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Holiday Inn York City Centre by IHG

Property class: 4

Photo gallery for Holiday Inn York City Centre by IHG

Lobby
Exterior
Premium Room, Multiple Beds
British cuisine
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
53 Piccadilly, York, England, YO1 9PL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪66 min drive‬

Room options

View all photos for Standard Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.6 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Desk, free cots/infant beds, free WiFi, bed sheets

Room, 2 Single Beds

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Novotel York Centre
Fishergate
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$169
includes taxes & fees
4 May - 5 May
Novotel York Centre

About the area

York

A stay at Holiday Inn York City Centre by IHG places you in the heart of York, within a 15-minute walk of Shambles and York Minster. .This hotel is 1.1 mi (1.8 km) from University of York and 1.7 mi (2.7 km) from York Racecourse.

What's nearby

  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.5 km
  • York Christmas Market - 7 min walk - 0.7 km
  • York Minster - 12 min walk - 1.1 km

Getting around

  • York (QQY-York Train Station) - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪Brew York Craft Brewery & Tap Room - ‬5 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪The Postern Gate - ‬1 min walk
  • ‪Piccadilly Tap - ‬3 min walk
  • ‪Khao San Rd - ‬3 min walk

About this property

Holiday Inn York City Centre by IHG

Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 100 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in York? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
I got in my room earlier than check in time which was really helpful, it was clean & tidy, plus all staff were friendly!
Stayed 1 night in Jan 2026

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a twin bed room where the beds were close together it was more like a double bed. Apart from the room being clean there was coat hooks above full lenth mirror. having a small single wardrobe for 2 people ended up not having hardly any room to move around.
Stayed 3 nights in Dec 2025

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was above the bins noise all the time
Stayed 2 nights in Jan 2026

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2026

4/10 Poor

Tania

Liked: Cleanliness
Disliked: Staff & service
The bed was very uncomfortable, two single beds put together and not joined properly so there was a giant ridge in the middle. I asked for 4 pillows at reception, explaining that I needed to sleep propped up. I was only given three, which I find hard to believe given the size of the hotel. The thermostat seemed to have a mind of its own so it was boiling hot one minute and freezing cold the next. You couldn’t even open the window a crack to let some air in. The staff seemed indifferent to our requests and our feedback. We wouldn’t stay at this particular Holiday Inn again.
Stayed 2 nights in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Room clean and comfortable
Stayed 4 nights in Dec 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reading negative reviews prior to our stay left us feeling like we had possibly made the wrong choice. From the minute we arrived, our experience could not have been better. Staff were very polite and friendly. Room was clean and had everything we needed. Wifi was excellent. Beds comfy, (more pillows would be good, but I’m sure they would be available if requested. Breakfast was excellent, very tasty and good quality, staff again polite and helpful. Location is perfect for exploring everything York has to offer. Long term parking available just behind the hotel, but numbers are limited, had to wait 10-15 minutes for someone to leave before we could park. That is the only downside to the hotel. Thank you
Stayed 1 night in Dec 2025

6/10 Okay

Maryna

Stayed 3 nights in Dec 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Everything about our stay was excellent.
Stayed 2 nights in Dec 2025

2/10 Terrible

Vikram P Kuma

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room is too small and congested for a family. No place to move around in the room. Break fast was all over the place. Parking is away from hotel and not guaranteed. I forgot my sweater in the room and the staff did not find it in the room surprisingly. It was a memorable gift, the staff could have been more professional.
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, short walk to castle, Christmas markets, city centre. Staff very friendly, comfortable rooms, stayed on a Thurs/fri night before Xmas, some outside noise heard but not a big disturbance. Breakfast was great, lots of options
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and pretty good breakfast
Stayed 1 night in Dec 2025

2/10 Terrible

James

Stayed 1 night in Dec 2025

6/10 Okay

Adrian

Tv remote did not work and no toilet rolls in room on arrival and remedied eventually after chasing. Breakfast food lowest quality available and we went to McDonalds the second morning! Bar had run out of bottled beer, gin and Baileys and no room service. Very poor and not worth HALF the cost! Go somewhere else if possible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Yes spotless room, perfect for an overnight stay. Only issue shower leaked into the bathroom
Stayed 1 night in Dec 2025

6/10 Okay

Vijay, Dubai

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Reception/breakfast staff were v courteous. The hotel is dates. The toilet sink qas clogged and no one cleaned our room. Unfortunately we were out all day hence only realised late when arriving in the room after 9pm
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was really clean and the hotel was quiet, breakfast was good and lots of choice, however didnt think much of the menu choice for meals. I had a lamb shank but only got small piece of potato mash no veg which is unusual when you order and also not always keen on curries so better choice would be nice
Stayed 2 nights in Nov 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort
W
Stayed 3 nights in Nov 2025

6/10 Okay

Paul

Liked: Staff & service, amenities
Room 120 has a wet room and when showering the water flooded from the bathroom into the carpet of the main bedroom, the drain for the water was not open enough to allow for drainage.
Stayed 2 nights in Nov 2025

6/10 Okay

Matthew

Decent if you get a good price.
Stayed 2 nights in Nov 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Mar 2023

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location..... only 10min walk into town centre. Nice clean hotel, friendly staff. Would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

jonathan

Travelled with family
Liked: Cleanliness, staff & service
no parking on site and quite expensive had a room on the front which was quite noisy asked to change and got the “ no available rooms to change to “ rooms are small and if on a lower floor you get noise from upper floors
Stayed 3 nights in Oct 2025