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Crowne Plaza Resort Asheville by IHG

3.5 star property

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

View map
1 Resort Dr, Asheville, NC, 28806
  • Harrah's Cherokee Center - Asheville
    ‪3 min drive‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • The Orange Peel
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(32 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(32 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

With a stay at Crowne Plaza Resort Asheville by IHG in Asheville (West Asheville), you'll be within a 5-minute drive of Harrah's Cherokee Center - Asheville and The Orange Peel. .This golf hotel is 6.6 mi (10.6 km) from Biltmore Estate and 6 mi (9.7 km) from Asheville Outlets.

What's nearby

  • Grey Eagle - 2 min drive - 1.7 km
  • Harrah's Cherokee Center - Asheville - 3 min drive - 2.3 km
  • University of North Carolina at Asheville - 3 min drive - 2.7 km
  • The Orange Peel - 3 min drive - 3.0 km
  • Biltmore Estate - 8 min drive - 7.0 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Taco Bell - ‬18 min walk
  • ‪El Que Pasa - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk

About this property

Crowne Plaza Resort Asheville by IHG

Hotel in Asheville with 2 outdoor pools and a golf course
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 274 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Overlook Restaurant, a restaurant where you can take in the golf course view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Asheville? This hotel has 365973 square feet (34000 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 5 indoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (365,973 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Reviews

Crowne Plaza Resort Asheville by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 1011 reviews
Rating 8 - Good. 264 out of 1011 reviews
Rating 6 - Okay. 138 out of 1011 reviews
Rating 4 - Poor. 63 out of 1011 reviews
Rating 2 - Terrible. 48 out of 1011 reviews

Reviews

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people and most everything was very nice. My only dissatisfaction is with the bathroom. It is dated, small and not well laid out. The tub was slick and there wasn’t even a single towel rack in there.
Stayed 2 nights in May 2025

8/10 Good

Stewart, Dallas

Stayed 2 nights in Jun 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with unique decor and absolutely delicious restaurant for breakfast and dinner! Highly recommend!!
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in May 2025

8/10 Good

Dennis Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Large rooms.
Stayed 2 nights in Jun 2025

4/10 Poor

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Multiple cars were broken into the weekend we were there. But the hotel DID have security inside the hotel to patrol the kids that were there for a lacrosse tourney!
Stayed 2 nights in Jun 2025

6/10 Okay

Kristin

Liked: Staff & service
Disliked: Property conditions & facilities
Property (tennis courts, pools) was great, convenient location. Staff was nice. However, the key card system is abysmal. I had to have my key changed 5 times only to figure out that the doors are extremely temperamental. I cannot stress enough how frustrating the key system was. The elevators are tiny and they lead you to a non air conditioned hall that reeks of sour milk. Room was large, but very outdated. I would never complain but for the price, I at least expected the door to open easily. My issue is definitely with the state of the hotel itself, not with maintenance or staff (who were all helpful).
Stayed 2 nights in Jun 2025

8/10 Good

Jovany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ask for late check out, they just say NO sorry
Stayed 1 night in Jun 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We reserved a pool access room. The pool outside of our room was closed for our entire stay. Also the sauna, steam room were also closed for our entire stay and the indoor pool was only open for 1 day.
Stayed 5 nights in Jun 2025

6/10 Okay

Jordan

Business traveller
Disliked: Amenities, property conditions & facilities
The pictures are deceiving. The main lobby and rooms that are directly connecting are nice (enough). But the majority of the hotel is very dated and run down. Sockets wont hold plugs. Light switches have shorts. The shower faucet feels like youre going to break if off, just to turn it on. The room had a cheap air freshener smell too
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full Service Restaurant (3 square meals). When closed for an hour in the afternoon, the bar and kitchen are still available. Great view from it as well. Kind of dated in ways they can't really help, like a small elevator. Easy to miss the entrance if not careful. Very reasonable price. Interior signage is absent, and staff directions for the restaurant and elevator were not thorough. No in-room printed info on dining hours, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alice

Nice balcony and view
Stayed 2 nights in May 2025

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful and dirty experience

After looking for a hotel I decided to pay more for this one because the views were very nice and the pictures showed a hotel that was clean and worth a higher price point. Upon arriving at the hotel, I quickly discovered that the pictures online don’t match what it looks like in person. Unfortunately, I didn’t take pictures to save other people from experiencing the same thing. I decided to go ahead and check into the room thinking that maybe the outside just looked rough. As I was walking to the room I realized how wrong I was. The hallway smells like musty, stale smoke and looks very run down. When entering the room I realized the balcony doesn’t have a view like portrayed in the description. The bed sheets and blanket both had stains on them. I stayed in the room for about 10 minutes because leaving. When I told the receptionist that I was disappointed in the quality and frustrated that the room doesn’t match the pictures, she said “ok”. I don’t recommend this hotel for anyone!
Stayed 1 night in May 2025

10/10 Excellent

Yin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is the view outside my room. It doesn't get better than that! The staff were friendly and helpful, and my room was clean. Bar tender Joe made me feel like home. Highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay.205 room is very noisy sounds like ac unit running all night.and the hall smells very bad.the room very clean.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a gorgeous view from our balcony. The breakfast buffet was very good. They even have an omelet station. The room was clean. The best part was the amazingly comfortable bed. It was one of the best nights of sleep I have ever had in a hotel.
Stayed 2 nights in May 2025

6/10 Okay

Alisa

Travelled with family
Disliked: Amenities
Not as nice as I was expecting for the price I paid. Pictures are a bit of a bat and switch. Location a bit odd with interstates and outside area a bit strange. Lobby redone but rest of hotel is old and smelled bad. Indoor pool is not at hotel but you must walk down a steep hill to exercise club and hot tub was broken and there were no towels. Won’t stay again.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Stayed 1 night in May 2025

10/10 Excellent

Tomas

Liked: Cleanliness, amenities
All was great except the AC was loud seems old
Stayed 1 night in May 2025