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*

Reception staff very good despite the challenges of covid.

It was ok.. just abit cold had to leave heater on all night till morning due to draft coming in under the door.

The room was great - clean, warm, quiet, roomy with a spa bath, the guy at the desk was super nice and the food from room service was 5 star - very happy Thank You

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The bathroom lighting was lovely, bath can fit 2 adults.

We loved our family staycation at Cordis! The staff really made our stay special. Not only by exceeding our high expectations but making us laugh and enjoy ourselves. We highly recommend Cordis to any family looking for some quality family time.

The views were incredible, the plumbing wasnt upto date toilet keeps blocking up

There was no parking left therefore I had to park approx 100m away unsecured for $25. Up early as overnight parking car had to be gone by 8am. Bar that the location and stay was great.

The shampoo/conditioner/body lotion containers were so old that the plastic was brittle on the lids, so when I went to open one of them it disintegrated in my fingers slightly cutting one. Then I slipped on the incredibly slippery shower base hurting my foot. Sadly tired, certainly a hotel well past ...

No sky tv, so they moved it a smaller room and sky didn’t work in that room either. We went out and they fixed sky, but left us in the small room with no view. At breakfast the didn’t have enough staff and ran out of juices and food and knives and forks.

Nice Room

The restaurant and views of the water were amazing

Location is great. Otherwise disappointing and overpriced.

Great location clean and modern hotel and facilities - friendly and welcoming staff

I would give it a 9/10. The only thing disappointing was that the youtube tv didn’t work all nigh. But overall the rest was great for just a night in

The Southwark team were all very helpful - when asked provided 2 extra towels (so that I could use instead of a pillow). The 24/7 access to gym just down the road at a reasonable rate ($10 per person) was useful. Booking of offstreet car parks great. The facilities in the apartment were excellent. ...

Enjoyed the location of the hotel, had a massage, went to the Rum Bar and visited the desert bar. Staff were very helpful and accomodating. Changed Room config at Checkin without any fuss and without extra cost. Thank You

Hotel was great, room was very good, bed was awful.

location was excellent, close to everything. great for family

Breath taking views, fireplace in our room, extra comfortable beds, sensational service and a water taxi over to Queenstown. Brilliant. Buffet breakfast was more than adequate but not special.

Friendly hotel staff with a clean and spacious room.

Fabulous location!

Overall good stay only let down by a room service meal which wasn’t quite as described in the menu. Avocado and shrimp salad that had no avocado and too much shirimi although shrimps were there.

Best place to stay with kids! Toy area and computer to entertain them. Super accommodating staff & a hot pool and heated pool for further entertainment. And to please everyone, the continental breakfast starts everyone’s day off right :) Highly recommend Jet Park

Great location in the central area of Rotorua. Swimming pool was disappointing unfortunately.

Spacious, adequate parking with sensor lights out back away from the main area. Prompt service: It was cold in the evening and the wall heating units were weak, but portable heater provided when asked. WiFi was a little spotty, but adequate. The hard drive was faulty on the Sky unit, so unable to ...

Busy place during summer holidays...was too far out to walk into Taupo... Room was clean & pleasant with lovely view of the lake... Certainly not the best hotel we have stayed in... Basic amenities

Amenities good and spas lovely. Buffet excellent. A great place to relax. However, was given outside room which was in a treshaded colder area. Room furnishings very plain for the price and carpet was old. Not what was expected when compared to previous visits.howevet, bed very comfortable.

ample parking when travelling with boat

Location, cleanliness

A well managed facility. Excellent staff experiences, good comfortable rooms and good standard of food offering.

The staff were extremely nice ! The room was very clean linen towels ect extremely clean Thank you

Positioned at a great location with easy access to shops and the wharf. Clean accommodation. Comfortable bed with choice of pillow types. Nice bar area. Wait staff at breakfast were smiley and pleasant. Breakfast was reasonable. The head wait staff was curt and impatient. Unsmiling and dour. I would ...

Very Helpful staff and well appointed room. Check in and out times were good for us.

Parking difficult but everything else fantastic.

Hotel was really flexible when our plans changed suddenely

Nice new room. The sound proofing really works. Almost forgot I was at the airport!

Very comfortable