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The Carlton Hsinchu

4.0 star property

Photo gallery for The Carlton Hsinchu

2 restaurants, breakfast served
Lobby
Lobby sitting area
Deluxe Twin Room
Billiards

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking included
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
225 Bei-Da Road, Hsinchu, 300
  • Place, Hsinchu City God Temple
    ‪6 min walk‬
  • Place, Hsinchu City God Temple Night Market
    ‪6 min walk‬
  • Place, Big City Mall
    ‪12 min walk‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows

Standard Twin Room, No Windows

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 4

View all photos for Standard Double Room

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room No Window

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room No Window

  • Sleeps 3

View all photos for Executive King Room

Executive King Room

Executive King Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Down duvets, in-room safe, desk, blackout curtains

Executive Double Room

  • Sleeps 2

View all photos for Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking)

  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Carlton Suite

Lobby

Carlton Suite

  • Sleeps 2

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2

View all photos for Deluxe Double Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2

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About the area

Hsinchu

With a stay at The Carlton Hsinchu, you'll be centrally located in Hsinchu, within a 5-minute drive of National Tsing Hua University and Hsinchu Zheng Family Shrine. .This hotel is 0.2 mi (0.3 km) from Second Run Movie Theater and 0.3 mi (0.4 km) from Hsinchu City God Temple.

What's nearby

  • Hsinchu City God Temple - 6 min walk - 0.5 km
  • Hsinchu City God Temple Night Market - 6 min walk - 0.5 km
  • East Gate - 10 min walk - 0.9 km
  • Big City Mall - 12 min walk - 1.0 km
  • National Tsing Hua University - 4 min drive - 3.6 km

Getting around

  • Hsinchu Station - 13 min walk
  • Taoyuan International Airport (TPE) - 54 min drive

Restaurants

  • ‪老黃豬腳大王 - ‬2 min walk
  • ‪金連滷肉飯 - ‬2 min walk
  • ‪私嚐小聚 - ‬3 min walk
  • ‪素食北門豆漿 - ‬2 min walk
  • ‪践邑うどん - ‬1 min walk

About this property

The Carlton Hsinchu

Hotel in Hsinchu with 2 restaurants and a 24-hour business center
The Carlton Hsinchu offers 117 air-conditioned accommodations with DVD players and safes. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Hsinchu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and DVD players. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and wedding services. Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and a ballroom.
Grab a bite at Share, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Self-serve breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Share - This restaurant serves lunch and dinner.
Yueh Yuan - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 300 metres
  • Free uncovered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 800.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Property is also known as

Carlton Hotel-Beida
Carlton Hotel-Beida Hotel
Carlton Hotel-Beida Hotel Hsinchu
Carlton Hotel-Beida Hsinchu
Carlton Hotel Beida
Carlton Hotel Beida
The Carlton Hsinchu Hotel
The Carlton Hsinchu Hsinchu
The Carlton Hsinchu Hotel Hsinchu
The Carlton Hsinchu (Quarantine hotel)

The Carlton Hsinchu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 876 reviews
Rating 8 - Good. 401 out of 876 reviews
Rating 6 - Okay. 96 out of 876 reviews
Rating 4 - Poor. 45 out of 876 reviews
Rating 2 - Terrible. 10 out of 876 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

8/10 Good

Gihan

Friendly staff, hotel was little outdated location was 👍
Stayed 2 nights in Apr 2025

10/10 Excellent

fook keong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025

10/10 Excellent

Sidney Gongjun

Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

6/10 Okay

??

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024

4/10 Poor

Ching

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023

6/10 Okay

Lawrence

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023

4/10 Poor

MEI-WEN

Disliked: Staff & service, property conditions & facilities, room comfort
中央空調沒有暖氣，跟櫃檯反應送了一台非常小的暖氣。但有跟沒有一樣，房間還是很冷。後來櫃檯說可以換房間，但要換到沒有窗戶的房間，說：沒有窗戶的房間會比較暖？ 因為不喜歡沒有窗戶的房間就沒有換了，櫃檯給多給了一個棉被。 完全不推薦，也不會再訂這間飯店了
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022

10/10 Excellent

Dongping, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights. Prepaid via Expedia, picked up room card and went straight to the room. Smooth staff-less check in. Large size executive queen room with good size bathroom in Taiwan standard. Balcony can overlook the city buildings. Only complaint about about the cleanliness is the aged carpet, needs an update. Food is better than expected with 3 meals delivered on time. After 3 days, hotel accommodated my request of vegetarian food only with great attitude and the same good quality meal. Will book this hotel again if needed.
Stayed 11 nights in Mar 2022

8/10 Good

Jin Hwa

Travelled with group

Normal

Normal
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and enjoyable stay

Surprisingly comfortable room with a large bathroom.
Stayed 1 night in Apr 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great size room

The room was a great size and the bed was comfortable. We stayed two nights and enjoyed being able to stretch out and come back to a welcoming space.
Stayed 1 night in Jan 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

思玄, 新北市

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體還不錯，地理位置好。 房間活動空間大，但插座有點少。 浴室有浴缸、有乾溼分離。 櫃檯人員服務態度與品質良好。 飯店一樓可供停放自行車，適合環島旅行者。
Stayed 1 night in Jul 2020