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Hotel JAL City Kannai Yokohama

3.0 star property

Photo gallery for Hotel JAL City Kannai Yokohama

Daily buffet breakfast (JPY 2400 per person)
Breakfast, lunch, dinner served; Modern European cuisine
Daily buffet breakfast (JPY 2400 per person)
Desk, laptop workspace, blackout curtains, soundproofing
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View map
72 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231-0023
  • Place, Yamashita Park
    ‪4 min walk‬
  • Place, Yokohama Stadium
    ‪6 min walk‬
  • Place, Osanbashi International Passenger Terminal
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Double Room, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Double Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Superior Twin Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Superior Twin Room, Non Smoking

Comfort Superior Twin Room, Non Smoking

Comfort Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room-Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room-Non-Smoking

  • Sleeps 1

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About the area

Yokohama

Located in Yokohama (Yokohama City Centre), Hotel JAL City Kannai Yokohama is within a 10-minute walk of Yokohama Stadium and Yokohama Marine Tower. .This hotel is 0.9 mi (1.5 km) from Yokohama Cosmo World and 1.1 mi (1.7 km) from Landmark Tower.

What's nearby

  • Yamashita Park - 4 min walk - 0.4 km
  • Yokohama Stadium - 6 min walk - 0.5 km
  • Yokohama Marine Tower - 7 min walk - 0.7 km
  • Osanbashi International Passenger Terminal - 8 min walk - 0.7 km
  • Yokohama Cosmo World - 16 min walk - 1.3 km

Getting around

  • Nihon-odori Station - 4 min walk
  • Ishikawacho station - 11 min walk
  • Haneda Airport (HND) - 27 min drive

Restaurants

  • ‪ありあけ本館 ハーバーズムーン (HARBOUR'S MOON) - ‬3 min walk
  • ‪珈琲館 横浜日本大通り駅前店 - ‬2 min walk
  • ‪ファンケル - ‬2 min walk
  • ‪Regency Club - ‬2 min walk
  • ‪フレッシュネスバーガー - ‬3 min walk

About this property

Hotel JAL City Kannai Yokohama

Hotel with a restaurant, 8-minute walk to Yokohama Stadium
Hotel JAL City Kannai Yokohama offers 170 accommodations with slippers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Stay in one of 170 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Silk serving guests of Hotel JAL City Kannai Yokohama. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Silk - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • Silk

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The self parking fee is JPY 1,500 per vehicle per night until March 31, 2026. This fee applies to bookings with check-in dates before March 31, 2026.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel JAL
Hotel JAL City Kannai Yokohama
JAL City
JAL City Kannai Yokohama
Jal City Kannai Hotel Yokohama
Hotel JAL City Kannai
JAL City Kannai

Hotel JAL City Kannai Yokohama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Generally very nice and clean, hotel breakfast was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

EMMA

Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, amenities
Close to Chinatown and a very walkable location. Quite.
Stayed 3 nights in Oct 2025

10/10 Excellent

li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,Great service
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Travelled with group
Liked: Staff & service, amenities
Great location to shopping areas and port area to our cruise. Property looks great but rooms were a bit dated.
Stayed 2 nights in Oct 2025

8/10 Good

Alan, Wahiawa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was great. The only thing was that the room was extremely small. I guess that is the norm for other local properties, so its not a deal breaker.
Stayed 2 nights in Oct 2025

8/10 Good

Doug

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
JAL City Kannai is a nice hotel with a very good breakfast. Premium location close to Yamashita park, China Town, baseball stadium, train station, bus routes, shopping street. Bad: hard bed and pillow, slightly showing its age, but overall quite good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shuji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly large room for Japanese standards. Comfortable and clean. Near trains and Chinatown.
Stayed 3 nights in Oct 2025

10/10 Excellent

hisik, Farmington

Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know about parking available but it’s convenient to go public transportation and many nice restaurants and bars around,
Stayed 3 nights in Oct 2025

8/10 Good

zhen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025

10/10 Excellent

Mae

Stayed 3 nights in Oct 2025

8/10 Good

Yoshinori

Travelled with family
Disliked: Cleanliness
The floor in the bathroom was terribly dirty, because of which the general manager has agreed to change the room however the floor remained dirty, too. He explained that it was due to old hotel built in 20 years ago and the owner looks not keen to refurbish the facility and equipmemt. Other than that I was quite happy with the manager's follow-up treatment and services. His name is Mr.Miyagawa.
Stayed 10 nights in Sep 2025

10/10 Excellent

Sik Leung Rico

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Oct 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows and mattress were definitely not Western friendly. The mattress was flat and like a rock. The pillows were like pizza boxes. We had to ask for additional pillows which came as equally uncomfortable buckwheat filled pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the port and easy access to public transport
Stayed 1 night in Sep 2025

10/10 Excellent

Nina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location room cleaning convenient close to 7/11 safe
Stayed 2 nights in Sep 2025

8/10 Good

Jim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was real good. The only thing I have problem with the room is too small. Hardly walk with 2 person and luggagea in room.. also need luggage racks for the luggages.
Stayed 1 night in Sep 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the hotel for 4 nights before taking a cruise. For us, the best thing about this hotel was how close it was to both the Nihon-Odori train station and the Osanbashi cruise terminal. It was also located on a side street, so there was no traffic noise. Would happily stay there again.
Stayed 4 nights in Jul 2025

6/10 Okay

Emercito

Stayed 6 nights in Aug 2025

6/10 Okay

Roy

Travelled with family
Liked: Staff & service
I liked that it was in a quiet area and close to Chinatown very walkable. The property itself is very out dated, bed mattress well worn with cardboard thin pillows. Staff on the other hand are great and very helpful! TV could have used some English language channels
Stayed 2 nights in Aug 2025

10/10 Excellent

Leona Hua Kai

Stayed 3 nights in Aug 2025

10/10 Excellent

Masayoshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast!!!
Stayed 1 night in Aug 2025

8/10 Good

Yin

Stayed 1 night in Jul 2025

10/10 Excellent

alison

Stayed 2 nights in Aug 2025