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Upscale hotel with fitness center and sauna

Popular property highlights

Concierge services

With a stay at Alpen Resort Hotel in Zermatt, you'll be a 1-minute walk from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt Visitor Center. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Conveniences include phones, and housekeeping is provided daily.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room.

You can enjoy a meal at Restaurant Matterhorn serving the guests of Alpen Resort Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.

Featured amenities include luggage storage and coffee/tea in a common area.

Languages spoken

  • English

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Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Number of floors - 5
  • Coffee/tea in common areas
  • Arcade/game room
  • Garden
  • Porter
  • Steam room
  • Sauna
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Number of restaurants - 1
  • Tennis on site
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Luggage storage
  • Ski passes available
  • Terrace

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in some public areas: WiFi (surcharge)

Languages spoken

  • English
  • French
  • German

Room Amenities

Guest accommodations at Alpen Resort Hotel feature phones. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Towels provided

Where to Eat

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Nearby Things to do

  • Golfing nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Playground on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.00 per night.

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International.

Children stay free

Service animals not allowed

Front desk opens daily at 7 AM

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alpen Resort
  • Alpen Resort Hotel Zermatt
  • Alpen Zermatt
  • Hotel Alpen Resort Hotel Zermatt
  • Zermatt Alpen Resort Hotel Hotel
  • Hotel Alpen Resort Hotel
  • Best Western Alpen Resort
  • Best Western Plus Alpen Resort Hotel
  • Alpen Resort Hotel BW Signature Collection by Best Western
  • Alpen
  • Alpen Resort Hotel Hotel
  • Alpen Resort Hotel Zermatt
  • Alpen Resort Hotel Hotel Zermatt

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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