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Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Exterior
Restaurant
Fitness facility
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
12505 Innovation Way, Alpharetta, GA, 30004
  • Place, Avalon
    ‪3 min drive‬
  • Place, Regal Avalon
    ‪3 min drive‬
  • Place, Northside/Alpharetta Medical Campus
    ‪4 min drive‬
  • Airport, Atlanta, GA (PDK-DeKalb-Peachtree)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Communications)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Alpharetta

Located in Alpharetta, Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG is in the business district, a 3-minute drive from Avalon and 5 minutes from Wills Park. .This hotel is 4.5 mi (7.2 km) from North Point Mall and 8.4 mi (13.5 km) from Emory Johns Creek Hospital.

What's nearby

  • Avalon - 3 min drive - 3.8 km
  • Regal Avalon - 3 min drive - 4.1 km
  • Northside/Alpharetta Medical Campus - 4 min drive - 4.8 km
  • Lake Lanier - 15 min drive - 23.5 km
  • Mercedes-Benz Stadium - 32 min drive - 51.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 55 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG offers 124 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 guestrooms featuring microwaves and MP3 docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
At Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Alpharetta? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 28 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel Alpharetta
Holiday Inn Express Alpharetta Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Hotel Holiday Inn Express & Suites Alpharetta - Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Express Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway by IHG

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very professional and friendly. Allowed us to check in early.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Staff & service, amenities, property conditions & facilities
Not a bad place to stay
Stayed 2 nights in Sep 2025

8/10 Good

Nick

Stayed 2 nights in Sep 2025

10/10 Excellent

Felicia

Travelled with family
Stayed 1 night in Sep 2025

6/10 Okay

Erin

Travelled with family
Updates needed. Lights on desk did not work. All the ports for cell phone usage on lamps did not work
Stayed 1 night in Sep 2025

10/10 Excellent

Prince

Stayed 1 night in Jul 2025

4/10 Poor

Cem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel rooms need a major upgrade. For $5 more the hotel next door is a much better place for stay. Water barely coming out of bathroom sink, no drainage in the tub. Ac unit making a loud noise, furniture in the room is chipping away.
Stayed 1 night in Sep 2025

10/10 Excellent

Chapulin

Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert stay

Attending a concert in Atlanta and wanted something in between Duluth and Atlanta. Location is great!!! Nice and safe area with everything you need within minutes drive
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Liudmyla

Stayed 1 night in Aug 2025

10/10 Excellent

Farhad

Stayed 2 nights in Aug 2025

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt had shower curtain, no fridge, the fire alarm was in a string. I disliked this place!
Stayed 3 nights in Aug 2025

6/10 Okay

anne

Liked: Cleanliness, staff & service
There was no room service at night, you go to the service desk.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay with the family with no problem. Place is outdated so would be good to renovate soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service
Room was dirty, had trash in it. Horrible sewage smell.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Good but not great. Could've been better.

This is my first time travelling by myself, so initially I was amazed of how well the room appeared to be clean. That is, until I noticed some beer cans underneath the cabinet area where the microwave was. I simply just assumed that it could've been a simple mistake by the housekeeping staff, so I just let it slide. However, as I settled in, I gradually started noticing some issues during my stay. On my first night, I requested some hand soap for the bathroom since there was none. Well, I tried requesting for hand soap through the in-room telephone, but there were connection issues. I ended up getting a call from the front staff on my cell phone to request hand soap. A few minutes later, a nice housekeeping lady came in to hand me the soap, and she noticed that my sofa was incorrectly placed. I did not realize it until she pointed that out and stated that whoever cleaned my room before must've forgotten to move the sofa back. She kindly adjusted it for me! But these issues signaled to be that the hotel is missing some marks in key areas. On the second day, however, I noticed something concerning in the elevator. The elevator license was expired. The license stated that it was expired on July 2025. Since I figured that a lot of people have used the elevator, maybe the issue was mentioned to upper management? But it certainly isn't a good look to have an expired elevator license visible to the guests. The staff was amazing however!
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible time tryi g to check in. I booked my reservation a month ago. Very sweet, but new employee I dont think realized that. Said i had to pay $50 deposit but they would not accept cash. Then system bumped me out or something, and i had to pay up front entire 2 night stay in advance, but again, they would not accept cash. It was so difficult. Then another manager figured it out. I didnt owe deposit, i was an Expedia reservation. Finally got checked in. The rest of the stay was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Meagon

Stayed 1 night in Aug 2025

8/10 Good

Margaret

Liked: Staff & service
It was fine for our needs
Stayed 1 night in Aug 2025