Quality Inn at Albany Mall

2.5 star property

Photo gallery for Quality Inn at Albany Mall

Lobby
Premium bedding, down duvets, Select Comfort beds, desk
Exterior
Free daily buffet breakfast
Seasonal outdoor pool, pool umbrellas

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
806 N Westover Blvd, Albany, GA, 31707
  • Albany Square
    ‪2 min walk‬
  • Phoebe Putney Memorial Hospital
    ‪6 min drive‬
  • Albany State University
    ‪11 min drive‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪14 min drive‬

Room options

Business Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Albany

With a stay at Quality Inn at Albany Mall in Albany, you'll be in the business district, within a 10-minute drive of Albany State University and Albany Square. .This hotel is 2.3 mi (3.8 km) from Albany Crossroads and 3.3 mi (5.2 km) from Albany Museum of Art.

What's nearby

  • Albany Square - 2 min walk - 0.2 km
  • Phoebe Putney Memorial Hospital - 6 min drive - 6.8 km
  • Phoebe Putney Memorial Hospital - 8 min drive - 8.9 km
  • James H. Gray Sr. Civic Center - 10 min drive - 10.7 km
  • Albany State University - 11 min drive - 11.0 km

Getting around

  • Albany, GA (ABY-Southwest Georgia Regional) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬5 min walk
  • LongHorn Steakhouse
  • Starbucks
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬10 min walk

About this property

Quality Inn at Albany Mall

Hotel in Albany with free breakfast and a fitness center
Quality Inn at Albany Mall offers 82 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 82 guestrooms featuring microwaves. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.
Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Albany Mall
Quality Inn Albany Mall
Quality At Albany Mall Albany
Quality Inn at Albany Mall Hotel
Quality Inn at Albany Mall Albany
Quality Inn at Albany Mall Hotel Albany

Reviews

Quality Inn at Albany Mall Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 595 reviews
Rating 8 - Good. 150 out of 595 reviews
Rating 6 - Okay. 99 out of 595 reviews
Rating 4 - Poor. 67 out of 595 reviews
Rating 2 - Terrible. 92 out of 595 reviews

Reviews

2/10 Terrible

Kenyarta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was roach I’m our bathroom
Stayed 1 night in Jun 2025

6/10 Okay

Douglas

Disliked: Amenities, property conditions & facilities
Fill soda with products they on the machine change up breakfast options.n9 24 hour coffee when its a machineI
Stayed 8 nights in Jun 2025

2/10 Terrible

Maurice

Disliked: Cleanliness, property conditions & facilities
The linen was dirty and people were smoking pot net door
Stayed 1 night in Jun 2025

8/10 Good

Michel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Latrika

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I had an infestation of roaches in my room and I had to pay for a new room at a different hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Willie

Stayed 1 night in May 2025

8/10 Good

Latarsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing unique about the property but I like that the pool shut down at 9pm some rather swim when its not 100 degrees outside
Stayed 2 nights in May 2025

4/10 Poor

Mike

Business traveller
Liked: Property conditions & facilities
Site & was fine, no issues. Room was not as good.
Stayed 1 night in May 2025

10/10 Excellent

Demetrius

Stayed 1 night in May 2025

2/10 Terrible

Patrick

Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Mumtahinah

Travelled with family and small children
Disliked: Cleanliness, staff & service
Terrible!! 2/5 stars. My fiancé’s luggage bags were stolen on the property. We went to the front desk and asked them to check the cameras. We were informed that they were no cameras by the stairs or our hotel room. Which is crazy. No one saw anything management was of no help they told us to calm down. No help.The only reason we found his luggage is because we were knocking on every hotel door. My fiancé was suspicious of the neighbors in the room next to us. We knocked twice no one answered third time they answered and said they had the bags. They were crack heads. Our hotel room had a smell to it. By the microwave and refrigerator it smelled awful. The only reason why we stayed is because it was only for 4 nights. In the middle of the night I saw roaches in the bathroom. I made sure to wash my clothes before putting everything in my car and shake/check my belongings. Only reason for 2 stars is because I like how there was no deposit needed and the hotel was in a convenient area.
Stayed 5 nights in May 2025

6/10 Okay

Temika

Liked: Staff & service
Disliked: Cleanliness
The staff was very polite and accommodating. I could tell they didn’t have much staff available to help maintain the facility. The room was clean and the bed was comfortable but the bathroom looked like it was half cleaned or a rush job or like there had been some remodeling done and it wasn’t fully cleaned afterwards. I must say though that when I voiced my concerns about the bathroom they came and recleaned the bathroom. My only other concern is they didn’t have anything for breakfast but dry cereal pan biscuits and gravy and this was at 7:00 am. Otherwise it was ok.
Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was uncomfortable, some lights didn't work, mold in shower, floors in handicap room was very slick, bugs in one ro. om, insulation around doors was missing allowing bugs in room and heat and noise in. We had 2 rooms and handicapped bathroom was unsafe with limited space and bathing facilities. Personnel was very kind but facilty left a lit to be desired.
Stayed 1 night in May 2025

8/10 Good

Patrick

Stayed 1 night in May 2025

8/10 Good

Riccardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Barren

The place was okay.Nothing special but it was all right
Stayed 2 nights in May 2025

10/10 Excellent

frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Zehao

Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Shaonna

Stayed 1 night in Apr 2025