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This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

Our stay at Hotelli Metsahirvas was amazing! From the comfort of the clean room, bed sheets, to the friendly and super staff!!! We loved everything about this hotel!!

The Ice hotel/bar was incredible!!! You can walk through and view the rooms and ice dining. We stayed in an igloo and saw the Northern Lights. They have an alarm that alerts you if they appear. Theres a great sauna to use also. I loved this property! We stayed in the Igloo one night and it was perfect!

I stayed here with my two children who are 11 and 7 years old. We had so much fun. Our stay allowed us two days in the park as well which was a bonus. The accommodation was lovely and the staff left a note from Santa for the boys as I had asked which was a lovely touch. We had a forest facing room which was beautiful. It was a real bonus to be able to use the sledding hill after the park had closed as my boys loved that. They even spotted the northern lights and pointed them out to me whilst we had the sledding hill to ourselves, that was magical. We opted for the half board option and we found the food really nice and a good variety. We loved the little kota huts for warming up and toasting marshmallows. Whilst we stayed we paid extra for the boys to do the mini snow mobiling which they loved and have been asking when they can get a snow mobile licence. We liked feeding the reindeers which was a walk between going from the restaurant to the accommodation area. We found all the staff nice and helpful. We tried cross country skiing for the first time, we also did ice skating. It overall just felt like such a magical time, where we could all have fun in the snow. Although the area ticket you need to go at 6, the staff allowed me to stay with my boys until 8:30pm so I could go straight to the airport, I really appreciated that. It saved me having to go round the city for hours. I thought it was a once in a lifetime trip but now I would really love to come back and hope I do.

The staff at this hotel were extremely friendly from when we first dropped our bags off to when we left. our flight got cancelled out of rovaniemi and the staff were accommodating and let us store our luggage in the room and stay on the lobby whilst we waited. Would recommend to anyone coming to rovaniemi!

Friendly staff, amenities in the room were good, wonderful breakfast and a nice and quiet little town to visit. It was a good place for a night. Some things that could be improved; the room was quite warm (we visited in the middle of a heat wave) and the wifi reception was poor. Overall we had a lovely time.