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Al Ain Palace Hotel

4.0 star property

Photo gallery for Al Ain Palace Hotel

Lobby sitting area
Exterior
Suite | Living room
Suite
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Corniche Road, Abu Dhabi
  • Abu Dhabi Corniche
    ‪11 min walk‬
  • Abu Dhabi Mall
    ‪3 min drive‬
  • Corniche Beach
    ‪5 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
18 May - 19 May
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About the area

Abu Dhabi

With a stay at Al Ain Palace Hotel, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Corniche and Abu Dhabi Mall. .This spa hotel is 1.4 mi (2.2 km) from Corniche Beach and 5.1 mi (8.1 km) from Etihad Towers.

What's nearby

  • Abu Dhabi Corniche - 11 min walk - 1.0 km
  • Abu Dhabi Commercial Bank - 19 min walk - 1.7 km
  • Abu Dhabi Mall - 3 min drive - 3.2 km
  • Corniche Beach - 5 min drive - 2.2 km
  • Al Wahda Mall - 5 min drive - 4.8 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 25 min drive

Restaurants

  • ‪Stratos Abu Dhabi - ‬1 min walk
  • ‪Dampa Seafood Grill - Abu Dhabi - ‬5 min walk
  • ‪Jazz & Fizz Bar - ‬4 min walk
  • Kuya Juan
  • ‪PJ O'Reilly's - ‬2 min walk

About this property

Al Ain Palace Hotel

Hotel with 4 restaurants, near Corniche Beach
Al Ain Palace Hotel offers 110 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include manicures and pedicures.
Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a nightclub, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride on the shuttle (surcharge), which operates within 20 kilometers.
Enjoy Regional cuisine at Kuya Juan, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Kuya Juan - This restaurant specializes in Regional cuisine.
Chinoy Haven - This restaurant specializes in Chinese cuisine. Open daily.
Taste of Asia - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Ally Pally Corner - This pub serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, Bosnian, English, Filipino, Hindi, Serbian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 kilometres
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (AED 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AED 49 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Ally Pally Corner
  • Chinoy Haven
  • Kuya Juan
  • Taste of Asia

Things to do

  • Full-service spa
  • Health club
  • Nightclub
  • Pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Full-service spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up; COVID-19 vaccination record requirement applies to all guests aged 12 and up

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Sauna
The following facilities are closed on Friday, Saturday, and Sunday:
  • Fitness facility
  • Health club
  • Public bath
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AED 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 49 per person
  • Airport shuttle fee: AED 180 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: AED 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Al Ain Palace
Al Ain Palace Abu Dhabi
Al Ain Palace Hotel
Al Ain Palace Hotel Abu Dhabi
Palace Al Ain
Al Ain Palace Hotel Hotel
Al Ain Palace Hotel Abu Dhabi
Al Ain Palace Hotel Hotel Abu Dhabi

Al Ain Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 52 out of 203 reviews
Rating 8 - Good. 76 out of 203 reviews
Rating 6 - Okay. 36 out of 203 reviews
Rating 4 - Poor. 19 out of 203 reviews
Rating 2 - Terrible. 20 out of 203 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Fardaws

Disliked: Property conditions & facilities
Unsafe for solo female travelers, don’t go out at night. The lobby appears beautiful and they say it’s a 4 star hotel but I was highly disappointed with the condition of the room. Everything is a brown-red wood and it gives 2 star hotel. Not worth it at all, I would never book again with this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Lili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. There’s a kettle in the room. It’s convenient making tea or coffee anytime in your own room. It’s really nice that this hotel even provides hair conditioner. The outdoor swimming pool is good., This hotel is close to a shopping mall with a supermarket & McDonald. There are plenty of buses nearby. You need to buy a bus card, which is 10 dirahams. Buses are free for children. Some journeys are only 2 dirahams. We took the buses a few times and liked it. They are really clean. Taking a taxi to attractions like Louvre,Abrahamic Family House, Saadiyat beach, Etihad Towers, Qasr Al Watan Palace, Emirates Palace, all takes roughly 15-20 minutes and slightly over 20 dirahams. The grand mosque is a bit further. The hotel staff are very friendly and helpful. However, an Indian staff’s hard selling of tours was extremely unpleasant. He sold us a very dodgy desert safari tour, which completely ruined our day. The information on the package of the tour was false and lies. They were actually really dishonest and nasty people. It was the worst desert safari we ever had. He then tried to sell us tickets to Yas islands parks, using his old technique. We weren’t tricked into buying tickets from him again this time. It proved we made the right decision. He was misleading us & lying again about the transportation information and ticket prices. Such a disgrace! Really hope Al Ain Palace Hotel should stop staff like this guy fooling customers like this.

4/10 Poor

Kaitlen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

Very outdated and poor service… beds are rock hard and the bath did not drain when you used the shower
Stayed 5 nights in Dec 2024

10/10 Excellent

nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent people nice stay
Stayed 4 nights in Nov 2024

10/10 Excellent

wilson

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good but the room service didn’t bring my order, and afterwards I decided to cancel it, and I couldn’t.
Stayed 3 nights in Oct 2024

8/10 Good

Hesham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Hesham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 9 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2024

4/10 Poor

Staniel

Stayed 1 night in May 2024

4/10 Poor

Alexandre

Stayed 1 night in May 2024

8/10 Good

Isabelle

Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra-helpful / responsive staff. Excellent location east end of the Corniche park, a one hour walk along the seaside. Louvre Abu Dhabi a short taxi ride east. Airport bus A2 stop a 3-5 min. walk. The only issue was my inferior room next to an inside airwell with windows screwed shut and occasional air conditioner noise.
Stayed 3 nights in Feb 2024

10/10 Excellent

Otto D

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2 nights here. The room was well equipped and comfy and the staff lovely. Pool large and quiet. I asked for a quier room and no 205 was quiet, it was a Monday and Tuesday.night. Bus stops easily walkable,the grand.mosque is 50 min and 40p fare! Lots of shops and eateries and 2 great cheap supermarkets nearby. We loved staying here.
Stayed 2 nights in Jan 2024

6/10 Okay

CHAO

Stayed 2 nights in Dec 2023

10/10 Excellent

Renjie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of spending one night at the Al Ain Palace Hotel in Abu Dhabi. The hotel's location is exceptionally convenient, situated right next to the picturesque Abu Dhabi Corniche. This prime location not only offered beautiful views but also easy access to the surrounding areas. The staff at the hotel were notably friendly, adding a personal touch to my short stay. They were attentive and efficient, ensuring a smooth and pleasant experience. Regarding the accommodations, the room met all my expectations. It was well-appointed, clean, and comfortable, providing a good night's rest after a day of exploring the city. Overall, the Al Ain Palace Hotel proved to be an excellent choice for a brief visit to Abu Dhabi, combining convenience, comfort, and friendly service.
Stayed 1 night in Dec 2023

6/10 Okay

abdullah

Stayed 2 nights in Oct 2023

10/10 Excellent

BENEMER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a smaller bath towels.
Stayed 5 nights in Oct 2022

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A very dated hotel but the room was clean so no complaints.
Stayed 1 night in Apr 2022

10/10 Excellent

Leroy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and hotel ..well recommended
Stayed 5 nights in Feb 2022

8/10 Good

Imran

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very old and looks it. There are better options in Abu Dhabi
Stayed 4 nights in Nov 2021

4/10 Poor

ciro caio

Liked: Cleanliness, staff & service

Noisy room

Very noisy room on the first floor. A rock band was playing on a restaurant nearby (kuya Juan) and the music was very loud. I couldn’t sleep very well…
Stayed 1 night in Oct 2021