Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano

3.5 star property

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds, Accessible

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Porto Alegre

Located in Porto Alegre (Mont'Serrat), Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano is within a 5-minute drive of Moinhos de Vento Park and Consulate of the United States of America. .This hotel is 2 mi (3.3 km) from Iguatemi Shopping Porto Alegre and 2.5 mi (4 km) from Pontifical Catholic University of Rio Grande do Sul.

What's nearby

  • Unisinos - 8 min walk - 0.7 km
  • Mãe de Deus Center - 12 min walk - 1.0 km
  • Moinhos de Vento Park - 20 min walk - 1.7 km
  • Iguatemi Shopping Porto Alegre - 3 min drive - 2.6 km
  • Consulate of the United States of America - 3 min drive - 2.6 km

Getting around

  • Mercado Station - 9 min drive
  • Aeromóvel Station - 14 min drive
  • Salgado Filho Intl. Airport (POA) - 11 min drive

Restaurants

  • ‪Mokai Platinum - ‬3 min walk
  • ‪Restaurante Da Praça - ‬6 min walk
  • ‪Ora Fit - ‬6 min walk
  • ‪Altis Gastronomia Executiva - ‬3 min walk
  • ‪Takêdo - ‬5 min walk

About this property

Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano

Hotel with a restaurant, near Moinhos de Vento Park
Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano offers 172 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Planning an event in Porto Alegre? This hotel has 3014 square feet (280 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (BRL 35 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 50 for adults and BRL 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre (3,014 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Roll-in shower (120 centimetre wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2000
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 63 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 50 for adults and BRL 25 for children
  • Covered self parking fee: BRL 35 per day
  • Pet fee: BRL 63 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PORTO ALEGRE
Holiday Inn PORTO ALEGRE
PORTO ALEGRE Holiday Inn
Holiday Inn Porto Alegre Brazil
Holiday Inn Porto Alegre Hotel
Master Porto Alegre
Holiday Inn Porto Alegre
Master Porto Alegre Carlos Gomes

Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 429 out of 1003 reviews
Rating 8 - Good. 314 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, resyaurant, walking distance to the park, embassy. Hot water, A/c and heater, frigor bar.
Stayed 1 night in Sep 2025

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody came to help with the lovages, we had to go and find someone! Hallway carpet are really dirty old and smells! TV in the rooms are very old! Windows in the rooms don’t lock there is only one elevator that woks! The refrigerator in the room is empty! The towels are yellow because they are too old!
Stayed 2 nights in Jul 2025

4/10 Poor

Cesar

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Henrique

Liked: Amenities
.
Stayed 3 nights in Mar 2025

8/10 Good

Jose

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gustavo, Torrance

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for the price. Breakfasts is normal, not too much options, I can say is decent. Parking is terrible, vey tight spaces. Be careful.
Stayed 4 nights in Jan 2025

4/10 Poor

Gerry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms were covered in black mold. Carpets and walls in the hallways were filthy. Paint was peeling on the walls in the room and there was mold on the walls. Utterly disgusting!
Stayed 2 nights in Oct 2024

2/10 Terrible

Fidaa

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024

8/10 Good

joao

Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
Property is needing update, Carpet Floors Super Dirty. Breakfast below average.
Stayed 1 night in Feb 2024

10/10 Excellent

Luiz Domingos

Stayed 2 nights in Jan 2024

10/10 Excellent

Francielle

Stayed 1 night in Jan 2024

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff super friendly and helpful. Hotel is clean and not a noisy location.
Stayed 1 night in Jan 2024

8/10 Good

Annie

Travelled with family
Liked: Staff & service
The hotel is an old big building, well located. I stayed one night only.
Stayed 1 night in Dec 2023

4/10 Poor

Valeria

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Foi reservado 2 quartos com 2 camas de solteiro cada um, na chegada ao quarto, era 1 cama de solteiro e 1 cama menor que uma cama de solteiro, além do quarto ter cheiro de tinta. Não recomendo os quartos standart desse hotel.
Stayed 1 night in Oct 2023

8/10 Good

Claudio Luis Cardoso

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant in the hotel is good, so you don't need to go out for breakfast, lunch or dinner if you don't want. Also, there are some dinning options around the hotel. The room was clean but it could be cleaner. But it is still above the average. It is close to the American consulate and the area is safe considering Porto Alegre is a big city.
Stayed 1 night in Sep 2023

10/10 Excellent

Valdelicio

Stayed 2 nights in Jul 2023

2/10 Terrible

Winston, Sunny Isles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On Aug 8 I went to the hotel to ask them to hold the reservation, the guest will postpone check in to Aug 11 instead of Aug 9. The attendant confirmed the reservation is maintained and check in moved to Aug 11. On Aug 11 the guest arrived and the reservation was unavailable, it had been cancelled. She had to make a new reservation on the spot and paid directly. I demand reimbursement of the amount I paid through Orbitz!
Stayed 6 nights in Aug 2022

8/10 Good

Yolanda, Atizapán de Zaragoza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, comfy bed, good breakfast.
Stayed 1 night in Aug 2022

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, me permitiram fazer o check-in uma hora antes. O quarto é espaçoso e limpo, e o restaurante é muito bom. Definitivamente recomendo!
Stayed 1 night in Feb 2022

2/10 Terrible

CIA, Beverly Hills

Travelled with family
Disliked: Cleanliness, amenities
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Lucila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020