Compare hotels in Georgia from NZ$206

The employees in the restaurant had outstanding customer service and the food was delicious. The front desk was terrible. Upon arriving, they had to change me to another room due to the smell and unclean conditions. The second room was not much better. Had mildew/mold in the showers. Not a clean hotel. Will never use again.

Nice hotel and wonderful staff. It’s just so huge that it’s easy to get lost or turned around when trying to figure out where you are (north or south tower). Several different families got lost like us just trying to find our way and the signs had info but not helpful to finding where we needed to go.

I recently stayed at the Hilton Atlanta, and unfortunately, it was one of the most disappointing hotel experiences I’ve had in a long time. The biggest issue was the condition of the room. Upon arrival, it was obvious that cleanliness was not a priority. The room appeared poorly cleaned, with noticeable dirt and grime in multiple areas. I immediately brought these concerns to the attention of the front desk, expecting that the issues would be addressed promptly. Unfortunately, despite reporting the problems, nothing was done. No follow-up, no offer to move rooms, and no apparent effort to correct the situation. Being ignored after raising legitimate concerns made the experience even more frustrating. To make matters worse, the valet staff left a very negative impression. Several of the valet attendants were impatient, rushed interactions, and seemed overly focused on receiving tips. Rather than providing professional customer service, their behavior felt pushy and uncomfortable. Guests should never feel pressured when simply trying to retrieve or park their vehicle. For a hotel that carries the Hilton name, I expected significantly better standards of cleanliness, responsiveness, and customer service. The lack of attention to guest concerns and the poor experience with the valet staff overshadowed the entire stay. I cannot recommend this property based on my experience and would seriously consider staying elsewhere on future visits to Atlanta.

Nice hotel

The entire hotel is absolutely stunning. The front drsk staff, Ms.Venice was excellent, from outstanding guest service to making us feel welcomed from first engagement. She was very knowledgeable about hotel, rooms, bar area. This was an all around excellent night. I'm definitelygoing to come back for a longer stay and if I'm lucky, I will get Ms. Venice services again. Love the live DJ, he was amazing. The hotel gets five stars on VIBE alone!!*****

Nice motel