Ritz Acapulco Hotel All Inclusive

5.0 star property

Room options

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View

7.8 out of 10
Good
(55 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial sea view

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • 42 sq m
  • Sleeps 3

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 4

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

7.6 out of 10
Good
(67 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Partial sea view

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

7.8 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial sea view

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Partial sea view

View all photos for Room Standard With Bay View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With Bay View

  • 20 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Standard With View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With View

  • 20 sq m
  • Sleeps 3

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4

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About the area

Acapulco

With a stay at Ritz Acapulco Hotel All Inclusive in Acapulco (Costera Acapulco), you'll be steps from Galerías Acapulco and Parque Papagayo. .This all-inclusive property is 0.3 mi (0.5 km) from Condesa Beach and 0.4 mi (0.6 km) from Plaza Bahia.

What's nearby

  • Galerías Acapulco - 1 min walk - 0.1 km
  • Parque Papagayo - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 8 min walk - 0.8 km
  • Diana the Huntress - 17 min walk - 1.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Woolworth Café W - ‬4 min walk
  • ‪Rosmar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Ritz Acapulco Hotel All Inclusive

Luxury property on the beach, with 2 outdoor pools
Ritz Acapulco Hotel All Inclusive offers 240 air-conditioned accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Make yourself at home in one of the 240 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
You can enjoy a meal at Villalinda serving the guests of Ritz Acapulco Hotel All Inclusive, or stop in at the snack bar/deli. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bar Margaritas - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per night)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • Villalinda

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 589 out of 1180 reviews
Rating 8 - Good. 278 out of 1180 reviews
Rating 6 - Okay. 147 out of 1180 reviews
Rating 4 - Poor. 75 out of 1180 reviews
Rating 2 - Terrible. 91 out of 1180 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Steven, Langley

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

8/10 Good

Diblayin

Stayed 2 nights in Oct 2025

10/10 Excellent

Erik

Great place to stay, enjoy and relax!
Stayed 3 nights in Aug 2025

8/10 Good

Fransica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Stayed 1 night in Sep 2025

10/10 Excellent

Aleph Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Stayed 3 nights in Sep 2025

6/10 Okay

omkar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room has no towels. Rooms has cockroaches so changed the room but other room bed was pathetic and room has bad smell. I will give 3 out of 10 for this property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandy flor

Liked: Cleanliness, staff & service, property conditions & facilities
New adult pool and kids pool
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran remodelación
Stayed 4 nights in Aug 2025

10/10 Excellent

Cristina

Stayed 4 nights in Jul 2025

10/10 Excellent

JULIE

Stayed 4 nights in Aug 2025

6/10 Okay

Vincent

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Isrrael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones están descuidadas, de ahi en fuera todo está bien.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025

8/10 Good

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marilu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay there again!
Stayed 3 nights in Jul 2025

4/10 Poor

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities
The noise from the hotel and from outside is terribly loud. The bathrooms are dated, the water flow and temperature from the shower is inconsistent fluctuating from way too hot to too cold. It’s an all inclusive but they add water to the juice and beverages, and use fake look alike food (fake surimi) to feed the people.
Stayed 3 nights in Jul 2025

10/10 Excellent

CESAR AUGUSTO, DOWNEY

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Crystal

Stayed 3 nights in Jun 2025

2/10 Terrible

Gerardo L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experinece did not stay even for 10 min.

I did not stay the place was completely different to what I booked online. I requested a better room or a refund and neither one of them was granted. You Hotels.com did not help me get my money back I'm very disappointed
Stayed 4 nights in Jun 2025

10/10 Excellent

Hector, Burbank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelente solo que el personal de la Entrada se sienten dueños de la propiedad y todo te couidan quien entra y quien sale y no permitieron qué mi familiar entrara por unos articulos y le pedi 2 minutos le di el número de avitacion ni aun asi me permitio pero bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

Hector, Burbank

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
I like that everything was close by. I was able to walk around for shopping. Cleanig lady was very respectful and kept my room impecable. Iwill recomended.
Stayed 11 nights in Jun 2025

10/10 Excellent

Hector, Burbank

Buen servicio pero
Stayed 3 nights in May 2025

6/10 Okay

SILVIA, Tucker

Stayed 7 nights in May 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 12 nights in May 2025