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Crowne Plaza Resort Asheville by IHG

3.5 star property

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Bar (on property)
Point of interest
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Asheville

With a stay at Crowne Plaza Resort Asheville by IHG in Asheville (West Asheville), you'll be within a 5-minute drive of Harrah's Cherokee Center - Asheville and The Orange Peel. .This hotel is 6.6 mi (10.6 km) from Biltmore Estate and 0.3 mi (0.5 km) from Asheville Treetops Adventure Park.

What's nearby

  • Asheville Treetops Adventure Park - 3 min walk - 0.3 km
  • French Broad River - 7 min walk - 0.7 km
  • New Belgium Brewing Company - 18 min walk - 1.6 km
  • Downtown Market Asheville - 2 min drive - 2.0 km
  • Grey Eagle - 2 min drive - 1.7 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Cook Out - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪El Que Pasa - ‬18 min walk

About this property

Crowne Plaza Resort Asheville by IHG

Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 274 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Overlook Restaurant, a restaurant where you can take in the golf course view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Asheville? This hotel has 365973 square feet (34000 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (365,973 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1009 reviews
Rating 8 - Good. 241 out of 1009 reviews
Rating 6 - Okay. 133 out of 1009 reviews
Rating 4 - Poor. 54 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michael, West Des Moines

Stayed 1 night in Dec 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The room and service were fine, but the $50 incidental charge was never debited back to my account 7 seven days after we stayed at your hotel. I called the hotel to find out why and they said that they had canceled out the incidental fee on their end and that I now much contact my bank to figure out what is going on. I should not now need to get entangle with my bank to have this fee returned to my account. Seven days and counting and this problem has not yet been resolved. Crown Plaza should be able to do more to get my incidental funds reimbursed.
Stayed 1 night in Dec 2025

6/10 Okay

Mia

Overall my stay was okay. I had to be moved to another room in the middle of the night because a dog would not stop barking. The shuttle only works on the weekend. The staff was not very friendly. The food and drinks at the bar were good. The grounds were nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service overall Very professional and friendly staff Great location Great food
Stayed 3 nights in Dec 2025

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly courteous and hospitable staff, dinner and drinks at the restaurant were great, clean rooms and nice views of the hills.
Stayed 1 night in Dec 2025

10/10 Excellent

Schuyler

Stayed 3 nights in Dec 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities
The lobby is impressive and cozy and the beds are comfortable. The breakfast buffet is decent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Good
Stayed 1 night in Dec 2025

6/10 Okay

Alicia

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was nice however the bathroom could have been cleaned better. There’s nothing worse than getting in a shower and seeing hair in Druid’s rent parts of the shower. The bedding was also “worn” with the appearance that there were spots on the comforter. Those need to be tossed instead of reusing. It wasn’t a good look.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room wasvery clean. All the staff members went beyond to make you feel welcomed! Very satisfied with everything! Will be definitely booki g again in the future.
Stayed 1 night in Dec 2025

6/10 Okay

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

Jerri S

Stayed 1 night in Dec 2025

10/10 Excellent

Shanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The lobby/dinning is stunning. Rooms where clean and quite
Stayed 1 night in Dec 2025

10/10 Excellent

Missy

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was exceptional! The girls at the front desk were very helpful. The bartender for our event was very very nice and did a great job. Everything was very clean. The only thing I did not like is the bathroom and the closets were very small.
Stayed 2 nights in Dec 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, amenities
Yes very …outdated They did not clean room as requested I had to ask for a TV guide they handed me a four page document with all different channels Never explained which channels correctly told us what channel
Stayed 1 night in Dec 2025

8/10 Good

Lauren, Deptford Township

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was okay. Could use some TLC and the walls of this hotel are paper thin. There was a dog show event going on and one of the participants was next door to us. They were up daily at 5am and so were we with the noise coming from their room unfortunately. The view from our balcony was beautiful though!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room is what stood out.
Stayed 3 nights in Dec 2025

10/10 Excellent

Takhisha

Stayed 3 nights in Nov 2025

8/10 Good

Rogers

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met my needs
Stayed 1 night in Nov 2025

4/10 Poor

Ranko

Stayed 1 night in Oct 2025

10/10 Excellent

Hugh M

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff, room and facility are fantastic. Cleanliness was top notch. Would recommend and would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness
Outlets did not work or lamps
Stayed 1 night in Nov 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Gorgeous main area. Delicious restaurant. Ice machine wasn't working though.
Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast. The room was clean and comfortable.
Stayed 1 night in Nov 2025