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Resort Hotel Alex

4.5 star property

Photo gallery for Resort Hotel Alex

Indoor pool, pool loungers
International cuisine
Classic Single Room
Lounge
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Hot tub

Explore the area

View map
Bodmenstrasse 12, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Matterhorn Museum
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Junior Suite

Classic Junior Suite

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Standard Zimmer

Budget Standard Zimmer

Budget Standard Zimmer

  • Sleeps 2
  • 2 Twin Beds

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4.9 out of 5, Exceptional, 18 reviews
The price is NZ$814
includes taxes & fees
7 Jan - 8 Jan 2026
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About the area

Zermatt

With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. .This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬2 min walk

About this property

Resort Hotel Alex

Luxurious slopeside hotel with full-service spa
Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Alex Grill - This restaurant specializes in international cuisine.
Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alex Grill
  • Bodega Bacchus

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October and November.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 155.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt