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Arawa Park Hotel

4.0 star property

Photo gallery for Arawa Park Hotel

Exterior
Meeting facility
Reception
Ballroom
Deluxe King Room

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

View map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪11 min walk‬
  • Polynesian Spa
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

7.6 out of 10
Good
(17 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(52 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.4 out of 10
Very good
(11 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

7.2 out of 10
Good
(5 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the area

Rotorua

With a stay at Arawa Park Hotel, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua. .This luxury hotel is 0.1 mi (0.2 km) from Racing Rotorua and 0.7 mi (1.1 km) from Rotorua Central Mall.

What's nearby

  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Tamaki Maori Village - 18 min walk - 1.5 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Eat Street - 2 min drive - 1.9 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk
  • ‪Hell Pizza - ‬15 min walk

About this property

Arawa Park Hotel

Luxury hotel with a fitness center and a 24-hour front desk
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), gift shops/newsstands, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atrium Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 251 out of 1004 reviews
Rating 8 - Good. 352 out of 1004 reviews
Rating 6 - Okay. 228 out of 1004 reviews
Rating 4 - Poor. 109 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kelsey

Disliked: Cleanliness, amenities
Everything is very tired/worn, service was ok
Stayed 2 nights in Jun 2025

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness
Staff very friendly and welcoming . Rooms very roomy .. but place a litkle run down .. needs an upgrade .
Stayed 1 night in Jun 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second time staying and as lovely as it is my bath vents didnt work but apart from that Great place
Stayed 1 night in Jun 2025

8/10 Good

Ferila Reueta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jun 2025

4/10 Poor

Gerard

Travelled with partner
Disliked: Amenities, property conditions & facilities
Too thick pillows, had to make my own; No plates or cuttlery; yellow stains on toilet; place looked very tired: grout, cracks, bare hooks on wall, no wall decoration, old spa pool that did not bubble; only two different glasses and cups.
Stayed 2 nights in Jun 2025

4/10 Poor

roberto

Woman at counter wrote down myb Credit card details numbers Without asking my permission After i had already paid for my night stay
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and the restaurants food was a treat...
Stayed 1 night in Jun 2025

6/10 Okay

richard

Business traveller
Disliked: Amenities, property conditions & facilities
Squeeky door needed oiling. Woke me up through the night for 3 nights straight. I asked if it could be oiled/CRC'd on day 1. Reception said they had some in the back and would get to it. They did not.
Stayed 3 nights in May 2025

8/10 Good

Kaleena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely wonderful stay with our family, clean, roomy and friendly accommodating staff. Breakfast was fabulous, parking was super easy.
Stayed 1 night in Jun 2025

8/10 Good

Maria

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel has welcoming staff but there was old hair, stains and dirt mainly in the shower and bathroom, I couldn’t see through the shower glass that is how dirty it was.(It is supposed to be see through glass)
Stayed 4 nights in Jun 2025

4/10 Poor

Leah

Travelled with family and small children
Liked: Staff & service
Our sleep was interrupted by noisy water pipes and loud shoes for over an hour throughout the night. Very worn and dated bathroom, room smelt overwhelming of moth balls. Won't be returning anytime soon.
Stayed 1 night in Jun 2025

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great. Spa bath - no bubbles but was big and warm.
Stayed 2 nights in May 2025

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay and would recommend 👌
Stayed 2 nights in May 2025

8/10 Good

Sydney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large room size was excellent! Just wish plates & silverware were available.
Stayed 1 night in Jun 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Would be helpful to have some cutlery and plates in the unit apart from that it was great clean and tidy and warm housekeeping do a great job
Stayed 3 nights in May 2025

8/10 Good

Swetha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Ronnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Philip Edgar

Travelled with family
Liked: Cleanliness, staff & service
Our stay was great - sure the room was dated but excellent value for money.
Stayed 1 night in May 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in May 2025

8/10 Good

Pam

Stayed 1 night in May 2025

8/10 Good

Faiza

Stayed 1 night in May 2025

8/10 Good

Leonie

Attention to Detail Arawa Park

We have stayed at this hotel before, so knew it would suit our requirements for an overnight stay. The place is rather old fashioned, but has large comfortable warm rooms, great shower and bed. Would stay here again. The only thing we did notice is the dirty meal tray/plates that were never cleared away, that had been left in the corridors outside rooms of previous occupiers, not a good look.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, excellent dining options.
Stayed 1 night in May 2025

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025