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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Outdoor pool, pool umbrellas, pool loungers
Executive Room, 1 King Bed, Non Smoking (with Sofabed)
Front of property
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • The Battery Atlanta
    ‪5 min drive‬
  • Cumberland Mall
    ‪6 min drive‬
  • Truist Park
    ‪6 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
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The price is NZ$224
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includes taxes & fees
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About the area

Smyrna

With a stay at Best Western Atlanta Cumberland/Galleria Hotel in Smyrna, you'll be a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta. .This hotel is 4.4 mi (7.1 km) from Truist Park and 9.1 mi (14.6 km) from Georgia World Congress Center.

What's nearby

  • Cobb Galleria Centre - 5 min drive - 6.3 km
  • The Battery Atlanta - 5 min drive - 6.4 km
  • Coca-Cola Roxy Theater - 6 min drive - 7.1 km
  • Cumberland Mall - 6 min drive - 5.6 km
  • Truist Park - 6 min drive - 7.1 km

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Los Bravos Mexican Restaurant - ‬3 min drive
  • ‪US Cafe - ‬2 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Smyrna? This hotel has 1500 square feet (139 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 297 out of 797 reviews
Rating 8 - Good. 192 out of 797 reviews
Rating 6 - Okay. 111 out of 797 reviews
Rating 4 - Poor. 78 out of 797 reviews
Rating 2 - Terrible. 119 out of 797 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Neat clean quite
Stayed 1 night in Jan 2025

6/10 Okay

leroy

Disliked: Cleanliness, amenities, property conditions & facilities
Older building, room didn’t smell clean. Very basic for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

6/10 Okay

Vandan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
There was no microwave inside the room & wifi was not available.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Stayed 1 night in Jan 2025

6/10 Okay

Jaquena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast options were very limited. The gym was very small but the staff was friendly.
Stayed 2 nights in Jan 2025

4/10 Poor

Taydra

Stayed 2 nights in Jan 2025

4/10 Poor

MICHAEL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

TV Service/Breakfast

TV service wasn't working. Front Desk Agent said it should be working. I kept telling him it wasn't working. This happened over multiple days. Eventually, he offered a switch of rooms (he had determined there was a problem with the cable TV) which I did but the TV in the 2nd room did not work either. Eventually, I got to a 3rd room which the TV was working - this happened near the end of my stay. I was in town for college football play-off championship and wanted local TV news coverage - was disappointing. Also, the breakfast wasn't fully replenished each of the days.
Stayed 4 nights in Jan 2025

6/10 Okay

Noah

Stayed 2 nights in Jan 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a bit hard to get to if you missed the entrance. Clean room. Good breakfast options.
Stayed 1 night in Jan 2025

10/10 Excellent

Tierrica

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Peaceful
Stayed 1 night in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended place if if the area! Hitel staff were very accommodating and friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Takesha

Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Silas L

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My 4day stay at Best Western

The room had a strange smell, the ceiling had yellow stains on it, the door would close all the way, the hall way smelled funny; maybe because of the dated carpets. The internet did not work in the room and the clerk told me the they didn’t provide internet to the tv on purpose, so we couldn’t watch tv for the entire length of our stay. I had to sit in the lobby the day I was leaving in order to conduct some important business and they were doing a training session with the Brand Ambassador/trainer, I think and the things that herd…. The sheets , pillows and pillow cases had yellow stains on them and I asked for them to be changed and they weren’t changed. The best part of our stay, was the shower/hot water!!
Stayed 3 nights in Jan 2025

8/10 Good

Shasta

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Ona

Liked: Amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2025

4/10 Poor

Yasmeen

Stayed 1 night in Jan 2025

10/10 Excellent

Faith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Meekmills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a good price
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

The hotel needs to be better.

When I came into the hotel it was beautiful for the lobby. I love the water fountain & it was like a waterfall. I was at the checkout desk & no one was there. I've waited for nearly 10 minutes for someone to help me check in. it could've been better if it wasn't for that situation. The bathrooms were nice inside. The room was ok but could've been better. I saw the sign outside of the hotel saying rooms renovating. there was mildew like on the bathroom wall. Some of the paint off the furniture on the room were coming off. The bathtub drain paint was coming off too. The sink could've come out into one & not like sprinkles. It's something like the shower spout.
Stayed 2 nights in Jan 2025

4/10 Poor

Yasmeen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A man came to my door trying to come in telling me I had to go at check out when I was starting to extend my stay. Poor customer service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2025