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The Boardwalk Hotel

4.0 star property

Photo gallery for The Boardwalk Hotel

Indoor pool, outdoor pool
Lobby
Lobby
Lounge
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Beach Road, Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape, 6001
  • Place, The Boardwalk Casino & Entertainment World
    ‪3 min walk‬
  • Place, Hobie Beach
    ‪5 min walk‬
  • Place, King's Beach
    ‪13 min walk‬
  • Airport, Port Elizabeth (PLZ)
    ‪8 min drive‬

Room options

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Superior Luxury Room

Superior Luxury Room

  • Sea view
  • 71 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • Sea view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sea view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Paraplegic Room

Coffee and/or coffee maker

Paraplegic Room

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior
Radisson Blu Hotel, Port Elizabeth
Summerstrand
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 798 reviews
The price is NZ$208
includes taxes & fees
24 May - 25 May
Radisson Blu Hotel, Port Elizabeth

About the area

Gqeberha

With a stay at The Boardwalk Hotel in Gqeberha (Summerstrand), you'll be within a 15-minute walk of Hobie Beach and King's Beach. .This beach hotel is 2.5 mi (4 km) from Port Elizabeth City Hall and 2.6 mi (4.2 km) from Market Square.

What's nearby

  • The Boardwalk Casino & Entertainment World - 3 min walk - 0.3 km
  • Hobie Beach - 5 min walk - 0.5 km
  • Humewood Beach - 10 min walk - 0.8 km
  • King's Beach - 13 min walk - 1.1 km
  • Bayworld - 14 min walk - 1.2 km

Getting around

  • Port Elizabeth (PLZ) - 11 min drive

Restaurants

  • ‪La Kouzina - ‬12 min walk
  • ‪Ocean Basket - ‬10 min walk
  • ‪Seattle Coffee Company - ‬9 min walk
  • ‪Charlie's Pizza & Pasta - ‬3 min drive
  • ‪The Coachman Resturant - ‬9 min walk

About this property

The Boardwalk Hotel

The Boardwalk Hotel offers 140 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 13 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gqeberha? This hotel has 32281 square feet (2999 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
The Boardwalk Hotel has 13 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Arcade/game room
  • Bowling alley
  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (32,281 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 100 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1996/003925/07

We should mention

Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Boardwalk Hotel Port Elizabeth

Boardwalk Port Elizabeth

Boardwalk Hotel

The Boardwalk Hotel Port Elizabeth/Summerstrand

The Boardwalk Hotel Hotel

The Boardwalk Hotel Gqeberha

The Boardwalk Hotel Hotel Gqeberha

The Boardwalk Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 273 reviews
Rating 8 - Good. 86 out of 273 reviews
Rating 6 - Okay. 16 out of 273 reviews
Rating 4 - Poor. 13 out of 273 reviews
Rating 2 - Terrible. 5 out of 273 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Our room had plenty of space, the bed was comfortable and tea and coffee was available. It had a large bathroom and the shower was excellent. Bottled fresh water was provided every day which we kept cold in the fridge. We had a nice view over the pool with the ocean in the background. However…. I did go around with a screwdriver tightening the door and drawer knobs and some hinges on the cupboard doors. A lightbulb wasn’t working and a USB socket was unusable - obviously these hadn’t been reported to maintenance.
Stayed 3 nights in Dec 2025

2/10 Terrible

Derek

Disliked: Staff & service
A great reception when checking in but downhill from there. Apart from reception the staff attention to residents is shocking. The room was poorly prepared, signage said do not drink the water, water is provided, we are still waiting! Dinner in the bar was a joke, staff pay no attention and when the food eventually arrives it is cold. We will not be back.
Stayed 1 night in Oct 2025

6/10 Okay

bharat

Travelled with family
It was conveniently located to shops and restaurants. Food options in the hotel limited and served a chicken and vegetable soup to a vegetarian (requested vegetable soup).
Stayed 2 nights in Aug 2025

