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The Richmond Hotel - Adelaide

4.0 star property

Photo gallery for The Richmond Hotel - Adelaide

Breakfast, lunch and dinner served
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Terrace/patio
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
128 Rundle Mall, Adelaide, SA, 5000
  • Place, University of Adelaide
    ‪2 min walk‬
  • Place, Art Gallery of South Australia
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪3 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Studio King Room

Desk, iron/ironing board, free WiFi, bed sheets

Studio King Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room

8.6 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Studio, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Family Studio, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Grosvenor Hotel Adelaide by Accor
Adelaide Central Business District
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
3.9 out of 5, Good, 1,000 reviews
The price is NZ$148
includes taxes & fees
17 May - 18 May
Grosvenor Hotel Adelaide by Accor

About the area

Adelaide

The Richmond Hotel - Adelaide is in the heart of Adelaide, within a 5-minute walk of Rundle Mall and University of Adelaide. .This hotel is 0.4 mi (0.6 km) from Art Gallery of South Australia and 0.6 mi (1 km) from Adelaide Casino.

What's nearby

  • University of Adelaide - 2 min walk - 0.2 km
  • Art Gallery of South Australia - 2 min walk - 0.2 km
  • Rundle Mall - 3 min walk - 0.3 km
  • Adelaide Casino - 12 min walk - 1.0 km
  • Adelaide Convention Centre - 13 min walk - 1.2 km

Getting around

  • University Tram Stop - 4 min walk
  • Adelaide Station - 9 min walk
  • Adelaide, SA Airport (ADL) - 21 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪CIBO Espresso - ‬1 min walk
  • ‪Cha & Dumpling - ‬1 min walk
  • ‪Mitico - ‬1 min walk

About this property

The Richmond Hotel - Adelaide

The Richmond Hotel - Adelaide offers 30 accommodations with coffee/tea makers and hair dryers. 34-inch plasma televisions come with digital channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. This Adelaide hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Make yourself at home in one of the 30 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Satisfy your appetite at The Loft, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
The Loft - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Basement Bar - This sports bar serves lunch and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 9:00 AM to 11:00 AM for a fee: AUD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Basement Bar
  • The Loft

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (203 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 34-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out fee: AUD 20

Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 5:00 PM)

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 35.0 per day

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 10 to 30 per person
  • Late check-out fee: AUD 20
  • Rollaway bed fee: AUD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Hotel Richmond Adelaide

Hotel Richmond Rundle Mall Adelaide

Hotel Richmond Rundle Mall

Richmond Rundle Mall Adelaide

Richmond Rundle Mall

The Richmond Hotel

Hotel Richmond on Rundle Mall

The Richmond Adelaide Adelaide

The Richmond Hotel - Adelaide Hotel

The Richmond Hotel - Adelaide Adelaide

The Richmond Hotel - Adelaide Hotel Adelaide

The Richmond Hotel - Adelaide Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, all amenities provided
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Lovely helpful receptionist. Great accomodation
Stayed 1 night in Jan 2026

2/10 Terrible

Frances

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Checkin was non existent. Office was closed over busiest time of year. Receptionist was off until the new year. Finally got to the executive room which was supposed to be 2 beds. Old, shabby and dirty. Too awful we left. Do not stay here.
Stayed 2 nights in Dec 2025

6/10 Okay

Gwenno

Stayed 3 nights in Oct 2025

6/10 Okay

Global

Stayed 3 nights in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, comfortable, and great value
Stayed 2 nights in Oct 2025

8/10 Good

Louise

Liked: Room comfort
Stayed 5 nights in Oct 2025

4/10 Poor

Sara B

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally poor communication. Dirty.
Stayed 6 nights in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shopping & dining in the CBD. We stay here regularly while in the city, & love that we can walk everywhere.
Stayed 2 nights in Sep 2025

8/10 Good

Soong Hin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room is near the rundle mall and there was noisy at night with around pubs and walks.
Stayed 1 night in Sep 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and considering where it is, it’s relatively quiet. It’s a bit annoying that the front desk isn’t open on Sunday’s but it’s only a small issue.
Stayed 2 nights in Aug 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Maria

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel has no reception on sundays, so need to do after hours check in. No signs etc where keypad is? After hours phone number just kept disconnecting. Room was old. Bathroom cabinet door fell off.
Stayed 1 night in Aug 2025

4/10 Poor

Dwayne

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
To start with, the staff were great, friendly and helpful. We had accidentally booked the wrong dates but they helped us change them without affecting us financially. This is where the good side of the stay finished. Our room was freezing cold and the heating was not working (in the middle of winter). We couldnt get a change of room due to bookings so were given a couple of bar heaters but they still didnt help make the room any more comfortable. In the bathroom we never touched a cold water tap and the water was barely hot enough for a shower. The ceiling in the bathroom still had raw spak and plaster that hadnt been sanded back and painted. Walking around the corridors it was evident they dont get vacuumed often with paint flakes and dirt on the floor. On Saturday we went to the restaurant for a couple of drinks but wasnt able to as it was reserved for a function so we went to bar in basement only to have this shut at 6pm. Previously mentioned function had live music playing so loud we couldnt be comfy in our room or sleep. In the past we would confidently book at the Richmond and trust it would be a good stay, but over the last couple of years this trust and comfort has eroded and we will be looking elsewhere in the future as it feels its gradually going downhill.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for my corporate office that I was visiting. Check in was simple.
Stayed 5 nights in Jun 2025

6/10 Okay

Agata

Travelled with family
Disliked: Cleanliness, amenities
The room was comfortable space wise. Beds were comfortable. But the shower was dirty with grime and mould. Dust was evident where the glasses and cups were kept. We were given another room straight away once we brought it to the attention of the receptionist. However a clean room/bathroom is expected from the get go. Accommodation was easily accessible to anyone passing by. The locks to our room were very outdated and no barrier for any random to access.
Stayed 2 nights in Jun 2025

6/10 Okay

James

Liked: Property conditions & facilities
Unfortunately when we were there the Restaurant was not open on Sunday night. I do not know if this is normal . Also there were no information centres open in Adelaide on Sunday night.
Stayed 2 nights in May 2025

6/10 Okay

Julie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Excellent position in city and good sized rooms but lacking attention to operational details ie TV and cleaning. Voucher Unable to be used.
Stayed 2 nights in May 2025

6/10 Okay

Stewart

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Claire

Business traveller
Location was good however the restaurant was not open the two nights I stayed for dinner or breakfast as advertised, room was not made up on first morning despite request, staff were quite dismissive on check out.
Stayed 2 nights in May 2025

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Convenient location! Construction nearby but it wasn’t an issue.
Stayed 1 night in May 2025

4/10 Poor

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Liked - convenient and we like the balcony rooms. Disliked - 06:58 drilling and renovation works right outside room.
Stayed 1 night in Apr 2025