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Comfort Suites Outlet Center

2.5 star property

Photo gallery for Comfort Suites Outlet Center

Lobby
Lobby
Business centre
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
890 Brevard Road, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪1 min walk‬
  • Place, Biltmore Estate
    ‪8 min drive‬
  • Place, The Orange Peel
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor)

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds, Non Smoking (1st Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
South Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,193 reviews
The price is NZ$154
includes taxes & fees
10 May - 11 May
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

About the area

Asheville

With a stay at Comfort Suites Outlet Center in Asheville (South Asheville), you'll be steps from Asheville Outlets and a 4-minute drive from North Carolina Arboretum. .This hotel is 6.7 mi (10.8 km) from Pack Square and 6.9 mi (11 km) from The Orange Peel.

What's nearby

  • Asheville Outlets - 1 min walk - 0.0 km
  • Biltmore Estate - 8 min drive - 9.0 km
  • The Orange Peel - 9 min drive - 11.9 km
  • University of North Carolina at Asheville - 10 min drive - 13.1 km
  • Asheville Mall - 12 min drive - 15.3 km

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Biltmore Estate Winery - ‬19 min drive
  • ‪Apollo Flame Bistro - Brevard Rd - ‬6 min walk

About this property

Comfort Suites Outlet Center

Comfort Suites Outlet Center offers 125 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 2500 square feet (232 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,500 square foot of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Liked: Staff & service
Friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Penny

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I had everything I needed. The staff members were so nice. Due to icy conditions, I needed to add a night to my stay. The staff members were having trouble doing so. The staff needs a bit more training. The issue was resolved after a phone call to management. I was able to keep the same room. All and all, I would recommend this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

8/10 Good

Melinda

Stayed 3 nights in Jan 2026

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent customer service!
Stayed 3 nights in Jan 2026

6/10 Okay

Sierra

Stayed 2 nights in Jan 2026

10/10 Excellent

Kacy

Stayed 2 nights in Jan 2026

10/10 Excellent

Penny

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean room, updated, loved the jetted tubn heat/ac worked great, quiet , front desk staff friendly and accomodating! 5 stars!
Stayed 3 nights in Jan 2026

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, comfortable room
Stayed 1 night in Jan 2026

4/10 Poor

Pablo

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Got a lot for the money.
Stayed 3 nights in Dec 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

6/10 Okay

Amy

Liked: Staff & service
Jetted tub didn’t work!!! Breakfast was good!
Stayed 2 nights in Jan 2026

8/10 Good

Yitzary

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay was good. The breakfast, facilities, and mattresses were all fine. However, the bathtub was clogged, which made showering very uncomfortable and unpleasant. Aside from that issue, everything else was okay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The property was pet friendly and super clean.
Stayed 2 nights in Dec 2025

6/10 Okay

Eileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Dec 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very uncomfortable bed. Pillows terrible too. They go flat in an hour. Bathroom needs remodeled too.
Stayed 1 night in Dec 2025

8/10 Good

Leland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025