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Kimpton Hotel Arras by IHG

4.0 star property

Photo gallery for Kimpton Hotel Arras by IHG

2 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
View from room
Terrace/patio
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7 Patton Avenue, Asheville, NC, 28801
  • Place, Pack Square
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪6 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(48 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(35 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(22 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, minibar

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(25 reviews)
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

With a stay at Kimpton Hotel Arras by IHG, you'll be centrally located in Asheville, steps from Asheville Art Museum and within a 5-minute walk of Pack Square. .This hotel is 0.3 mi (0.5 km) from The Orange Peel and 0.4 mi (0.6 km) from Grove Arcade.

What's nearby

  • Asheville Art Museum - 2 min walk - 0.2 km
  • Pack Square - 3 min walk - 0.3 km
  • Grove Arcade - 4 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.6 km
  • The Orange Peel - 6 min walk - 0.6 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪Itto Ramen & Japanese Tapas - ‬1 min walk
  • ‪French Broad Chocolate Lounge - ‬1 min walk
  • ‪Korean House - ‬3 min walk
  • ‪One World Brewing - ‬1 min walk
  • ‪Old Europe Pâtisserie - ‬2 min walk

About this property

Kimpton Hotel Arras by IHG

Mountain hotel with 2 restaurants, steps from Asheville Art Museum
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Bargello, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has facilities measuring 2000 square feet (186 square meters), including conference space.
A complimentary manager's reception is offered each day.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 880 out of 1003 reviews
Rating 8 - Good. 75 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities
Amazing public spaces and big room and huge beautiful bathroom!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lucy

Stayed 1 night in Oct 2025

10/10 Excellent

Dayton, Hilton Head Island

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and efficient.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Good location, rooms modern but signs of wear and tear throughout. Valet $32 per night. The valets have absolutely no self awareness nor do they have basic customer service skills (greeting/acknowledging the guests when either arriving or departing the property, asking basic questions
Stayed 4 nights in Oct 2025

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel and stay everytime i come to Asheville! The staff is amazing. The hotel is always top notch.
Stayed 1 night in Oct 2025

10/10 Excellent

William, Aventura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, and a great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Caren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel centrally located. Staff was friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly, nice room and great location.
Stayed 1 night in Oct 2025

4/10 Poor

Nikita

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No water in the rooms, flat pillows, could hear every noise in the room, tv was broken, blackout curtains didn’t completely close so we were woken by light. Not what I’d expect out of a “4 star hotel”
Stayed 3 nights in Oct 2025

6/10 Okay

Clare

Stayed 4 nights in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar had a good selection and superb service. Although we did not have breakfast we did enjoy the coffee and tea bar set up at 7am. Beautiful presentation filling up a 10” table. Both big ceramic mugs and to go cups, several choices of milk and coffee served in large silver urns. Box of fine teas. Lovely!
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Stayed 2 nights in Oct 2025

8/10 Good

MELISSA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Barry at the front desk was great. Hotel is nicely decorated and in a convenient location. Sadly my bed smelled like a dog, the tall waiter at night was rude, the tv kept cutting out, and it was going to be a rather long wait to eat breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with very friendly and helpful staff. We thoroughly enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Beautiful hotel. Spacious rooms.
Stayed 2 nights in Oct 2025

8/10 Good

cassandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place but for the price I was surprised at the paywall reward members only wifi and other amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikki

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. What a wonderful staff from the super sweet valet, desk people, and the bartender (with long hair) were absolutely wonderful. My only complaint is the bartender that is tall with short hair, he was incredibly rude to people and needs additional training. I am in marketing and thought he really was a liability to what otherwise was such kind people.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah, Newport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , breakfast fantastic
Stayed 2 nights in Oct 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Kingfisher

Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. It’s perfectly located in downtown Ashville and feels luxurious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities
We have stayed at the Charlottesville’s and Asheville Kimpton Hotel. Both properties and staff have been excellent. Friendly staff and comfortable rooms. The only area that could use an update is the exercise room. Both properties had broken equipment. They could use a regular recumbent or upright exercise bike too
Stayed 1 night in Oct 2025