My experience at this property was extremely disappointing. The room was dirty, and there were roaches coming in and out of the bathroom. The ceiling appeared to be collapsing, creating a serious health and safety hazard. There was no shower curtain, making it difficult to bathe properly.
The staff was rude and unprofessional, treating all guests the same—regardless of their situation—as if they were homeless. I found this very unfair, especially since I explained that I had a home to return to and was only staying temporarily.
When I mentioned that Expedia would be calling to confirm the situation, a staff member told me it had nothing to do with him and rudely told me not to ask again. Overall, the customer service was unacceptable, and the condition of the property was well below any reasonable standard.