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rooms dirty, dusty and to a poor standard

The meal in the restaurant was excellent, very friendly staff, dog friendly. There is construction work going on which is fair enough but my only criticism would be that it is a bit messy and should be better managed

This was our first time to the Highlands and it was even more beautiful than we had anticipated. Our hotel was in a magical spot and we loved every minute being there.. Sincerely David Piercey Jupiter, Florida USA

Excellent breakfast, lovely staff, room oksy

Our stay here was below the standard I would have expected for the price. On the positive side, the location was good and very convenient for getting around. Breakfast was acceptable, with a reasonable selection, and the staff in the breakfast area were friendly and welcoming. However, the overall condition of the hotel was very tired and in need of significant investment. While reception staff were polite at check-in, there was limited engagement beyond that. The room didn’t quite match expectations from the advertised photos, particularly those showing sea views. Our window had metal screws in the frame to prevent it from opening too far, the curtains were noticeably sun bleached, and there were maintenance issues such as a leaking bath and damaged plaster. We also suspected the room may previously have accommodated pets, as my husband, who has mild allergies, experienced some discomfort with his asthma during the stay. When we requested an iron and ironing board, these arrived without a cover for the board, so we had to improvise by using a towel. Another point to note was the £10 per day charge for on-site parking, which felt a little steep given the overall condition of the property. Overall, you could see that this hotel was way past its prime but still has potential to be great again, but requires significant refurbishment.

The overall experience was