Booked this hotel based on reviews, access to interstate, and free parking. I travel at least once every 6 weeks to a variety of states, have for 20+ years. This is 1 of a handful of hotels that did NOT meet the expectations based on reviews.
Access from Freeway: Very convenient and quick access…
Parking: Plenty of parking spaces and free…
Check in: The employee was efficient and personable.
Initial Impression of Hotel Upon Entering: The smell of the hotel lobby was very off putting. As soon as I entered, it was a concern because it made me wonder about the ventilation. It was a “stagnant air” smell. This same smell was on the 2nd and third floor.
Initial Impression of Hotel Upon Entering Room 342: The unique smell was more pronounced. The smell was of “stagnant air and mold.” The AC unit was running so I knew the air was actually circulating.
The details of room was very concerning. Bathroom wall had a large patch, painting around the baseboards was “slopped on”, the dispensers were very low for the average person. Paint on curtains. Curtains looked to be “wet” but were actually dry which made me think they were actually soiled.
Bed was spacious because we had a king bed. The comfort level of the bed was ok. Bed was not sturdy which did not allow for a good night sleep. The 4 pillows were small like decorative pillows.
Each time we reentered the room, we had to spray air freshener because of the horrible smell.
Would not stay at hotel again due to details and smell.