Arawa Park Hotel

4.0 star property

Photo gallery for Arawa Park Hotel

Breakfast, lunch and dinner served
King One Bedroom Suite
Reception
Exterior
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

7.6 out of 10
Good
(20 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room

7.6 out of 10
Good
(7 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

Family Room

  • Sleeps 6
  • Free Wi-Fi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About the area

Rotorua

With a stay at Arawa Park Hotel, you'll be centrally located in Rotorua, within a 5-minute drive of Redwoods Whakarewarewa Forest and Racing Rotorua. .This luxury hotel is 0.7 mi (1.1 km) from Rotorua Central Mall and 0.9 mi (1.5 km) from Rotorua Golf Club.

What's nearby

  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Government Gardens - 16 min walk - 1.4 km
  • Whakarewarewa: The Living Maori Village - 20 min walk - 1.7 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope - ‬15 min walk
  • ‪Bold Flavours - ‬14 min walk

About this property

Arawa Park Hotel

Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atrium Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Rollaway bed fee: NZD 40 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1004 reviews
Rating 8 - Good. 346 out of 1004 reviews
Rating 6 - Okay. 221 out of 1004 reviews
Rating 4 - Poor. 106 out of 1004 reviews
Rating 2 - Terrible. 61 out of 1004 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Clean comfy beds good parking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice breakfast buffet was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jithin

Liked: Cleanliness, amenities, property conditions & facilities
Great family room, lots of space
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Strelsa

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karinna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious room, clean, fabulous breakfast.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Govind

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

david

Disliked: Staff & service
The unit we had on the ground floor was showing signs of being dated . The breakfast was excellent . The food was very good with a nice selection and the environment was neat and tidy and pleasant .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alena

Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff good room only average
Stayed 1 night in Jan 2026
Verified

6/10 Okay

John

Needs an update, bathroom needed a deep clean, a bit old and tired Location is fine easy drive into Rotarua, plenty of places to eat & drink
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

CRAIG

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, breakfast buffet and staff great But sadly no wifi in room was annoying. Had to go and sit in corridor or lobby
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, loved that our room had 3 double/queen beds. Lots of room for our family of 5! Little kitchenette that we could prepare dinner but lots of restaurants around the area that we enjoyed. Also a balcony! Great room and they had a laundry room, no charge. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Meafou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, great shower etc and staff helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and we enjoyed our stay wish we booked more nights!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Noel

Liked: Amenities
Disliked: Property conditions & facilities
The room was somewhat rundown with marks on the wall, lights not working, torn curtains and scruffy furniture. However the room was spacious and the beds were comfortable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

valda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Great stay.
Stayed 1 night in Sep 2025