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Hotel ZERMAMA Zermatt

4.0 star property

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Restaurant
Exterior
Exterior
Mama's Single | Room amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
Matterstrasse 23, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪5 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪13 min walk‬
  • Airport, Sion (SIR)
    ‪86 min drive‬

Room options

View all photos for Mama's Double Matterhorn

Mama's Double Matterhorn

Mama's Double Matterhorn

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mama's Single

Mama's Single

Mama's Single

10.0 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Mama's Doppel L

Mama's Doppel L

Mama's Doppel L

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sweet Matterhorn

Balcony view

Sweet Matterhorn

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Mama's Double

Mama's Double

Mama's Double

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for MAMA'S POOL

MAMA'S POOL

MAMA'S POOL

  • 25 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Position SPA

Pool Position SPA

Pool Position SPA

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About the area

Zermatt

You'll be centrally located in Zermatt with a stay at Hotel ZERMAMA Zermatt, you'll be 14 minutes by foot from Zermatt-Furi Gondola. .This hotel is within the vicinity of Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Parkhotel Beau Site - ‬4 min walk

About this property

Hotel ZERMAMA Zermatt

Art Deco hotel with a coffee shop and a restaurant
Hotel ZERMAMA Zermatt offers 29 accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 29 guestrooms, featuring heated floors. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and minibars.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include ski storage and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is available for a surcharge.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel ZERMAMA Zermatt has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: CHF 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Art gallery
  • Designer stores
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Heated floor
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 15 to 30 per person
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Admiral Hotel Zermatt
Admiral Zermatt
Admiral
Hotel Mama Zermatt
Hotel ZERMAMA Zermatt Hotel
Hotel ZERMAMA Zermatt Zermatt
Hotel ZERMAMA Zermatt Hotel Zermatt