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Four Points by Sheraton Asheville Downtown

3.0 star property

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby lounge
Fitness facility
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
22 Woodfin St, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪2 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(88 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(149 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Asheville

A stay at Four Points by Sheraton Asheville Downtown places you in the heart of Asheville, within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. .This hotel is 5 mi (8 km) from Biltmore Estate and 5 mi (8 km) from Blue Ridge Parkway Asheville Entrance.

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.2 km
  • Pack Square - 5 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.5 km
  • Fired Up Creative Lounge Ashville - 9 min walk - 0.8 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Dssolvr - ‬7 min walk
  • ‪Twisted Laurel Downtown Asheville - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a ballroom.
Enjoy a satisfying meal at Chop House serving guests of Four Points by Sheraton Asheville Downtown. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Asheville? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Chop House - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1011 reviews
Rating 8 - Good. 297 out of 1011 reviews
Rating 6 - Okay. 123 out of 1011 reviews
Rating 4 - Poor. 49 out of 1011 reviews
Rating 2 - Terrible. 29 out of 1011 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Staff was friendly. Chair in room had torn arms. No light on bedside case. 2 remotes..why?
Stayed 1 night in Feb 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Kelly

Stayed 1 night in Jan 2026

4/10 Poor

Natalie, Charlotte

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

8/10 Good

Krysten

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean room and friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very pleasant staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was sufficiently clean. A little dated but very convenient location. Staff was very helpful and kind at check in.
Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Liked: Staff & service
Disliked: Cleanliness, amenities
Our room had bugs.
Stayed 1 night in Jan 2026

10/10 Excellent

Deanna

Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Hot water was not hot. Website said continental breakfast but therere was a charge for it
Stayed 1 night in Jan 2026

8/10 Good

Renee

Liked: Cleanliness, staff & service
Excellent staff and the hotel was very clean
Stayed 3 nights in Jan 2026

6/10 Okay

Stacy

The staff were very friendly and attentive. The facility, however, is in need of repair. The floors were warped and the room had a musty smell. I wonder if the hotel has flood damage from the hurricane?
Stayed 1 night in Dec 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check out of another hotel due to noise issues. Walked into this hotel hoping for a room.Kristy was very friendly and sympathetic. She found us a room and allowed us to check in early to make things easier for us. Our room was clean, and thankfully, quiet. The rest of the staff we interacted with were friendly and breakfast was excellent. Kristy saved our vacation and we are very thankful. We will stay here again.
Stayed 1 night in Jan 2026

6/10 Okay

Celeste

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Very dated property but great location. Reasonably clean.
Stayed 1 night in Dec 2025

8/10 Good

Judy

Stayed 1 night in Dec 2025

10/10 Excellent

LAUREN

Good stay. Good breakfast. Staff was nice
Stayed 3 nights in Dec 2025

8/10 Good

Evelyn

Stayed 1 night in Dec 2025

6/10 Okay

anthony

Travelled with family
Liked: Staff & service
Older hotel just outside a main area of the town.
Stayed 1 night in Dec 2025

8/10 Good

Louise

Stayed 1 night in Jan 2026

8/10 Good

Melissa, Pleasant Lake

Liked: Cleanliness, amenities, property conditions & facilities
Clean, up to date bathroom, 24 hr coffee, friendly staff, super close to downtown - 15 min walk!
Stayed 1 night in Jan 2026

8/10 Good

Gregory, Laurel

Travelled with family
Liked: Cleanliness
Clean room and friendly staff.
Stayed 2 nights in Dec 2025