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Room type Options Nightly price Book
Junior Suite
Room with view
40 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double or Twin Room
Room with view
33 square metres
1 Double Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Luxury Suite
Room with view
55 square metres
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Single Room
Room with view
18 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Classic Double or Twin Room
Room with view
23 square metres
1 Double Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Ski-in/ski-out access for family fun on the slopes

Popular property highlights

Breakfast included
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 85
  • Number of floors - 4
  • Conference space
  • Ski storage
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Library
  • Free breakfast
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Front desk (limited hours)
  • Business centre
  • Dry cleaning/laundry service
  • Ski-in/ski-out access
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 1
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Ski passes available
  • Pool sunloungers
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Vending machine
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Italian

Room Amenities

Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Bathtub only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.

Alex Grill - This restaurant specializes in international cuisine.

Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to do

  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Sledding nearby
  • Game viewing nearby
  • Rock climbing nearby
  • Ice skating nearby

Spa Services

  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.

Service animals not allowed

Front desk opens daily at 6:30 AM

Front desk closes daily at 11 PM

Debit cards

Staffed front desk

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Hotel Names

  • Alex Zermatt
  • Hotel Alex
  • Hotel Alex Zermatt
  • Resort Hotel Alex Zermatt
  • Alex Hotel Zermatt
  • Resort Hotel Alex
  • Resort Hotel Alex Hotel
  • Resort Hotel Alex Zermatt
  • Resort Hotel Alex Hotel Zermatt

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars and is displayed on this page as 4 stars.

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