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Sleep Inn Asheville - Biltmore West

2.5 star property

Photo gallery for Sleep Inn Asheville - Biltmore West

Breakfast area
Standard Room, 1 King Bed, Non Smoking
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
1918 Old Haywood Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

With a stay at Sleep Inn Asheville - Biltmore West, you'll be centrally located in Asheville, within a 10-minute drive of Harrah's Cherokee Center - Asheville and The Orange Peel. .This hotel is 9.7 mi (15.6 km) from Biltmore Estate and 9.6 mi (15.5 km) from Blue Ridge Parkway Asheville Entrance.

What's nearby

  • WNC Farmers Market - 3 min drive - 5.4 km
  • French Broad River - 3 min drive - 5.6 km
  • Center for Spiritual Living - 3 min drive - 4.0 km
  • Asheville Outlets - 4 min drive - 6.1 km
  • Bob Lewis Ballpark - 5 min drive - 3.8 km

Getting around

  • Greenville-Spartanburg Intl. Airport (GSP) - 74 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Sonic Drive-In - ‬4 min drive

About this property

Sleep Inn Asheville - Biltmore West

Sleep Inn Asheville - Biltmore West offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 74 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore West
Sleep Inn Biltmore
Sleep Inn Biltmore Hotel
Sleep Inn Biltmore Hotel West
Sleep Inn Biltmore West
Sleep Inn Asheville Biltmore West Hotel
Sleep Inn Biltmore West Hotel
Sleep Inn Asheville Biltmore West
Sleep Asheville Biltmore West
Sleep Inn Asheville - Biltmore West Hotel
Sleep Inn Asheville - Biltmore West Asheville
Sleep Inn Asheville - Biltmore West Hotel Asheville

Sleep Inn Asheville - Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service
AC did not work very well.
Stayed 2 nights in Dec 2025

6/10 Okay

Cole

Travelled with group
Liked: Staff & service, room comfort
Good air conditioning and clean room. Parking felt a little unsafe and I made sure to carry all of my bags and valuables inside. Door to room did not fit the frame, but it did lock properly. Sound still traveled into the room and was quite loud. The staff was outstanding and very kind. Overall the hotel seemed dated, and drastically overdue for a renovation. Felt a little on edge the entire time as I was unsure of the surrounding area, other visitors staying here, and some of the activity I saw in the parking lot. Overall a good stay, but would probably opt for something somewhere else next time.
Stayed 1 night in Dec 2025

4/10 Poor

CHIEN

Liked: Staff & service
Disliked: Cleanliness
This hotel is very old and poorly maintained. The breakfast was very poor. The overall quality is bad. I will not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Jarrod

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

8/10 Good

Federico

Stayed 1 night in Dec 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service, amenities
The room was comfortable and staff nice, but very noisy hallway at 5:30 am someone keep pounding on my door trying to get in another day a guest was using very foul language and loud trying to remove someone from their room
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Liked: Staff & service, amenities
The staff was very helpful and courteous. We really enjoyed the shower.
Stayed 1 night in Dec 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Good staff, clean room. Reasonable rate. Location a bit further from Biltmore and Ashville than we thought. Breakfast was not good. Didn't realize we needed to call to schedule room cleaning so that didn't happen.
Stayed 2 nights in Dec 2025

6/10 Okay

Janice, Mount Juliet

Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 2 nights in Dec 2025

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Naomi

Business traveller
Liked: Cleanliness, amenities
comfortable
Stayed 13 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

charles

Stayed 1 night in Nov 2025

4/10 Poor

Adam

Disliked: Cleanliness
Not clean...mysterious red/black stain in sheets, blood on wall, toenail on floor right by sink.
Stayed 1 night in Nov 2025

10/10 Excellent

Tatsuhiro

Liked: Cleanliness, staff & service, amenities
Good location for getting around, good parking, and reasonable prices. The only drawback is that the hot water in the shower was hard to get.
Stayed 1 night in Nov 2025

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean. Quiet. Good value.
Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Staff, the location is amazing! Ease of checking in
Stayed 1 night in Nov 2025

10/10 Excellent

DEVIN, Salisbury

Stayed 1 night in Oct 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. However it took 20 minutes to get checked in because nobody was at the front desk. I used the phone as the sign on the counter said and nothing
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the staff was very professional and easy to work with, our stay was only one night but it was comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

janet

Stayed 1 night in Oct 2025