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citizenM Amstel Amsterdam

4.0 star property

Photo gallery for citizenM Amstel Amsterdam

Exterior
Property amenity
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪9 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Kimpton De Witt Amsterdam by IHG
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,009 reviews
The price is NZ$507
includes taxes & fees
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About the area

Amsterdam

With a stay at citizenM Amstel Amsterdam, you'll be centrally located in Amsterdam, within a 5-minute drive of Heineken Experience and Rijksmuseum. .This hotel is 0.7 mi (1.1 km) from Rembrandt Square and 1.5 mi (2.4 km) from Van Gogh Museum.

What's nearby

  • Royal Theater Carre - 3 min walk - 0.3 km
  • ARTIS - 9 min walk - 0.8 km
  • Rembrandt Square - 13 min walk - 1.1 km
  • Flower Market - 17 min walk - 1.5 km
  • Dam Square - 4 min drive - 1.9 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Mama Makan - ‬5 min walk
  • ‪Yusu - ‬5 min walk

About this property

citizenM Amstel Amsterdam

CitizenM Amstel Amsterdam offers 88 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 88 guestrooms featuring iPads and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 708 out of 883 reviews
Rating 8 - Good. 129 out of 883 reviews
Rating 6 - Okay. 28 out of 883 reviews
Rating 4 - Poor. 10 out of 883 reviews
Rating 2 - Terrible. 8 out of 883 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Very pleasant, helpful staff especially Sandi who go above n beyond. Fantastic bar which is open 24/7 for food n drink. Comfy clean rooms. Situated very close to trams n Metro Rail……….Highly recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights and loved the convenient location to the canals, transit, and neighborhood. Our room was very clean, trendy, and we reallt enjoyed our stay.
Stayed 9 nights in Nov 2025

10/10 Excellent

Jmera

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Nov 2025

8/10 Good

Nikeisha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very helpful. Has everything you need. Anything more would be too much! Fun using the iPad.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Customer service and amenities of room
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabrielle

Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff. Comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo Adrian

Liked: Cleanliness, staff & service, amenities
Great location, staff was helpful and room In very good state
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just what I expect from CitizenM. The hotel itself being lovely. The room as good as always. The staff are really excellent, always making you feel welcome, both on arrival and check out, plus at the bar after a long day exploring. The hotel is in a great location within easy walking distance of most important sights in Amsterdam
Stayed 6 nights in Sep 2025

10/10 Excellent

Silje

Liked: Cleanliness, staff & service, amenities
Clean, simple to check in and out. Plus’s you can regulate the light, blinds and temperature simple by one iPad
Stayed 2 nights in Nov 2025

10/10 Excellent

Ethan Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, the room was very comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathalie, Castle Rock

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and very helpful. Everyone was so friendly and welcoming. Great location right next to the metro and tram. Perfect stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great stay except - the room could have been cleaned better. I was exhausted from an overnight flight so I didn;t bother asking for a different room. The shelving around the bed needed a good wipe down and there were a few hairs in between the fitted sheet and bed covering.
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Room was on the minimalist side with high tech features. Quiet, comfortable and cosy. Blackout curtains aided sleep and the hotel has Metro and tram stops close. Staff extremely friendly and the whole experience was enjoyable. Would definitely recommend it for a short stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Calvin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little property, modern and chic, centrally located and within walking distance/transportation of Centraal/most tourist and museum hot spots. The controls in the room were high tech which may be a bit tough for some people, but we didn't mind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, comfortable bed, and excellent service. Will definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debbie

Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful. Close proximity is to the train and tram. The breakfast options were limited but ok. Very tech savvy hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 2 nights in Oct 2025