Hotel La Casa de los Árboles Zacualpan, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Double Room, 2 Queen Beds, Courtyard View 2 Queen Beds Room sleeps 4 guests Room cleanliness: Exceptional! 4.8 2 Queen Beds Views of the garden and courtyard Relax - In-room massage available Sleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Safe, laptop workspace, and guidebooks Comfort - Daily housekeeping and portable fan Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available Non-Smoking		Select dates to see price
Other room types
Deluxe Room, 1 King Bed 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.8 1 King Bed Overlooking the garden Relax - In-room massage available Sleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Safe, laptop workspace, and guidebooks Comfort - Daily housekeeping and portable fan Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available Non-Smoking		Select dates to see price
Deluxe Room, 1 Bedroom 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 1 King Bed Located on the top floor with garden views Relax - In-room massage available Sleep - Premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Safe, laptop workspace, and guidebooks; free extra futon mattress available on request Comfort - Daily housekeeping and portable fan Accessibility - Wheelchair accessible Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available Non-Smoking		Select dates to see price

Hotel Amenities

Gift shops or newsstand
Total number of rooms - 50
Conference space
Fireplace in lobby
Television in common areas
Garden
Children's pool
Spa services on site
24-hour front desk
Business centre
Porter
Full-service spa
Spa treatment room(s)
Wedding services
Children's club
Designated smoking areas
Billiards or pool table
Free WiFi
Number of restaurants - 2
Number of meeting rooms - 3
Free reception
Number of indoor pools - 1
Number of outdoor pools - 3
Snack bar/deli
Free valet parking
Computer station
Number of bars/lounges - 1
Terrace
24-hour pool access
Couples/private dining
Private picnics
Art gallery on site
Proposal/romance packages available
Ballroom
Banquet hall
Reception hall
Uncovered parking
Secured parking
Outdoor entertainment area
Outdoor furniture

Family Friendly Amenities

Number of indoor pools - 1
Number of outdoor pools - 3
Children's pool
Free WiFi
Snack bar/deli
Laundry facilities
Playground on site

Internet

Available in some public areas: Free WiFi

Languages spoken

English
Spanish

Parking

Free valet parking

Room Amenities

Hotel La Casa de los Árboles offers 50 accommodations with portable fans. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Daily housekeeping
In-room safe
Desk
Premium bedding
In-room massage available
Shower only
Hair dryer (on request)
Down comforter
Individually furnished
Individually decorated
Rainfall showerhead
Portable fan
Towels provided
Linens provided
Champagne service
Soap
Shampoo
Toilet paper
Guidebooks or recommendations
Laptop-friendly workspace
Restaurant dining guide
Toothbrush and toothpaste not available
Mobile key entry

Where to Eat

A complimentary manager's reception is offered each day.

RECUERDOS - Onsite restaurant.

CORAL - Onsite bistro. Open daily.

BAR NARANJOS - Onsite bar. Open daily.

Nearby Things to do

Ecotours on site
Playground on site

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 6
Outdoor treatment areas
Couples treatment rooms
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 12
Hot stone massage
Deep tissue massage
Swedish massage
Steam room in spa
Sports massage
Detoxification wrap

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Hospital bed available

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 25

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

Children are welcome.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

No lifts

Service animals not allowed

Debit cards

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Onsite COVID-19 testing (Antigen) is available

Reservations are required for on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MXN 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Hotel Names

La Casa Los Arboles Zacualpan
Hotel La Casa de los Árboles Hotel
Hotel La Casa de los Árboles Zacualpan
Hotel La Casa de los Árboles Hotel Zacualpan

We should mention

24-hour pool access

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Guests can access their rooms with a mobile device.

Information missing or incorrect? Tell us! Opens in a new window

Awards & Affiliations

EarthCheck

Hotel La Casa de los Árboles

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Get an overview of this hotel
Boardwalk/promenade hotel with 2 restaurants and 3 outdoor pools

Popular property highlights

Languages spoken

Hotel La Casa de los Árboles

Hotel Amenities