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Schweizerhof Zermatt

4.5 star property

Photo gallery for Schweizerhof Zermatt

Restaurant
Indoor pool, pool loungers
Meeting facility
Interior entrance
Cozy Room | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View map
Bahnhofstrasse 5, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪13 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪88 min drive‬

Room options

View all photos for Junior Suite Matterhorn view

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room, Partial Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cozy Room

Cozy Room

Cozy Room

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Attic Suite

Attic Suite

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 14 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Zermatt

With a stay at Schweizerhof Zermatt, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. .This luxury hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk

About this property

Schweizerhof Zermatt

Luxury hotel with a full-service spa and free breakfast
Schweizerhof Zermatt offers 95 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 95 guestrooms featuring iPads and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zermatt? This hotel has 861 square feet (80 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Schweizerhof Zermatt has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (79 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Reviews

Schweizerhof Zermatt Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 169 out of 224 reviews
Rating 8 - Good. 44 out of 224 reviews
Rating 6 - Okay. 7 out of 224 reviews
Rating 4 - Poor. 4 out of 224 reviews
Rating 2 - Terrible. 0 out of 224 reviews

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in Zermatt
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy, SINGAPORE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Service of the staff and the layout of my room is good. The balcony made a big difference to our stay as we could sit outside and get fresh air.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Schweizerhof hotel for our recent wedding anniversary and I think it was the best choice. The Matterhorn view was unforgettable and breathtaking. I will definitely be back again for this hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable beds and a great onsite restaurant. We loved the location, the exceptional decor and the delicious breakfast. I was disappointed in the size of the bathroom, the lack of air conditioning, the lack of robes, and a few interactions with staff. Most of the staff was fantastic and really took pride in their job. The overall experience was good, but my expectations were greater
Stayed 2 nights in May 2025

10/10 Excellent

Gregory, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fantastic. Beautiful room & a wonderful location. Restaurant was nice with the entrees being excellent. Desserts weren’t as good as the main course. Service could use some improvement as they were understaffed. Would absolutely stay again but may consider other dining options.
Stayed 2 nights in May 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay in Zermatt

The hotel is very comfortable, the service is great and there is an excellent restaurant in the property. But because of the nearby construction, it is very noisy starting at 7:30 in the morning.
Stayed 3 nights in May 2025

10/10 Excellent

Barbara, Montreal Quebec

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff!!! Excellent choice!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the railway station in Zermatt quite late and found it dark, to discover a town wide power cut. Staff were very considerate and fortunately the hotel had its own emergency generator. My wife has limited mobility, and whilst she had to make her own way to the third floor, one of the reception staff carried our luggage up for us. Excellent room with view of the Matterhorn, fabulous breakfast, and close proximity to the railway station.
Stayed 2 nights in May 2025

10/10 Excellent

Nasser, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Stayed 1 night in May 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place. Plus so close to the train stations
Stayed 1 night in May 2025

10/10 Excellent

Leona Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel! A lot of extras, unfortunately we did not have time to enjoy!! Great breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Bed was amazing, so comfortable. I never sleep well when I’m away but this bed was so great I slept very well. Hotel room was nice, spacious with a great view of the mountains. Staff nice and friendly.
View from our room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect ski weekend

We had an amazing experience at the Schweizerhof Hotel. From the fantastic service to the delicious food and cocktails, and from the beautifully appointed rooms to the convenient amenities (such as ski rentals and spa), the hotel was truly the perfect home base for a long ski weekend in Zermatt. We will definitely be back—and next time for longer! Thank you for a fantastic stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amenties

Great hotel with excellent amenities. Close to station and Gornergrat rail up to ski area. Good restaurant and food, beautifully appointed. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
5 star and fantastic service .. always happy to find space at restaurant/bar and good buzz in evening - no need to go anywhere else
Stayed 4 nights in Feb 2025

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Lovely hotel! Good customer service! Enjoyed all the amenities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alesha, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic - loved the interior design, service, choice of restaurants and amazing location with easy access to the train and Zermatt’s shopping and dining. Highly recommend!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 3 nights in Dec 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful hotel

Stayed for two nights and needed to switch rooms after the first night because we stayed in an attic type room with low ceilings which was not for someone tall like myself. But they were very accommodating and helpful in moving our luggage to the new room when we were out visiting the Matterhorn. When booking the room, you are listed with them at a certain price, I needed to pay an upgrade fee to get a room on the higher floor with a view of the Matterhorn but it was worth it.
Stayed 2 nights in Oct 2024

8/10 Good

Samuel

Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024