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The Shilla Seoul

5.0 star property

Photo gallery for The Shilla Seoul

Front of property
Premier Suite (Outdoor Pool Access Excluded)
Exterior
5 restaurants, breakfast, lunch, dinner served; Korean cuisine
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym

Explore the area

View map
249, Dongho-ro, Jung-gu, Seoul, 04605
  • Place, Dongdaemun History and Culture Park
    ‪16 min walk‬
  • Place, Myeongdong Street
    ‪7 min drive‬
  • Place, N Seoul Tower
    ‪7 min drive‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(26 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Twin Room (Outdoor Pool Access Excluded)

9.4 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Business Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Business Deluxe Double Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(6 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite Double, Includes Executive Lounge access, Sauna (Excludes Outdoor Pool Access)

1 bedroom, premium bedding, down duvets, minibar

Superior Suite Double, Includes Executive Lounge access, Sauna (Excludes Outdoor Pool Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Corner Deluxe (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Grand Corner Deluxe (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Twin Room (Outdoor Pool Access Included)

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [1 Person] Business Deluxe, Includes breakfast and laundry for 1 shirt or blouse per stay

1 bedroom, premium bedding, down duvets, minibar

[1 Person] Business Deluxe, Includes breakfast and laundry for 1 shirt or blouse per stay

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for [1 Person Only] Executive Business Deluxe (Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down duvets, minibar

[1 Person Only] Executive Business Deluxe (Executive Lounge Access for 1) (No Pool Access)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for [1 Person Only] Executive Grand Deluxe (Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down duvets, minibar

[1 Person Only] Executive Grand Deluxe (Executive Lounge Access for 1) (No Pool Access)

  • 53 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Business Deluxe Double, Includes Executive Lounge for 1, one-time laundry for shirt

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Double, Includes Executive Lounge for 1, one-time laundry for shirt

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down duvets, minibar

Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Corner Suite (Outdoor Pool Access Excluded)

Corner Suite (Outdoor Pool Access Excluded)

Corner Suite (Outdoor Pool Access Excluded)

  • 68 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for [HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down duvets, minibar

[HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

[THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

[THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Corner Deluxe Double with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

Grand Corner Deluxe Double with Indoor Pool Access Only

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Business Deluxe Double, Includes Indoor Pool Access

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Double, Includes Indoor Pool Access

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

Executive Business Deluxe Twin with Indoor Pool Access Only

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Grand Deluxe Double with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

Executive Grand Deluxe Double with Indoor Pool Access Only

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite Double with Indoor Pool Access Only

1 bedroom, premium bedding, down duvets, minibar

Superior Suite Double with Indoor Pool Access Only

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [DRAWING YOUR STAY] Business Deluxe Double with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

1 bedroom, premium bedding, down duvets, minibar

[DRAWING YOUR STAY] Business Deluxe Double with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

  • Sleeps 4
  • 1 King Bed

View all photos for [DRAWING YOUR STAY] Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

1 bedroom, premium bedding, down duvets, minibar

[DRAWING YOUR STAY] Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

  • Sleeps 4
  • 2 Twin Beds

View all photos for [DRAWING YOUR STAY] Executive Business Deluxe Double with Indoor Pool Access Only+DIY Art Kit 1EA

1 bedroom, premium bedding, down duvets, minibar

[DRAWING YOUR STAY] Executive Business Deluxe Double with Indoor Pool Access Only+DIY Art Kit 1EA

  • Sleeps 3
  • 1 King Bed

View all photos for [DRAWING YOUR STAY] Executive Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA

1 bedroom, premium bedding, down duvets, minibar

[DRAWING YOUR STAY] Executive Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA

  • Sleeps 3
  • 2 Twin Beds

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About the area

Seoul

With a stay at The Shilla Seoul, you'll be centrally located in Seoul, within a 5-minute drive of Myeongdong Street and Namdaemun Market. .This golf hotel is 0.7 mi (1.2 km) from Namsan Mountain Park and 3.3 mi (5.4 km) from Gyeongbokgung Palace.

What's nearby

  • Dongdaemun Design Plaza - 15 min walk - 1.3 km
  • Dongdaemun History and Culture Park - 16 min walk - 1.4 km
  • Myeongdong Street - 7 min drive - 3.2 km
  • N Seoul Tower - 7 min drive - 3.2 km
  • Namdaemun Market - 8 min drive - 4.4 km

Getting around

  • Dongguk University Station - 9 min walk
  • Seoul Station - 12 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪팔선 - ‬1 min walk
  • ‪더 라이브러리 - ‬1 min walk
  • ‪더 파크뷰 - ‬6 min walk
  • ‪Dongguk Square - ‬12 min walk
  • ‪이그제큐티브 라운지 (Executive Lounge/商务休息室) - ‬1 min walk

About this property

The Shilla Seoul

Luxury hotel with 5 restaurants and area shuttle service
The Shilla Seoul offers 464 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 464 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy Korean cuisine at LaYeon, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM.
LaYeon - This fine-dining restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.
Palsun - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Parkview - This buffet restaurant serves breakfast, brunch, and dinner. Reservations are required. Open daily.
Continental - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open daily.
Ariake - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (KRW 35,000 per stay)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; KRW 86,000 for adults and KRW 43,000 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ariake
  • Continental
  • LaYeon
  • Palsun
  • The Parkview

Things to do

  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour.
This property's indoor pool is open daily 6 AM-10 PM.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 66000.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 86000 for adults and KRW 43000 for children
  • Valet parking fee: KRW 35000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 66000.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge, except on weekends and public holidays from noon to 3 PM and must be accompanied by a parent or guardian.
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages. Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.

We should mention

The seasonal pool will be open from March to November
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Reviews

The Shilla Seoul Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 827 out of 1005 reviews
Rating 8 - Good. 93 out of 1005 reviews
Rating 6 - Okay. 44 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

Reviews

10/10 Excellent

SHANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful property with exceptionally friendly staff and excellent food. The location is perfect, very convenient and easy to get around. We truly enjoyed our stay and would love to come back again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Zhaofeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for staying here!
Stayed 1 night in Jul 2025

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

hyunsuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and the foods were all very satisfying!
Stayed 3 nights in Jul 2025

10/10 Excellent

Seung Joon

Stayed 1 night in Jul 2025

10/10 Excellent

anjali

Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jia

Stayed 1 night in Jul 2025

10/10 Excellent

True

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, 5 star hotel. Staff were the best ive ever experienced!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel/Excellent Service in Seoul

By far and away the best service I have ever received at a hotel, and I have traveled extensively. We had two different people greet us before even making it near the entrance, then a single person made sure we were guided and immediately attended to. We were graciously given a free upgrade and when the staff found out that we were here for a special event for the kids, they printed a letter to them and have a box of chocolates, which my kids can't stop talking about. The breakfast buffet was spectacular and absolutely worth the price. My husband still talks about how every other hotel on our trip was a letdown. 100% we would stay at The Shilla again the next time we are in Seoul.
Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly luxurious stay, it’s perfect for special occasions or if you’re just in the mood to treat yourself. While the hotel is situated uphill, the complimentary shuttle buses make it easy to get around, with convenient stops to duty free, public transport hubs, and even into the city (as long as you catch the right schedule). The service is exceptional from start to finish. From the moment you check in to the time you leave, every interaction feels polished and attentive. Staff go above and beyond to make every guest feel welcomed. Highly recommended for anyone looking for a high-end, memorable experience - for us it was our honeymoon!
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

NINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Tien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This location is very customer centric. We love staying here because they’re very attentive and prompt.
Stayed 3 nights in Jun 2025

8/10 Good

Wah Poh

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Shilla is a luxurious stay and the rooms are fantastic and facilities looked great albeit I did not get a chance to use them during my stay. The downside is the need to pay to access the outdoor pool and how there were several membership areas that meant guests did not have access to.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at many 5 star hotels before, and this hotel was the best one I have ever stayed by far! It made my stay so enjoyable. I was so impressed and am planning to stay there next time I am in Seoul.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Miron

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property isn’t inline with western values or customer service. Yes they bow, yes they smile but anything else is based on if you paid for it. For example, the outdoor pool isn’t included in the room. Even when you pay $300 for a family day pass it literally doesn’t include anything except the actual entry. Not even water is included. At the pool you’re not allowed to dive, jump, make a hand stand or anything kids enjoy. We reserved a Deluxe Business Suite for 4 people (2 adults and 2 kids) however the room only had one (1) bed. They asked us to pay for an extra bed. We slept 4 people in three beds. This suppose to be a 5 star hotel but the service is more inline with a 2star service. The food in the hotel is outrageously expensive and not worth it. We’re used to a more elevated service but for Seoul it’s considered the absolute best.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate with great views and ultra professional service
Stayed 4 nights in Jun 2025

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service, amenities, quality, food, location—everything was superb at The Shilla. Special recognition goes to the hotel staff, who went above and beyond with every interaction and request we had, even for those beyond the hotel's scope. I would gladly stay there again anytime. It is a destination in itself.
Stayed 2 nights in May 2025

10/10 Excellent

Sang hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

You-me

Stayed 3 nights in May 2025

10/10 Excellent

Stefano

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Shilla Seoul delivered a flawless luxury experience from start to finish. The service was exceptional and the staff were warm, professional, and genuinely attentive. My dinner at the Michelin-starred La Yeon was a true highlight, offering world-class cuisine with breathtaking views. Every detail felt thoughtful and intentional, making this one of the best hotel stays I’ve ever had.
Stayed 2 nights in May 2025

10/10 Excellent

Clay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and nice property. Breakfast buffet is very good
Stayed 1 night in May 2025