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Arawa Park Hotel

4.0 star property

Photo gallery for Arawa Park Hotel

Exterior
Deluxe King Room
Ballroom
Meeting facility
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

View map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

7.6 out of 10
Good
(17 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(6 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 6

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(55 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.4 out of 10
Very good
(11 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4

View all photos for Ground Floor Deluxe Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4

View all photos for Superior Queen Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4

View all photos for King Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King Suite

  • Sleeps 2

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About the area

Rotorua

With a stay at Arawa Park Hotel, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua. .This luxury hotel is 0.1 mi (0.2 km) from Racing Rotorua and 0.7 mi (1.1 km) from Rotorua Central Mall.

What's nearby

  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Tamaki Maori Village - 18 min walk - 1.5 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Eat Street - 2 min drive - 1.9 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Rotorua Club Inc - ‬4 min walk
  • ‪Chicking - ‬15 min walk

About this property

Arawa Park Hotel

Luxury hotel with a fitness center and a 24-hour front desk
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atrium Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 260 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 222 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

sylvia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Perfectly fine 3-star place.
Stayed 2 nights in Jul 2025

8/10 Good

Lara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit tired but clean and tidy. Beds are comfortable, excellent location would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Divya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
The spa baths have been inoperable for 12 months. Nice setting. Lovely staff. Excellent value.
Stayed 2 nights in Jul 2025

10/10 Excellent

tania

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was amazing so spacious, the staff member that checked us in wasn’t at all nice. Some PR training needed there!
Stayed 1 night in Jul 2025

10/10 Excellent

Razia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jun 2025

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice place to stay with plenty of room
Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasic Stay

We had a wonderful stay, excellent customer service.' Great food well recommended A+++
Stayed 2 nights in Jul 2025

10/10 Excellent

Te Waiata

Liked: Cleanliness, staff & service
Disliked: Amenities
Brilliant
Stayed 1 night in Jul 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Maninder

Stayed 1 night in Jul 2025

10/10 Excellent

Inderpreet

Stayed 2 nights in Jul 2025

8/10 Good

WAYNE

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located, though a car is still needed to get into town. The room was spacious, clean, and quiet, with comfortable beds, good heating, and a sizeable fridge. The furnishings were older than expected, but this wasn’t an issue. The bathtub had spa jets that didn’t work — not in the listing, so not a scam, just a brief moment of joy followed by mild disappointment. We had difficulty reaching reception prior to arrival, though check-in and check-out were smooth — likely because we arrived and departed outside of peak hours. Our room was on the first floor with no lift or ramp access, making it tricky to bring up our luggage trolley. Fortunately, the staff were kind enough to deliver our bags using the staff lift. Overall, a pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Umesh

Travelled with family and small children
Liked: Amenities
It’s so beautiful. I have to book again my next Rotorua trip.
Stayed 1 night in Jul 2025

8/10 Good

Steffan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This hotel in its hey day would have been amazing. The years have been a little unkind and the hotel rooms are tired. The bathroom fittings are old or spoiled by the sulphure in the air, our toilet kept over flowing when the cistern was full randomly, and toilet door had obviously seen a leak in the past with swelling, and kitchenette tap had a slow leak. However, the beds were clean, as was the rest of the room and facilities. The heating was great throughout keeping the hotel warm mid winter, and to be honest, I would happily stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 3 nights in Jul 2025

8/10 Good

Amin

Stayed 2 nights in Jul 2025

8/10 Good

Sherry

Liked: Staff & service
Kids stay and eat for free
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Jun 2025

10/10 Excellent

SHELLEY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A bit tired and toilet se could have been cleaner. Splashes of coffee(?( on heater and wall in main room. No dw liquid ni glasses that I could see but the room was a great price, the bed very comfortable, hotel was lovely and warm. Breakfast was good and included in the price. We actually pd for breakfast but got a phone call straight away to come back for a refund. Would definitely stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Cheyne, Kaikohe

Stayed 2 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for one night but it perfectly met our needs.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Arawa is a tired hotel in much need of updating. Dont pay attention to the photos they must be very old/borderline fraudulent. It was cheap, functional and clean but will be trying somewhere else next time
Stayed 3 nights in Jun 2025