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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Free daily buffet breakfast
Fitness facility
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Truist Park
    ‪4 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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Exterior
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria
  • Pool
  • Breakfast included
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  • Parking included
3.6 out of 5, Good, 288 reviews
The price is NZ$125
includes taxes & fees
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About the area

Smyrna

With a stay at Best Western Atlanta Cumberland/Galleria Hotel in Smyrna, you'll be a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta. .This hotel is 4.4 mi (7.1 km) from Truist Park and 9.1 mi (14.6 km) from Georgia World Congress Center.

What's nearby

  • Cumberland Mall - 3 min drive - 4.8 km
  • The Battery Atlanta - 3 min drive - 5.5 km
  • Cobb Galleria Centre - 3 min drive - 5.8 km
  • Truist Park - 4 min drive - 6.2 km
  • Coca-Cola Roxy Theater - 4 min drive - 6.2 km

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Zama Mexican Cuisine - ‬7 min walk

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Smyrna? This hotel has 1500 square feet (139 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 396 out of 1105 reviews
Rating 8 - Good. 248 out of 1105 reviews
Rating 6 - Okay. 157 out of 1105 reviews
Rating 4 - Poor. 124 out of 1105 reviews
Rating 2 - Terrible. 180 out of 1105 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I have been to motel that were nicer & better kept

Water would not drain out of the shower so it was terrible because I was not even able to shower after a long day of sweating. I was not going to shower in standing dirty water because of bad plumbing. They made me pay full price and could not change my room and they did nothing for me at all. Breakfast was a crazy mess, they only had a single trash can for the entires dinning area and it was overflowing with trash and the floor was filthy from food and drink drips all over and they would not even mop it up. The room itself was not too bad, bed as clean at least.
Stayed 1 night in Aug 2025

8/10 Good

Dakarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Candace

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jasmyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, clean hotel helpful front desk staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Brian

Disliked: Staff & service
I did not stay at the hotel because the deposit was too high the other best Western deposit was $25 their deposit was $100 and that's extremely too much for a deposit so I didn't say I was wondering if I can get a refund for that estate cause I booked two more days at the right best Western
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Stayed 3 nights in Jul 2025

6/10 Okay

Somporn

Travelled with family
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to interstate one elevator worked which was out of inspection by 7 months Very dirty hallways included Mold in room wet floor from plumbing leak
Stayed 3 nights in Jul 2025

6/10 Okay

Charles

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities
Only one Means of getting to the rooms main Elevator is still out.
Stayed 2 nights in Jul 2025

4/10 Poor

Cedrena

Liked: Cleanliness, staff & service
My stay was decent. Could be cleaner and the rooms are outdated
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Charles

Disliked: Property conditions & facilities
Guests had to use back Elevator because main lobby is out.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mikeria

Stayed 1 night in Jul 2025

6/10 Okay

Sofia

Travelled with family
Disliked: Cleanliness

I’ve paid less for more

We checked in Thursday and were told the pool was not able to be used, the ice maker on our floor didn’t work either! There was still rose petals behind the furniture from previous stays i guess! They never did housekeeping either
Stayed 3 nights in Jul 2025

10/10 Excellent

Dekayla

Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mamadou

Stayed 1 night in Jul 2025

2/10 Terrible

Alec

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2025

4/10 Poor

Jody

Travelled with group
Disliked: Amenities
Room had mold and the walls were wet and crumbling, pool was closed, spot lights were shining in the room window
Stayed 1 night in Jul 2025

6/10 Okay

Ronnie

Stayed 2 nights in Jul 2025

4/10 Poor

CHRISTOPHER

Stayed 3 nights in Jul 2025

4/10 Poor

Kyleigh

Travelled with family and small children
Disliked: Cleanliness, amenities
The hallways smelled like urine. The bedroom furniture has chips in it and the tv had no kids channels. Outr toilet could’ve been cleaned better around the bottom. The pool wasnt very clean, we used the pool net ourselves. You get what you pay for.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrea

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was unusable. Although filled with water, we were not allowed to use the pool during our stay. However, a large group of men were seated in the far left corner of the pool area. The hallways were dirty and needed to be vacuumed. The one working elevator was gross and needed to be thoroughly cleaned. Only one working elevator at the furthest point of the hotel and only one working ice machine. Workers were rude. Bathroom was dirty. Hair was found on the towels. The parking lot had numerous potholes and not kept up. Breakfast although was complimentary was mediocre. No fresh berries to pair with the yogurt, eggs and sausage was cold, milk was soured. Very limited options. Housekeeping blocked majority of the hallways with carts and made it difficult to move luggage cart down walkway to the only working elevator. Security for the building was not working. Should have been a card key to enter the back side or exterior doors not connected to the check in desk, those locks were not working or even engaged. Heavy odor of marijuana in hallways and someone was at the pool area smoking marijuana as well when we attempted to access the pool area. Gates were not locked and no sign stating closed was anywhere to be seen. We were in the pool area and front desk person ran out and yelled at my son to get out of the pool because it was closed. Pool hours are listed as 9am to 10pm, this interaction occurred at 8pm. Very awful experience over all!
Stayed 1 night in Jul 2025