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Renaissance Asheville Downtown Hotel

3.5 star property

Photo gallery for Renaissance Asheville Downtown Hotel

Meeting facility
Exterior
Exterior
Pool
Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available

Explore the area

Map
31 Woodfin Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪7 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Hearing Accessible)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

9.2 out of 10
Wonderful
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

8.6 out of 10
Excellent
(27 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

7.6 out of 10
Good
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Suite, 2 Bedrooms

Hotel Indigo Asheville Downtown by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1002)
The price is NZ$225
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hotel Indigo Asheville Downtown by IHG

About the area

Asheville

In the heart of Asheville, Renaissance Asheville Downtown Hotel is within a 5-minute drive of Buncombe County Courthouse and Grey Eagle. .This hotel is 1.6 mi (2.5 km) from University of North Carolina at Asheville and 2.8 mi (4.5 km) from Asheville Mall.

What's nearby

  • Harrah's Cherokee Center - Asheville - 7 min walk - 0.7 km
  • The Orange Peel - 12 min walk - 1.1 km
  • University of North Carolina at Asheville - 3 min drive - 2.4 km
  • Asheville Mall - 4 min drive - 3.7 km
  • Biltmore Estate - 10 min drive - 8.0 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe - ‬6 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬4 min walk
  • ‪Renaissance Asheville - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel with a restaurant, a quick walk to Buncombe County Courthouse
Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 278 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Writers Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 8085 square feet (751 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (8,085 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lynda

Travelled with group

Disappointed

Honestly I read the reviews prior and was excited. I found the $25 per night fee for parking was excessive. If I am renting a room I expect parking to be included. Maybe increase your room price instead of adding extra charges. I booked a city view my room really was just overlooking their parking lot. We had to leave early Sunday morning and was told there was no coffee until 7:00 am. Staff told us to use the in room coffee machines which I find gross. Most hotels offer coffee as early as 5 or 6 am. I booked this hotel because they had a restaurant. However, the dinner menu is really a lunch menu...sandwiches. We were too tired to go outside the hotel. Food was decent though but was hoping for a real dinner menu. Overall not the quality I was hoping for. Hope they do better in the future. Would not be my choice for a hotel when in Asheville again.
Stayed 1 night in May 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent location and wonderful beds
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey J

Stayed 1 night in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Comfy beds. A few notes.

This hotel is in a great location and you can walk downtown if you'd like. The views are wonderful. We could see the mountains and the Grove Park Inn from our 11th floor window. You can they remodeled an older property because of some holdovers like an older toilet, slanting floors, etc. One elevator was down, leading to waits. But overall, a really good stay for the price. Note, you will pay for parking at this property. $30 to valet, $25 to self park. Take the breakfast if it is offered to you with your stay at a discount! It was very good and reasonable if you add it on when booking. We only paid $10.
View from our window
Breakfast room
Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Patrick

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needs improvement

The pool and spa were broken or closed with duration unknown. The hours of food service was poor.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and responsive. Carpeting in my room was dated, sliding bathroom door was off its track and one of the curtains was off its track. However, they came right away to fix the bathroom door and offered me a new room because the curtain had to come down and wouldn't be replaced that day. I also wish they had a note in the bathroom about not having to change the towels. I was only staying 2 nights and didn't need to have fresh towels. Lastly, it costs $25 per night to park your car. Seems excessive to me.
Stayed 2 nights in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
Kia h in the restaurant was an absolute pleasure to meet. We had breakfast and she was so welcoming. Hotel is nice and seems to be in the process of getting a facelift. No issues would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Sunita

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Massiel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and close to everything
Stayed 3 nights in Apr 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return to Asheville

This was a return trip for us exactly one year from our first stay. Booked for the location because we were in town for Billy Strings weekend! Walkable to everything including the concert venue. We were worried about how things would be considering the enormous damage to the RAD from Helene but the hotel was in great shape. A few suites were blocked off due to damage but all other amenities were available. The Writer’s Bistro was wonderful as usual. Thanks for hosting us and we’ll see you next time Billy is in town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dana J

Travelled with partner
Liked: Amenities, property conditions & facilities
Quick check in. Friendly and knowledgeable of area.
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Kayla

Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for downtown Asheville

Best hotel to stay in downtown Asheville. May not be the newest but has best views, large rooms, and indoor pool and hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lowell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025