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Hotel Alpina

2.0 star property

Photo gallery for Hotel Alpina

Exterior
In-room safe, desk, cots/infant beds, free WiFi
Garden
Daily buffet breakfast (CHF 25 per person)
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
5 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Zermatt

When you stay at Hotel Alpina in Zermatt, you'll be near ski lifts, just steps from Matterhorn Museum and 13 minutes by foot from Forest Fun Park. .This hotel is within the vicinity of Golf Club Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Mountaineers Cemetery - 2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Manud - ‬5 min walk

About this property

Hotel Alpina

Hotel Alpina offers 23 accommodations with safes. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features ski storage, a hair salon, and tour/ticket assistance.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Hotel Alpina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 244 out of 498 reviews
Rating 8 - Good. 156 out of 498 reviews
Rating 6 - Okay. 61 out of 498 reviews
Rating 4 - Poor. 19 out of 498 reviews
Rating 2 - Terrible. 18 out of 498 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kai Li

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend.
Stayed 8 nights in Nov 2025

8/10 Good

arijit

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good room. Decent breakfast. Location was great.
Stayed 2 nights in Dec 2025

8/10 Good

Andrea

Stayed 6 nights in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Excellent location in the heart of town. Room comfortable. Only negative was the shower, as the holder for the shower head needed fixing
Stayed 4 nights in Nov 2025

6/10 Okay

Amy

Liked: Cleanliness
Disliked: Amenities
If you are looking for a budget friendly place to lay your head and store your bags while you explore then Hotel Alpina is a good option. There is nothing fancy here and the rooms are tiny. The bed was super low to the ground and only one very flat pillow. The views of the mountains and the town were beautiful from the windows. You are in the perfect area for everything you need around you.
Stayed 1 night in Dec 2025

4/10 Poor

Augusto

Location was
Stayed 3 nights in Nov 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and had a nice little deck to sit on. The elevator was broken and we had to walk up 3 flights of stairs to our room. The bed was the most uncomfortable I have ever slept on.... it was like sleeping on springs. The front desk guy was very nice.
Stayed 1 night in Nov 2025

8/10 Good

Pemika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good room with a nice view. The cleaning was good, and it’s not far from shops or restaurants.
Stayed 3 nights in Nov 2025

8/10 Good

Charles

Nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2025

8/10 Good

Sheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, location, service
Stayed 2 nights in Nov 2025

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Matterhorn!
Stayed 5 nights in Nov 2025

10/10 Excellent

Katherine

Stayed 1 night in Nov 2025

10/10 Excellent

Kanishkan

Liked: Cleanliness, property conditions & facilities
Great value. Good location. Would book again.
Stayed 2 nights in Nov 2025

6/10 Okay

Daniel T

The hotel suffers from sending you to a different (much nicer) hotel to check in, and then you have to shamble round the back to a wooden shack. But it's quaint, and the communal space (which you have to discover behind a nondescript door) is it's best but most concealed feature. Noisiest cleaning crew in the world having a reames conversations at 8am though.
Stayed 2 nights in Nov 2025

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
I did not think breakfast was included
Stayed 1 night in Oct 2025

10/10 Excellent

Valeria

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Views from the hotel were beautiful. Hotel itself was clean.
Stayed 1 night in Oct 2025

8/10 Good

Hal, Barrie

Travelled with partner
Nice views of the Matterhorn if it’s a clear day
Stayed 2 nights in Oct 2025

8/10 Good

Milagros Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything! Very convenient. Room is very small for two people, clean and basic.overall location is great.
Stayed 2 nights in Oct 2025

6/10 Okay

Rajesh

Great view
Stayed 1 night in Oct 2025

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Van

Travelled with family
Liked: Amenities, property conditions & facilities
Clean room. Staff is friendly and let us check in early. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, comfortable, and very helpful staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Tom

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Checking in is a problem.Other hotel checkin hours and check out limited. Noise carries between rooms in normal speaking voices.
Stayed 1 night in Oct 2025