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Grosvenor Hotel Adelaide by Accor

3.5 star property

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds
Property entrance
Suite, 1 King Bed
Sports facility
Exterior

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪2 min walk‬
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Oval
    ‪8 min walk‬
  • Adelaide, SA (ADL)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(83 reviews)
  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 20.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(12 reviews)
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Interior entrance

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The price is NZ$178
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includes taxes & fees
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About the area

Adelaide

A stay at Grosvenor Hotel Adelaide by Accor places you in the heart of Adelaide, within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Rundle Mall - 7 min walk - 0.6 km
  • University of Adelaide - 8 min walk - 0.7 km
  • Adelaide Oval - 8 min walk - 0.8 km
  • Adelaide Zoo - 15 min walk - 1.3 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1000 reviews
Rating 8 - Good. 376 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Liked: Cleanliness
Friendly
Stayed 3 nights in Jul 2025

4/10 Poor

Bargara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly but the place looks old and worn. We had to place towels on the wheels of the bed because when you sat or lay on the bed it would roll away and pillows fell behind the bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Darryn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to CBD and footy
Stayed 1 night in May 2025

6/10 Okay

Sandy

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely staff, good location, quiet, a bit tired in furnishings, no dining available and no natural light in the room - a window which wouldn’t stay open into a central space with glass painted white. Adequate.
Stayed 4 nights in Apr 2025

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed a number of times, the position is perfect, staff are very friendly and helpful. Room a good size with two queen beds. All amenities provided
Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service
Nice hotel represents good value for money
Stayed 2 nights in Apr 2025

8/10 Good

Dannielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff are amazing and friendly. Air conditioning is questionable and parking isn’t great, but otherwise a good place to stay. Close to public transport and easy access to entertainment venues.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

8/10 Good

Joseph

Stayed 2 nights in Apr 2025

4/10 Poor

Ana

Travelled with partner
Disliked: Amenities
Only have one thing to say don’t go there again no recommendations
Stayed 5 nights in Apr 2025

10/10 Excellent

Naisham, Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Kok

Travelled with group
Disliked: Property conditions & facilities
It’s in the town convenient to go walk around in the city, Car park underground is terrible I book for two twin beds and get two single beds Bathroom is very small can’t swing around
Stayed 4 nights in Apr 2025

8/10 Good

Jenni

Thanks we enjoyed our stay
Stayed 2 nights in Apr 2025

4/10 Poor

gillian

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
worn carpets in room. "drapes"not on tracks. no hot water in the room my daughter stayed in, staff notified many times about lack of hot water ( she had to shower in one of our other rooms ) , only one lift working ( only one working 3 years ago as well ) very hot in rooms, lumpy old pillows, not clean linen, one day room not even cleaned
Stayed 5 nights in Apr 2025

8/10 Good

Miranda

Stayed 1 night in Apr 2025

8/10 Good

ronald, carshalton

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff and my room was great, literally no complaints. However I feel like the corridor lights had a weird colour to it which made it seem a little unsafe. There was a random mattress in the corridor of my floor. And one of the lifts were broken with no sign of anyone trying to fix it.
Stayed 2 nights in Apr 2025

4/10 Poor

Irena

Disliked: Cleanliness, amenities, property conditions & facilities
Property in great location. Property in desperate need of renovation. Dirty torn carpets and outdated worn furniture, mould in shower. Woken to Alarm activated at 3.16am with audible take no action which continued for 20 mins. Stayed 2 nights cost was an expensive $200 per night. Very disappointed.
Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all. This is the second time I have stayed at this hotel - both times for the AFL Gather Round which makes it pretty impossible to get a room in Adelaide when it’s on. I’ll start with the good - the location - right opposite the Adelaide Railway station and 5 minutes walk from the Adelaide Oval where all the Footy games are played. Now the not so good - property very dirty with a strange musty smell you never get used too. Walls paper thin and you can hear all of the noise from adjacent rooms and guests. One lift permanently out of order (out of two) - it was out of order on my previous stay two years previous so it seems that they’re not quick to fix things. And the worst experience was on my first night woke by an alarm that went on for 30 minutes with no explanation. I rang reception to ask was there a fire and they said they were investigating. The alarm went off and again no explanation - could I go back to sleep? Was there a fire? etc. I had to ring reception again at 3:30 to see if I could go back to sleep. When they eventually picked up the phone they said I could disregard the alarm. Death trap if anything really went wrong - avoid like the plague…
Stayed 5 nights in Apr 2025

8/10 Good

Nadeeshani Kapurubandara

Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Grosvenor Hotel. The property was easy to get to on public transport and the room was clean and comfortable. There were lots of things to do within walking distance and lots of dining options around.
Stayed 2 nights in Apr 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Staff as always good , congratulations to Hussan on becoming the ambassador
Stayed 1 night in Apr 2025

8/10 Good

Nathan Dean

Business traveller
Good for the price.
Stayed 7 nights in Mar 2025

6/10 Okay

Leigh

Liked: Staff & service
.
Stayed 1 night in Mar 2025