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Comfort Suites Outlet Center

2.5 star property

Photo gallery for Comfort Suites Outlet Center

Guests can check in at the reception desk, where staff are available to assist with booking and inquiries.
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Stunning hotel entrance with manicured lawn and lush greenery.
Relax by the pool surrounded by lush greenery and lounge on the paved deck.
Enjoy a well-appointed room with a long counter featuring a selection of amenities and a view of the outside.

Popular amenities

  • Pool
  • Gym
  • Laundry

Explore the area

Map
890 Brevard Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪1 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • The Orange Peel
    ‪10 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Pet Friendly)

Suite, Multiple Beds, Non Smoking (Pet Friendly)

Suite, Multiple Beds, Non Smoking (Pet Friendly)

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Asheville

With a stay at Comfort Suites Outlet Center in Asheville (West Asheville), you'll be steps from Asheville Outlets and a 4-minute drive from North Carolina Arboretum. .This hotel is 6.7 mi (10.8 km) from Pack Square and 6.9 mi (11 km) from The Orange Peel.

What's nearby

  • Asheville Outlets - 1 min walk - 0.0 km
  • North Carolina Arboretum - 4 min drive - 3.7 km
  • Antler Hill Village - 9 min drive - 8.3 km
  • Biltmore Estate - 9 min drive - 8.3 km
  • The Orange Peel - 10 min drive - 11.3 km

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Papa's & Beer Mexican Restaurant - ‬5 min walk
  • ‪Sand Hill Kitchen - ‬4 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Comfort Suites Outlet Center

Hotel with free breakfast, steps from Asheville Outlets
Comfort Suites Outlet Center offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 2500 square feet (232 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,500 square foot of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful area. Very safe! Restaurants are nearby. Great place! Very very clean rooms!

6/10 Okay

Sandrine

Travelled with family
Disliked: Cleanliness
Unfortunately it was not really good. The smell is the room was awful, and the smoke detector rang twice, it's hard to wake up like this.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lawren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Donnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

8/10 Good

Kini

Liked: Cleanliness, staff & service
Staf was very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 7 nights in Feb 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room!

This was very convenient to places to eat and the arena in downtown Asheville. Beds were very comfortable and I even love the toiletries supplied by the hotel. Highly recommend it! The only thing I noticed was the hallway carpet was old. That is an easy fix and I keep hoping hotels stop using carpet as they are very hard and time consuming to keep clean.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Heang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and wonderful and very accommodating. The hotel is a great value and close to restaurants and shopping. But I really appreciated how accommodating and helpful everyone wants that I talked to there.
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, very suitable for my needs.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay coming back to town after Helene.

The beds were comfortable. The breakfast was ok, one morning there was no milk, oj or waffle mix to make waffles but there was sausage, gravy, eggs, etc. The bathroom in the was tiny. The room did have a good sized tv with local channels, the reg cable channels, hbo and showtime. For the most part, our stay was good. The concessions are expensive though.
Stayed 6 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to a bunch of stores so its very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

james, Ridgefield

Stayed 1 night in Dec 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar muy tranquilo
Stayed 3 nights in Jan 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Harvy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kathleen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't stay there again

Jacuzzi tub room, jets didn't work. Room seemed dingy. Bed was kind of hard. Nice area and the free breakfast was good. Our room card stopped working after the first day, had to go all the way back downstairs with a baby to get it reset. Person said it happens like 10 times a day. On the last day, the elevator broke. Hauling all our stuff down 3 flights of stairs to check out the next morning was not fun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the elevator being out of service, which did not concern me at all, the hotel looked fantastic.
Stayed 1 night in Dec 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Biltmore.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kazim

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is terrible dirty, very low quality breakfast, rock hard bread, old bread and dirty.
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Overall the hotel was beautiful, charming and the view was breathtaking. We had to contend with construction, that was not mentioned when booking the reservation.
Stayed 3 nights in Aug 2024

8/10 Good

Antonio

Liked: Staff & service
Stayed 2 nights in Sep 2024