Renaissance Asheville Downtown Hotel

3.5 star property

Photo gallery for Renaissance Asheville Downtown Hotel

Meeting facility
Exterior
Pool
Exterior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available

Explore the area

Map
31 Woodfin Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪7 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

9.0 out of 10
Wonderful
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

8.6 out of 10
Excellent
(27 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

7.6 out of 10
Good
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Asheville

In the heart of Asheville, Renaissance Asheville Downtown Hotel is within a 5-minute drive of Buncombe County Courthouse and Grey Eagle. .This hotel is 1.6 mi (2.5 km) from University of North Carolina at Asheville and 2.8 mi (4.5 km) from Asheville Mall.

What's nearby

  • Harrah's Cherokee Center - Asheville - 7 min walk - 0.7 km
  • The Orange Peel - 12 min walk - 1.1 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km
  • Asheville Mall - 4 min drive - 3.7 km
  • Biltmore Estate - 10 min drive - 9.6 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe - ‬6 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬4 min walk
  • ‪Renaissance Asheville - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel with a restaurant, a quick walk to Buncombe County Courthouse
Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 278 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Writers Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 8085 square feet (751 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (8,085 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return to Asheville

This was a return trip for us exactly one year from our first stay. Booked for the location because we were in town for Billy Strings weekend! Walkable to everything including the concert venue. We were worried about how things would be considering the enormous damage to the RAD from Helene but the hotel was in great shape. A few suites were blocked off due to damage but all other amenities were available. The Writer’s Bistro was wonderful as usual. Thanks for hosting us and we’ll see you next time Billy is in town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dana J

Travelled with partner
Liked: Amenities, property conditions & facilities
Quick check in. Friendly and knowledgeable of area.
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Kayla

Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for downtown Asheville

Best hotel to stay in downtown Asheville. May not be the newest but has best views, large rooms, and indoor pool and hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lowell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Julian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Hasty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was fantastic and the staff was incredible
Stayed 1 night in Feb 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff Place just needs updating

Front desk staff and head of house keeping were excellent to deal with. Place was nice just needs some updating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

Amy, Spartanburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year we stay for my birthday for the weekend and the staff always goes above and beyond.
Stayed 2 nights in Jan 2025

6/10 Okay

Sophiro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Sophie

We were disappointed that the pool is closed for renovations. It did not state that on the website when booking the room.
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Thiago

Stayed 2 nights in Dec 2024

8/10 Good

Evelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of Asheville, the rooms and especially the bathrooms where small. The pool and hot tub where not working. Breakfast was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay was great and so was the view overall it was great place to stay and everything is within walking distance. However when we went to use the bathtub to take a shower there sewage backed up that came spewing out all over the tub, thankfully we were given a new room with no questions asked. Great hotel overall.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is overdue for renovations. Pool and Spa not available. Staff was exceptional.
Stayed 2 nights in Dec 2024

2/10 Terrible

andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant is horrible for dinner, breakfast was decent. The bed we slept in was horrendous.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Travelled with family
Liked: Staff & service, property conditions & facilities
The coffee maker in room 1028 was disgusting and needs to be replaced. Otherwise our overall stay was fantastic and we will always stay at the Renaissance when we visit Asheville. The brunch was fantastic!
Stayed 2 nights in Dec 2024

8/10 Good

Whitney

Stayed 3 nights in Nov 2024