive‬

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Exterior
Hotel Grand Bach Sendai
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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.7 out of 5, Exceptional, 635 reviews
The price is NZ$132
8 June - 9 June
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About the area

Sendai

A stay at Hotel Metropolitan Sendai places you in the heart of Sendai, steps from Sendai City Tourist Information Center and 3 minutes by foot from Aoba-dori Avenue. .This hotel is 8.9 mi (14.3 km) from Sekisui Heim Super Arena and 0.4 mi (0.6 km) from Asaichi Morning Market.

What's nearby

  • Sendai City Tourist Information Center - 2 min walk - 0.2 km
  • Asaichi Morning Market - 5 min walk - 0.4 km
  • Sendai Ginza Street - 6 min walk - 0.5 km
  • Sendai Anpanman Children's Museum & Mall - 11 min walk - 0.9 km
  • Nishikicho Park - 11 min walk - 0.9 km

Getting around

  • Sendai Station - 1 min walk
  • Hirose-dori Station - 9 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪立ちそば処杜 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪ずんだ茶寮 - ‬1 min walk
  • ‪DaTe Cafe O'rder - ‬1 min walk
  • ‪みのりカフェ - ‬1 min walk

About this property

Hotel Metropolitan Sendai

Hotel Metropolitan Sendai offers 295 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Sendai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 295 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and wedding services.
Grab a bite at Restaurant Serenity, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Restaurant Serenity - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Japanese style-HAYASE - This restaurant serves lunch and dinner. Open daily.
Chinses style-TOHRI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge-Chaleur - Onsite café. Open daily.
Bar-KNIGHT - Onsite bar. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar-KNIGHT
  • Chinses style-TOHRI
  • Japanese style-HAYASE
  • Lobby Lounge-Chaleur
  • Restaurant Serenity

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 21 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Metropolitan Sendai
Metropolitan Hotel Sendai
Metropolitan Sendai
Metropolitan Sendai Hotel
Sendai Metropolitan Hotel
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel
Hotel Metropolitan Sendai Sendai
Hotel Metropolitan Sendai Hotel Sendai

Hotel Metropolitan Sendai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1005 reviews
Rating 8 - Good. 345 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Everything was clean, and quiet.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ai

Liked: Property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Rena

Stayed 6 nights in Oct 2025

8/10 Good

Chikayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Midori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from JR
Stayed 1 night in Oct 2025

6/10 Okay

samuel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient location. This is a basic hotel with minimal amenities. It is fine for staying a night or two, but I would not stay any longer than that.
Stayed 1 night in Oct 2025

10/10 Excellent

Warren

Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew, SAN DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff. For a traveler this is a good place to be.
Stayed 3 nights in Sep 2025

8/10 Good

Hiroko, Northbridge

Travelled with partner
Liked: Amenities, property conditions & facilities
We like everything about the hotel. The hotel is connected to Sendai station and all the shops. Staff is helpful. The convenience store is cross the road. The only negative point is the cleanness of the bathroom tiles. There was some mold.
Stayed 2 nights in Jul 2025

10/10 Excellent

Li Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This was my first hotel stay in Japan was amazing—it left me disappointed with the overall experience at other hotels.
Stayed 2 nights in Jul 2025

8/10 Good

ALVIN

Stayed 1 night in May 2025

8/10 Good

Sherman, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice breakfast buffet. Very conveniently located..
Stayed 2 nights in May 2025

10/10 Excellent

M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient access to Sendai station. Many restaurants in walking distance
Stayed 3 nights in May 2025

10/10 Excellent

Jia Ying

Stayed 1 night in Apr 2025

10/10 Excellent

Ryouta

neat
Stayed 1 night in Mar 2025

10/10 Excellent

Sin man chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Mar 2025

10/10 Excellent

lai won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sendai

Great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Perry

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was great and wonderful sized room
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Staff & service
Stayed 5 nights in Mar 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great accommodations. Do not get the massage.
Stayed 2 nights in Feb 2025

6/10 Okay

KONG YUNG

Stayed 3 nights in Dec 2024

10/10 Excellent

Valvinia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and surrounded by shopping malls.
Stayed 1 night in Jan 2025

8/10 Good

Akiyo

Stayed 1 night in Jan 2025

10/10 Excellent

Zhaocheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Near to JR station
Stayed 2 nights in Dec 2024