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Comfort Inn Biltmore West

2.5 star property

Photo gallery for Comfort Inn Biltmore West

Lobby
Lobby
Free daily buffet breakfast
Hypo-allergenic bedding, down duvets, in-room safe, desk
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
15 Crowell Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(90 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

A stay at Comfort Inn Biltmore West places you in the heart of Asheville, a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets. .This hotel is 5.4 mi (8.7 km) from Downtown Market Asheville and 5.4 mi (8.8 km) from Pisgah National Forest.

What's nearby

  • WNC Farmers Market - 3 min drive - 5.0 km
  • French Broad River - 3 min drive - 5.3 km
  • Asheville Outlets - 3 min drive - 5.8 km
  • Bob Lewis Ballpark - 4 min drive - 3.4 km
  • Biltmore Estate - 7 min drive - 9.2 km

Getting around

  • Asheville Regional Airport (AVL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬5 min walk

About this property

Comfort Inn Biltmore West

Comfort Inn Biltmore West offers 62 accommodations with safes and coffee/tea makers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1006 reviews
Rating 8 - Good. 325 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026

6/10 Okay

Sapphire

Stayed 1 night in Feb 2026

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & comfortable. Front desk person was great! Short walk to TX Roadhouse. Only negative was the bathroom needs updating desperately
Stayed 1 night in Jan 2026

2/10 Terrible

Davyd, Wilmington

Poor communication
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Staff was great
Stayed 1 night in Jan 2026

8/10 Good

Victoria, Pittsboro

Liked: Cleanliness, staff & service
The first room key did not work so we were upgraded to a slightly larger room. The room was nice however the shower knob was loose and almost feel off. The location was great, staff very friendly and breakfast was good
Stayed 2 nights in Jan 2026

8/10 Good

Dawn

Stayed 1 night in Jan 2026

10/10 Excellent

Vonda

Travelled with partner
Liked: Cleanliness, amenities
Clean, updated and very comfortable bed and pillows.
Stayed 1 night in Jan 2026

10/10 Excellent

Banymaday

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Easy check in
Stayed 1 night in Jan 2026

10/10 Excellent

Eileen

Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very nice, breakfast was good, and we appreciated the real friendliness of the staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Leroy

Stayed 1 night in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
Room was clean and I enjoyed having an easy in and out with my dog. Breakfast was good- hot and cold choices. The water was hot and the bed comfy! I enjoyed my stay very much!
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
THE ONLY ISSUE WAS SELF MADE. I THOUGHT SINCE IT SAID " BILTMORE WEST" IT WAS CLOSE TO BILTMORE LOL BUT THAT WASN'T TRUE. THE STAFF WAS VERY SWEET AND PROFESSIONAL, THE ROOM WAS CLEAN. WE HAD NO ISSUES WITH THE HOTEL.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and comfortable beds
Stayed 2 nights in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was satisfying, room was clean, comfortable and handy to all amenities. Hairdryer didn’t work but it was immediately replaced. Easy to get to and leave if traveling from north to a southern destination.
Stayed 1 night in Nov 2025

6/10 Okay

Jerry Paul, Nampa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms didn’t smell the greatest and the area was definitely not what we were looking for.
Stayed 3 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, fresh breakfast, and remodeling in progress.
Stayed 1 night in Oct 2025

8/10 Good

Paula

Stayed 1 night in Oct 2025

4/10 Poor

Donald

Business traveller
The breakfast choices were alright but the food was not great. The second night at the hotel the guest in the room below us was smoking and it was coming through our vents and our room smelled terrible. We had to shut our bathroom door and open the balcony door at 2:00am to air out the room. The front desk attendant told us that the guest had been warned about smoking before and had been fined. Unfortunately there was no other room to move us to. I get migraine headaches from smoke and we really don't like the smell of smoke so that was VERY unpleasant for us.
Stayed 2 nights in Oct 2025

4/10 Poor

Darrel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping opened my door at 945am no knock just open. Checkout is at 11am. The room was dirty and hotel needs care.
Stayed 1 night in Oct 2025

6/10 Okay

Lianne

Travelled with family
Liked: Staff & service

Not the best but staff was nice

I was traveling alone with my daughter for a softball tournament. The proximity to the ball Park was great, but the location was not the most safe looking. Facility is worn and upkeep is fair. the refrigerator made a skreetching sound in the middle of the night and the bed hurt my back. For the price I paid on a weekend, it wasn’t not the best. BUT the front office staff was amazing! Very kind and friendly. she Found an item that belonged to my daughter and was so dilligent to make sure she got it back.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025