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citizenM Amstel Amsterdam

4.0 star property

Photo gallery for citizenM Amstel Amsterdam

Exterior
Check-in/check-out kiosk
Lobby sitting area
Room, 1 Double Bed, Non Smoking | City view
Breakfast, lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Rijksmuseum
    ‪18 min walk‬
  • Place, Dam Square
    ‪4 min drive‬
  • Place, Van Gogh Museum
    ‪5 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Amsterdam

A stay at citizenM Amstel Amsterdam places you in the heart of Amsterdam, within a 15-minute walk of ARTIS and Rembrandt Square. .This hotel is 0.8 mi (1.2 km) from Heineken Experience and 1.5 mi (2.4 km) from Van Gogh Museum.

What's nearby

  • Heineken Experience - 15 min walk - 1.3 km
  • Rijksmuseum - 18 min walk - 1.5 km
  • Dam Square - 4 min drive - 1.9 km
  • Van Gogh Museum - 5 min drive - 2.0 km
  • Leidseplein - 5 min drive - 1.9 km

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Kriterion - ‬5 min walk
  • ‪Yusu - ‬5 min walk

About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 11.468 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 662 out of 827 reviews
Rating 8 - Good. 121 out of 827 reviews
Rating 6 - Okay. 27 out of 827 reviews
Rating 4 - Poor. 10 out of 827 reviews
Rating 2 - Terrible. 7 out of 827 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a CitizenM property. We loved the experience. Would recommend to all.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free filtered water in the lobby. The friendliness of the whole staff and how cool the room was!
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha, Fort Saskatchewan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Stayed 3 nights in Jul 2025

8/10 Good

Ethan

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a stay just outside the center of Amsterdam. Room was small but perfect. Breakfast excellent. Staff very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great area close by the station.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2025

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, unbelievable ambience, everything is available for free bikes, umbrellas and even fruits, barista coffee in the morning The best shower !!! Any book you can think of to read or look at. What a great concept!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that the staff are what made this stay so perfect. They were all so kind, friendly, accommodating, and helpful. We did love the security measures they had in place at the hotel because it helped to make us feel so safe! The decor in this hotel is top-notch, it is such a fun and welcoming ambience. We also loved the bar and being able to get a late night drink and food was wonderful! The breakfast was amazing too! I would stay here again in a heartbeat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Honestly, this is one of the best places I've ever stayed. The rooms are clean and quiet, and the staff is amazing. No matter the time, everyone was super kind and friendly. I totally recommend it and would love to come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter, STATE COLLEGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Love the restaurant. Staff are very welcoming. Offered dining options. Rooms are comfortable and the bed is excellent!
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness
The staff was great but supposed to be a chalkenge. Tried to get my coffee to go and they were out of lids for the cups, ordered the signature cocktail but they didn’t have the ingredients to make it, asked for a different one and bartender said she did have those supplies but it wasn’t in her register so she couldn’t ring it up so she could not make it. Left to go to another establishment for a cocktail
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent location. Very attentive staff. Comforts bed and real AC! Room is smallish but very comfortable. Good food at hotel restaurant, and good selection of drinks.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love CitizenM brand, and this location

Love this place! Great location, very comfortable beds, great shower, sound-proof windows, nice bar and lobby. Couldn’t ask for anything more.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favorite hotel in amsterdam
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and conveniently compact!
Stayed 4 nights in Jun 2025

10/10 Excellent

Candice

Stayed 3 nights in Jun 2025

8/10 Good

Ihosvani

Liked: Property conditions & facilities, room comfort
The staff was Friendly, supportive and easy-going. We enjoyed them. The main problem is the cleaning. We asked for it to be done daily, and it did not happen, only once during the three days we were there with them. It’s not only having clean towels, but the rest of the room it would have been great to come back for trips and find it clean and Homie.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great. iPads dated

Excellent. Only feedback is that the iPads are slow. Need updating
Stayed 1 night in Jun 2025