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Four Points by Sheraton Asheville Downtown

3.0 star property

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Meeting facility
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View map
22 Woodfin St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪11 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(73 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(128 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

A stay at Four Points by Sheraton Asheville Downtown places you in the heart of Asheville, within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. .This hotel is 5.1 mi (8.2 km) from Biltmore Estate and 4.9 mi (7.8 km) from Blue Ridge Parkway Asheville Entrance.

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
  • Pack Square - 5 min walk - 0.4 km
  • Wicked Weed Brewing - 9 min walk - 0.8 km
  • The Orange Peel - 11 min walk - 1.0 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Renaissance Asheville - ‬3 min walk
  • ‪Old Europe Pâtisserie - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Dssolvr - ‬5 min walk
  • ‪The Crow & Quill - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a ballroom.
Enjoy a satisfying meal at Chop House serving guests of Four Points by Sheraton Asheville Downtown. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Asheville? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chop House - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Reviews

Four Points by Sheraton Asheville Downtown Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 504 out of 1008 reviews
Rating 8 - Good. 315 out of 1008 reviews
Rating 6 - Okay. 108 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

Reviews

10/10 Excellent

Kelly

Stayed 2 nights in May 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness
Great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kamie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great stay
Stayed 2 nights in Jun 2025

8/10 Good

Aurelijus

Liked: Cleanliness
Was good enough.
Stayed 2 nights in Jun 2025

8/10 Good

Jonathan

Stayed 2 nights in Jun 2025

8/10 Good

paul

Quality stay,Was not im formed of the breakfast option breakfast was pay as you go. Big disappointment,can’t remember a n accommodation charged $17 a plate customary it was a more modest free serving.
Stayed 1 night in Jun 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness
The check in clerk and the bartender was extremely nice
Stayed 1 night in Jun 2025

8/10 Good

Corin

Liked: Cleanliness, staff & service, room comfort
Very kind people, outdated establishment in rooms, but decently clean
Stayed 2 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable stay, easy to walk downtown and lower priced than other places we looked at.
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very efficient and clear in her instructions. Very welcoming!
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth F

Liked: Cleanliness, staff & service, property conditions & facilities
Room smelled like cigarette smoke. We have stayed at this property many times and this is the first time this has happened.
Stayed 1 night in May 2025

10/10 Excellent

Roy

It’s always clean I’ve stayed at least 6 or 7 times with no issues. And the staff always helpful and friendly and professional
Stayed 1 night in May 2025

6/10 Okay

Masha

Travelled with family
The property is run down. Weird smells. One slow elevator. The phone in the room didn't work. At check-in, the service was super friendly and helpful, but later, when our toilet backed up, the person at the front desk offered to give me a plunger
Stayed 1 night in May 2025

6/10 Okay

Tressa

Travelled with partner
Air conditioner hair a funny rattle, it was an older place but, I feel like it could be updated a little more. Fine for the value. Chop House dinner was ok, breakfast was better.
Stayed 1 night in May 2025

10/10 Excellent

Marleny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very clean
Stayed 6 nights in May 2025

10/10 Excellent

lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for our little stop on the way back home Asheville is a great city to visit even for one day
Stayed 1 night in May 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking which is handy in Asheville, eaasy freeway access and close enough to everything downtown. Friendly staff.
Stayed 2 nights in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value!

Breakfast and Dinner service only and it was affordable.
Stayed 6 nights in May 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to location and rooms were very clean
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great close proximity to downtown Asheville!
Stayed 3 nights in May 2025

8/10 Good

Seth

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a pet friendly room (with pets), which is reflected to the somewhat worn furniture of the room. Besides that, the location and price was ideal to exploring downtown Asheville. Free water bottles available at the front desk was a great touch.
Stayed 3 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025