4/10 Poor

Paul

Travelled with family
Disliked: Staff & service, amenities
The staff was unfriendly. There are no family dining options. There are no amenities in the room. The room was very hot and we couldn't sleep.
Stayed 1 night in Aug 2025

6/10 Okay

bharat

Stayed 1 night in Aug 2025

10/10 Excellent

Nuo Hua Jessica

Stayed 1 night in Jul 2025

8/10 Good

Rhys

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely GORGEOUS! Every detail is solidly and thoughtfully constructed, from the chair rail lining the hallway to the sliding bathroom door. But form without function is of little value, and the staff brings the function in spades. Everyone we met went out of their way to answer our questions. Special shout out to Reginald at the concierge desk-he was kind, knowledgeable and generous with his time and helped us to book an amazing outing! He knows the area and the hotel inside out and made our stay even better. The property is located across from the beach-it’s an easy 5 minute walk to the water and the pier as well. There are many restaurants adjacent-don’t skip Hello Beach! for some truly delicious food. There are also several restaurants and bars within the property, and a gorgeous indoor pool plus a stunning outdoor pool as well. We will definitely be back!
Stayed 4 nights in Jun 2025

8/10 Good

Charles

Stayed 2 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness
Disliked: Amenities
Stayed 9 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful location and the stay was comfortable. The hotel was clean and well kept. The breakfast buffet was delicious and a lot of variety.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. The staff make it worth it. The breakfast is very good. Rooms are clean and the hotel is walkable to everything; the beach, mall, shops, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ironman visit

Amazing stay. Great hotel. Wish the breakfast had water and sparkling water included. Awesome how centrally located for all Ironman activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

joseph, Lykens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Summerstrand. Having the mall right beside us for beach and restaurant access was excellent. Enjoyed the pool both days but it really needed to be vacuumed on the second day. Breakfast area was lovely and the food was good but not great.
Stayed 2 nights in Feb 2025

6/10 Okay

Thandile

Travelled with family and small children
Liked: Staff & service
The staff is friendly, clean but they didn’t clean me room. Reception and kitchen has to co-ordinate as my daughter was denied breakfast I had to fight that she’s in the booking. It needs to improve my toilet flush was not functioning it needs an upgrade . Staff helpful and friendly. Safe environment, security is good, spa excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Darshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s 5 star That’s it
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner service was very slow.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty Georgian style Hotel that was conveniently close to the airport and the shopping mall and across the road from the beach. We had Large spacious room on the 4th floor overlooking the pool area and sea. I nearly cancelled this Hotel as I read the reviews but to be fair, it actually exceeded my expectations. I don’t have anything negative to say about the hotel. We use the spa The treatments were quite expensive for South African prices but we’re from the UK so it was reasonable for us. I did think it was a little bit cheeky that they charge Extra to use the sauna steam room which would double the price of your massage. However, the massage was exceptional experience. The spa is an outsourced supplier to the hotel sitting. In door pool and out swimming pool there’s also a small gym with a couple of treadmills and a few other machines as useful as also water available. The shopping mall is very close by and a couple of supermarkets. Lots of restaurants you’ve got children is a cinema and an arcade. Breakfast was ok - buffet but included in room rate . Platinum level Expedia members we got a free bottle of fizz waiting for us when we arrived, which was a nice touch. They were secure car parking facility underneath the hotel with direct access into the list and straight into the hotel. The hotel was very quiet at night. We had no loud noises which I do and we felt safe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thelma

Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice and really comfortable hotel. The room was beautiful! I did a massage at the spa too and it was wonderful. It’s not on the water but it has great views of the water. They had a mall attached to it that we walked around and at dinner there. It was very nice.
Stayed 1 night in Sep 2024

8/10 Good

Noluthando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location. Rooms have awesome sea views. Hotel has the best Spa in the city.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024