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Holiday Inn York City Centre by IHG

4.0 star property

Photo gallery for Holiday Inn York City Centre by IHG

British cuisine
Lobby sitting area
Lobby
Premium Room, Multiple Beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View map
53 Piccadilly, York, England, YO1 9PL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪12 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Standard Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Desk, free cots/infant beds, free WiFi, bed sheets

Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,339 reviews
The price is NZ$193
includes taxes & fees
2 Nov - 3 Nov
Hampton by Hilton York Piccadilly

About the area

York

A stay at Holiday Inn York City Centre by IHG places you in the heart of York, within a 15-minute walk of Shambles and York Minster. .This hotel is 1.1 mi (1.8 km) from University of York and 1.7 mi (2.7 km) from York Racecourse.

What's nearby

  • York Barbican - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York Christmas Market - 7 min walk - 0.7 km
  • Shambles - 7 min walk - 0.7 km
  • York Minster - 12 min walk - 1.1 km

Getting around

  • York (QQY-York Train Station) - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪The Postern Gate - ‬1 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪Piccadilly Tap - ‬3 min walk
  • ‪Turning Point Brew Co Outpost - ‬3 min walk
  • ‪The Masons Arms - ‬3 min walk

About this property

Holiday Inn York City Centre by IHG

Hotel with a restaurant, a short walk to Shambles
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 100 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in York? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comfortable enough, but our bathroom had a pretty severe leakage problem coming from beneath the (fully enclosed) cabinet. It looked as if they tried to repair it, but that was unsuccessful. Since the hotel was very full, we decided not to ask for a different room. Instead we threw a towel over the puddle, and carried on with our visit to lovely York!
Stayed 4 nights in Jun 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Understaffed hotel. We arrive
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Petrina

Stayed 1 night in Jun 2025

2/10 Terrible

Campbell

Travelled with family
Disliked: Staff & service
Dreadful visit paid £500 for a room that would normally cost £110 per night. This was because the York University day had pushed up rates - that’s ok it’s commerce. I don’t think the staff got the message because they certainly delivered nothing more for the extra charge. They shut the bar at 10 and turned off the lights. The provided only 3 towels for a party of 4. They delivered the extra towel an hour later than they said. They forgot to service our room meaning we had zero towels. They advertised parking as a hotel amenity there is no parking. The local public car park was full. There was no liquid soap in the bathroom dispenser. Even at £110 you would expect them to get the basics right for £500 they need to do so so much better. As a result of this weekend we will be visiting York much more often but I will not be returning to this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
The staff were all excellent. Very friendly and helpful. The property is a little older than most Holiday Inns I've been to but very comfortable. Breakfast was good. I was disappointed that catering in the evening was very limited - my own fault for not checking when booking. Plenty of eating options close by
Stayed 3 nights in Jun 2025

2/10 Terrible

Sion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was below par and not worth the amount they charge. Rooms are basic and not very well equipped. Aircon didn't work, no soundproofing between rooms and very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Stayed 1 night in May 2025

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the location and value for money. Breakfast was awesome. Only complaint was that the sofa bed Matress was beyond uncomfortable!
Stayed 1 night in May 2025

10/10 Excellent

Maria Deni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room with easy access to transportation and tourist attactions
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Would stay again near to the centre and walkable
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharron

Stayed 1 night in Jun 2025

6/10 Okay

Kully Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location, staff were excellent, bathroom was slightly tired looking but fully functioning, the family room we had was great with a king bed and a double pull out bed which was perfect for the kids, close to all the sights, would recommend and book again
Stayed 1 night in May 2025

4/10 Poor

Andrea

Liked: Cleanliness
Check in took far too long as your system was apparently running slow. The bar was manned by reception staff which may have been the cause for delay. Waiting time at the bar, service slow. Out room was on the 2nd floor & very noisy due to drunk women in the adjacent room. Soap dispenser pumps not working, it took 5 minutes to get a decent amount out. TV set to Babestation every time we put the TV on changed channel. Breakfast was good, staff efficient. We arrived early so we were OK but there was no seating at 9.30am. We have been returning customer to Holiday Inn but its time for a change.
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Mhari-Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel & decent breakfast

Great hotel in good location. Enjoyed the breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, payable parking a short walk away.
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and spot

This was a nice place, comfy bed, good shower and towels ( full size ) not the half size some places have. Breakfast was good, walking distance to so many sites and food and drink. We would definitely stay here again
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location, staff were friendly & helpful Only 2 minir gripes
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service

Average.

Staff very friendly and welcoming. Room was very small considering what we paid for our 2-night stay and could do with a freshen up decoratively. Didn't eat in the hotel so cant comment on the food. There are much better hotels in York for the price paid.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Had a very enjoyable atay. Staff were really helpful and friendly and were quick to help when we had an issue with a room. Rooms were clean and decent selection of food for breakfast. Would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Sceonaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault the room or staff, excellent choices for breakfast too
Stayed 1 night in May 2025