Haywood Park Hotel, an Ascend Collection Hotel

2.5 star property

Photo gallery for Haywood Park Hotel, an Ascend Collection Hotel

Lobby
Lunch, dinner, brunch served; French cuisine
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub
Lobby sitting area
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

View map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

9.6 out of 10
Exceptional
(34 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 111 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

9.6 out of 10
Exceptional
(19 reviews)
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

9.8 out of 10
Exceptional
(6 reviews)
  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

9.2 out of 10
Wonderful
(17 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

9.4 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

9.2 out of 10
Wonderful
(7 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Asheville

A stay at Haywood Park Hotel, an Ascend Collection Hotel places you in the heart of Asheville, within a 5-minute walk of Grove Arcade and Harrah's Cherokee Center - Asheville. .This spa hotel is 0.2 mi (0.4 km) from Basilica of Saint Lawrence and 4.5 mi (7.2 km) from Western North Carolina Nature Center.

What's nearby

  • Grove Arcade - 1 min walk - 0.2 km
  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • Wicked Weed Brewing - 8 min walk - 0.7 km
  • The Orange Peel - 8 min walk - 0.7 km
  • Biltmore Estate - 9 min drive - 7.3 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Tupelo Honey - ‬1 min walk
  • ‪Rankin Vault Cocktail Lounge - ‬2 min walk
  • ‪High Five Coffee - ‬2 min walk
  • ‪Chai Pani - ‬1 min walk
  • ‪The Bier Garden - ‬1 min walk

About this property

Haywood Park Hotel, an Ascend Collection Hotel

Art Deco hotel with a full-service spa and a fitness center
Haywood Park Hotel, an Ascend Collection Hotel offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite with French cuisine at Isa's French Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 1:00 PM on weekends.
Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1923
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Covered valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Reviews

Haywood Park Hotel, an Ascend Collection Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 709 out of 1010 reviews
Rating 8 - Good. 185 out of 1010 reviews
Rating 6 - Okay. 63 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

Reviews

10/10 Excellent

Marieke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ hotel! Beautiful with lots of historical touches. The room itself was HUGE! Comfortable beds, spacious bath all spotlessly clean. Perfect location! Fun bar with live music downstairs. Staff was AMAZING! Friendly & helpful. Shout out to Jenna for helping a little mix up at check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Caryn, Marietta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this historic property vs normally staying outside of Asheville and it did not disappoint! The location is central to all that downtown Asheville has to offer within a few short steps. The property was beautiful and we appreciated the charming touches from the old department store. The rooms were perfect for our family of 4 with plenty of space, a large bathroom with an additional sink area outside the bathroom as well as a wet bar, and a rollaway was provided too. The staff was beyond accommodating and friendly as we were also dealing with an unanticipated car issue. Each valet attendant was even more helpful than the one before, especially John. We look forward to returning again and supporting Asheville as it continues to recover and welcome back visitors.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pat

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and comfy hotel

In the downtown area. Can walk everywhere. Parking is valet but we didn’t need our car, we walked. Valet was very fast when checking out. Hotel staff was very friendly and helpful. Rooms were clean, a little outdated as far as no USB connectors in room. No on site breakfast or coffee but they have machines in the rooms and plenty of food options around the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Makenzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic location, great staff, beautiful room, spacious, clean and reasonably priced for the area and room.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Jennings

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, close to shops, bars, restaurants. The rooms are big and the bed was very comfortable. I didn't have the chance to go, but there is a bar/restaurant on the first floor.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay in prime Asheville location. So much available stepping onto the street and exploring city on foot. Clean, luxurious room and great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy, UTICA

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and the hotel itself has such a great history.
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Travelled with pets
Liked: Cleanliness
I really appreciated how friendly the staff were during my stay! It was fantastic to have the flexibility of taking my car in and out of valet without any extra charges. My room was spacious and comfortable, although there were a few cosmetic details that could use a little attention during room inspections. I loved that the hotel is pet-friendly! However, I did notice that the relief areas for pets are a bit far—about 2-3 blocks away—which made it a little tricky to walk them early in the morning or late at night as it can be unsafe. One thing I struggled with was the key card system; I had to get my room key replaced twice. I know Asheville is facing some challenges right now, and I really hope things turn around soon because it’s such a beautiful city! ♥️
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very spacious room and very comfortable. Close to all downtown places. We enjoyed our stay very much.
Stayed 5 nights in Jun 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025

8/10 Good

zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, old department store from the 20’-70’s. Very nostalgic inside. Even when the elevator door opens it tells you which “department” you’re in. 2nd floor was men’s wear! Hotel is extremely well located, within a block or two to many restaurants, shops, nightlife, etc. Room was tastefully decorated and huge with two queens, a couch, and a chair! Bathroom was gigantic as well with a TV! The room did lack in some amenities, however. We received a tiny amount of soap and shampoo for shower. You have to go to front desk for ice. Our room had no ice bucket. There was not a coffee maker in room and the vending area had a tiny Keurig which had no regular coffee pods. There were only two paper cups to use in room. Overall, we enjoyed our stay and would come again.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Best hotel I have ever stayed. Really close to the convention center and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

J. Michael

Liked: Amenities
The staff was amazing! Jam, Jenna, Jackson and Matt were some of the friendliest and helpful I’ve ever met! These guys are super stars! Thank you! The property is amazing and decorated perfectly! It’s truly stunning. The room was clean and neat and every amenity worked as it should. It was a joy staying in such a well manicured facility. The only negative to this stay was the water temperature. I’m not sure if they were having difficulties or the water heater isn’t big enough but the temperature in the shower or tub never got above luke warm at any time. I spoke to a few other guests on my floor and they said the same thing. It’s not a deal-breaker by any stretch but after a long day of walking and playing it’d be nice to take a hot shower.
Stayed 2 nights in Jun 2025

8/10 Good

Renita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious. Located conveniently downtown with access to many shops and restaurants within walking distance. Overall, pleasant stay. Would recommend putting microwaves in the rooms so guest doesn’t have to go to the area by the vending machines in the lobby just to access a microwave. On another note, there was no access to WiFi and no communication surrounding the outage or restoration ETA. Also, it’s a busy place and it would be nice to not have to have more than one person valeting vehicles to minimize confusion and delays.
Stayed 3 nights in May 2025

10/10 Excellent

Ruschelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Jun 2025

8/10 Good

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
This used to be our favorite place to stay when visiting Asheville and where we stayed for our honeymoon 20 years ago. We have been back several times since then and spent our 20th anniversary there last weekend. For the most part, the previous stays have been very nice. The hotel looks like it has not had any significant updates since we first went there. Even the furniture looked the same. The mattress on the bed was in poor shape and slanted towards the middle and had no box spring for support. The shower had very poor water pressure and was luke warm at best (as was the water in the tub) when the dial was turned all the way to hot. We notified the staff several times about the shower and maintenance may have been sent, but with no appreciable improvement to the water pressure or temperature. There were some other issues, but minor in comparison to the water issue. We will most likely stay at a different hotel or rent an air bnb our next trip to Asheville which is a shame because we have had great experiences at the Haywood Park Hotel in the past.
Stayed 3 nights in May 2025

10/10 Excellent

Elissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and cool building, great rooms, awesome location
Stayed 1 night in May 2025