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Room type Options Nightly price Book
Panoramic Twin Room, Mountain View, Mountainside
Room with view
30 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Panoramic Twin Room, Mountain View, Mountainside
Room with view
30 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Single Room, 1 Single Bed, Garden View
14 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Twin Room, 1 Bedroom, Garden View
25 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Panoramic Quadruple Room, Mountain View
Room with view
32 square metres
4 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Family Suite, 2 Bedrooms, Garden View
50 square metres
4 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Family Room, 1 Bedroom
30 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel with full-service spa and free breakfast

Popular property highlights

Breakfast included
Free WiFi
24-hour business centre
Smoke-free property
Concierge services

When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt Visitor Center. This upscale hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.3 mi (0.5 km) from Zermatt - Furi.

Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 26
  • Number of buildings/towers - 3
  • Ski storage
  • Arcade/game room
  • Garden
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • 24-hour business centre
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Outdoor tennis courts - 1
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Ski passes available
  • Offsite parking discounted rates available
  • Terrace
  • Free buffet breakfast
  • Electric car charging station
  • Distance from property (ft) 16404
  • Distance from property (km) 5
  • Distance from property (miles) 3
  • Wheelchair accessible: No

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German

Parking

Offsite parking discounted rates available

Room Amenities

Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Separate sitting area
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Bathtub or shower
  • Balcony or patio
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Playground on site
  • Sledding nearby
  • Rock climbing nearby

Spa Services

  • Massages

Accessibility

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 16

Check-in time ends at 10:30 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Front desk opens daily at 7:00 AM

Front desk closes daily at 10:30 PM

Debit cards

UnionPay

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alpen Resort
  • Alpen Zermatt
  • Alpen Resort Zermatt
  • Alpen Resort Spa Zermatt
  • Alpen & Spa Zermatt Zermatt
  • Alpen Resort & Spa Zermatt Hotel
  • Alpen Resort & Spa Zermatt Zermatt
  • Alpen Resort & Spa Zermatt Hotel Zermatt

We should mention

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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