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Acostar Hotel

2.5 star property

Photo gallery for Acostar Hotel

Deluxe Double Room
Front of property
Front of property
Reception
Deluxe Double Room | Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Kerkstraat 45-49, Amsterdam, 1017GB
  • Place, Leidseplein
    ‪4 min walk‬
  • Place, Flower Market
    ‪5 min walk‬
  • Place, The 9 Streets
    ‪6 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Garden view
  • 21 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (Souterrain)

Twin Room (Souterrain)

Twin Room (Souterrain)

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Bathroom

Standard Twin Room

  • Sleeps 2

View all photos for Souterrain Twin Room

Bathroom

Souterrain Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Quadruple Room

  • Sleeps 4

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About the area

Amsterdam

A stay at Acostar Hotel places you in the heart of Amsterdam, within a 10-minute walk of Leidseplein and The 9 Streets. .This hotel is 0.7 mi (1.1 km) from Van Gogh Museum and 0.7 mi (1.2 km) from Dam Square.

What's nearby

  • Melkweg - 3 min walk - 0.3 km
  • Leidseplein - 4 min walk - 0.4 km
  • Flower Market - 5 min walk - 0.4 km
  • The 9 Streets - 6 min walk - 0.5 km
  • Rembrandt Square - 9 min walk - 0.8 km

Getting around

  • Prinsengracht Stop (2) - 1 min walk
  • Rokin Station - 9 min walk
  • Amsterdam Airport Schiphol (AMS) - 37 min drive

Restaurants

  • ‪FEBO Amsterdam - Leidsestraat - ‬2 min walk
  • ‪Bocca - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Café De Klos - ‬1 min walk
  • ‪Greenwoods Keizersgracht - ‬2 min walk

About this property

Acostar Hotel

Hotel in Amsterdam, 5-minute walk to Leidseplein
Acostar Hotel offers 30 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 30 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and portable fans.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, a vending machine, and bike parking.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM
  • Valet parking on site (EUR 40 per day)
  • Limited on-site valet parking

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18.50 per person (one-way)
  • Valet parking fee: EUR 40.00 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Acostar Hotel Amsterdam
Acostar Hotel
Acostar Amsterdam
Acostar
Acostar Hotel Hotel
Acostar Hotel Amsterdam
Acostar Hotel Hotel Amsterdam

Acostar Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 96 out of 664 reviews
Rating 8 - Good. 216 out of 664 reviews
Rating 6 - Okay. 184 out of 664 reviews
Rating 4 - Poor. 98 out of 664 reviews
Rating 2 - Terrible. 70 out of 664 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Rickard

Travelled with family
Disliked: Cleanliness
The room was worn down and not very clean, mould near windows and dust here and there.
Stayed 2 nights in Oct 2025

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
The room is very small we requested 2 twin beds it was a dusty room and the bathroom has this very bad smell because the bathroom has no window nor a exhaust fan, we got a room facing the street it was very noisy all night long because of a bar right across from the hotel, and they don't have elevator we got a room on the 3rd floor we have to carry our bags to this very steep stairs.
Stayed 3 nights in Oct 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here several times before good value great location very friendly and helpful staff
Stayed 5 nights in Oct 2025

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location, restaurants, canals, tram stop all right there! We had the 4th floor twin bed - super, super small (+ no elevator). Staff were fantastic though, and despite the TINY room, super comfy beds
Stayed 3 nights in Sep 2025

6/10 Okay

Gabriella

Stayed 4 nights in Sep 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, plenty of food places around
Stayed 4 nights in Sep 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly hotel

The hotel itself is very good. The staff were very helpful and the hotel was clean and tidy. Room was a little small but it's got what you want if you are mainly going to out during the day and is cleaned every day. Only problem is the nightclub across the street. Not so much music but people standing outside talking till the early hours. It was the only downside. If you can deal with that it's the only downside
Stayed 6 nights in Aug 2025

2/10 Terrible

Florian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très déçue, mis à part l’emplacement, nous avons été très déçus de la propreté : punaise de lit !!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Melissa

Stayed 3 nights in Jul 2025

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities
There were so many stains on floor, wall, sheets. Room stank when i entered. No adequate darkeninf curtains and this is a area full of nightlife. Towels tiny. No one at check in. Fan extremely dirty. Tissue box empty. Shower had mould. The only nice thing was a tiny cup of tea for free when i asked for it.
Stayed 1 night in Jul 2025

2/10 Terrible

Alice

Disliked: Cleanliness, property conditions & facilities
The smell in the room was awful. I mean vomit making. There were old blood stains on both the sheet and mattress (which I could see through the sheet). I didn't take me shoes off as floor was filthy. I just can't get past the smell. Making me nauseous now thinking about it.
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, clean room although it was slightly small. Great value for money overall
Stayed 5 nights in Jul 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Good location, easy to find, lots of shops and restaurants near by. Reasonable place to stay for sure. But lots of stairs to access rooms.
Stayed 3 nights in Jun 2025

8/10 Good

Lias

Stayed 6 nights in Jun 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonella

Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Nice location. Good price.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff . Perfect position everything on doorstop
Stayed 5 nights in May 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly staff and convenient location
Stayed 1 night in May 2025

8/10 Good

Mary-Anne

Stayed 2 nights in Apr 2025

10/10 Excellent

Kirk, Zutendaal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located close to everything you need or want to see. The staff deserve a score higher than 5 stars. They were helpful and always were happy to see their customers.
Stayed 2 nights in May 2025

2/10 Terrible

Patrycja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the stay was not pleasant. Thee room given was dirty, smelly and mouldy and we had a bed bugs. Hotel lack of cleanliness. Mattresses and pillows very very dirty under duvet and covered with stains. Staff was nice and friendly and changed the room from night 2 per our request but we still had bed bugs in second room and ended up bitten again. We are trying to deal now with Expedia re refund but regardless of provided evidence of pictures and videos, we struggle with Expedia to get refund back from the provider. I do not understand that as we provided pictures/videos. I have never been so disappointed. I feel robbed from my money and lied at this point on what Expedia offered and what we had received. Thank you.
Stayed 3 nights in May 2025

8/10 Good

Sheena

Travelled with group
Liked: Cleanliness, staff & service

Basic but I'd stay again :)

The hotel was basic but nice. Pros: Hotel is in a good location, was clean, housekeeping happened daily, friendly staff, beds were small but ok. Cons: A lot of noise from street below, needed to keep window open as the room was quite warm (there is a fan in the room if needed) Fees that were payable at the hotel wasn't clear on my booking with Hotels.com, was about 20 euros more expense than was told when booked. The hotel doesn't gave a kettle in the room but there is a drinks machine that is free. There is no left but the stairs were fine
Stayed 3 nights in May 2025

4/10 Poor

kathy

Liked: Cleanliness
Disliked: Property conditions & facilities

Can’t recommend

This was at best a 2 star hotel. It was very noisy at night due to bars everywhere and it was hot. There was a fan but it wouldn’t be enough in real heat. The room was minuscule with nowhere to put our suitcase except in the window ledge. The plugs were all behind beds and awkward to access. The room needed a refresh. There were no restaurants nearby for breakfast until after 10 am. To be fair, the room was clean and the beds were comfortable. The staff were pleasant and helpful. The location was good near lots of museums and transportation.
Stayed 5 nights in Apr 2025