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Hotel Mountain Paradise

3.0 star property

Photo gallery for Hotel Mountain Paradise

Double Room (Süd Matterhorn Blick) | Mountain view
Exterior
Reception
Double Room (Chalet Style mit Matterhornblick) | Living area
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View map
Schluhmattstrasse 130, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬

Room options

View all photos for Double Room (Süd Matterhorn Blick)

Double Room (Süd Matterhorn Blick)

Double Room (Süd Matterhorn Blick)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room (Nord)

Double Room (Nord)

Double Room (Nord)

9.8 out of 10
Exceptional
(6 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Chalet Style mit Matterhornblick)

Double Room (Chalet Style mit Matterhornblick)

Double Room (Chalet Style mit Matterhornblick)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
4.9 out of 5, Exceptional, 219 reviews
Alpenlodge

About the area

Zermatt

When you stay at Hotel Mountain Paradise in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This ski hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 9.1 mi (14.7 km) from Sunnegga Ski Resort.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 3 min walk - 0.3 km

Getting around

  • Zermatt Gornergratbahn Station - 18 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬15 min walk
  • ‪Brown Cow Pub - ‬15 min walk
  • ‪Hennu Stall - ‬15 min walk
  • ‪Whymper-Stube - ‬13 min walk
  • ‪Restaurant du Pont - ‬11 min walk

About this property

Hotel Mountain Paradise

Hotel Mountain Paradise offers 19 accommodations with safes and complimentary weekday newspapers. 64-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open select days.
Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a sauna and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Playground
  • Sauna
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 64-cm flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Mountain Paradise
Hotel Mountain Paradise Hotel
Hotel Mountain Paradise Zermatt
Hotel Mountain Paradise Hotel Zermatt

Hotel Mountain Paradise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 84 reviews
Rating 8 - Good. 13 out of 84 reviews
Rating 6 - Okay. 3 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great breakfast, outstanding views, Maria was wonderful!
Stayed 6 nights in Jan 2026

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great yogurt. Short walk to e-bus and lifts. Helpful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel with a wonderful view of the Matterhorn. The room was spotless and the staff were very accommodating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing property and so many extras. Such a great thing to have homemade pastries out that people could enjoy!
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, kind, helpful, friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

Patrick, pinehurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the property. Charming hotel. Very nice staff that accommodated our changes and took good care of my daughter when she arrived alone. The location is a ways from the train station so one should consider hiring transportation from the train station to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid a little extra for the view and it was well worth it. Place was clean, spacious, front desk was helpful and ver nice. Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, confortable rooms and great service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful 2 nights at Hotel Mountain Paradise. Great view of the Matterhorn from our room 304. Breakfast had a very nice selection. Very close to the Little Matterhorn gondola. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

VICTORIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good and some not so good

Generally a good stay. However, we had a top floor room with a Matterhorn view and the shower head was located below my chest. I'm a guy so I am not typically really worried about things like this but it made for an awkward and uncomfortable shower experience. Breakfast didn't start until 7:30 and the charge for coffee from the machine outside of breakfast hours seemed unnecessary.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This hotel has amazing staff! From the begin at booking the hotel to departure. They were outstanding!
Stayed 3 nights in Feb 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Matterhorn from room 301!
Stayed 4 nights in Feb 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in Jan 2025

8/10 Good

Manon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disappointed with lack of flexibility to adjust room rate to unforeseen reduced number of guests, despite size of assigned room meant for 2 rather than 3 guests.
Stayed 7 nights in Dec 2024

8/10 Good

A Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Friendly, all problems well addressed. Close to the main lift, but a ways from the restaurants and action in town. A great choice if you like things quiet!
Stayed 7 nights in Dec 2024

6/10 Okay

Taylor

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Michael, Darien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 min walk to the Furi lift, ski shop. 4 nice restaurants within 2-5 min walk. Very friendly and helpful staff. 15 min walk into town, or bus stop in front of the hotel (we always walked, which was lovely). Rooms were a good size. Bed was very comfy. Steam/sauna was very nice. Nice breakfast. And perfect view of the Matterhorn.
Stayed 8 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice views of the Matterhorn. Quiet and safe. The staff is helpful and very friendly. Breakfast is great too. The hotel is close to the gondola but a good 20 min walk to the town. There is a convenient bus that takes you to the town for free but only until 8pm. Zermatt is very safe and easy to walk around. We went with our parents and kids and had a great time. Hope to come back soon.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leonardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, I felt comfortable and relaxed like at home. The staff was very friendly and the breakfast area has a beautiful view to the Matterhorn. There is also a sauna and a steam sauna available, which is nice to use, especially in this cold weather. Also the room and the hotel were very clean. The only thing that I missed was a kettle in the room for coffee and tea.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful hotel. Cozy and comfortable with an amazing view of the Matterhorn. Staff was very helpful and friendly. Would stay here again in a minute.
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and what a view. Staff was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in Zermatt away from the commercial area. Also a great view of the Matterhorn! Getting a room with a mountain view is definitely worth it! We had a wonderful stay and hated to leave. Breakfast was included and was excellent !
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellaine Grace, Newcastle upon Tyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Stayed 1 night in Sep 2024