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Springhill Suites Memphis East / Galleria

3.0 star property

Photo gallery for Springhill Suites Memphis East / Galleria

Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Property amenity
Exterior
Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Place, Wolfchase Galleria
    ‪2 min walk‬
  • Place, Saint Francis Hospital - Bartlett
    ‪3 min drive‬
  • Place, Graceland
    ‪25 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

7.6 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
Fairfield Inn & Suites by Marriott Memphis East/Galleria
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 864 reviews
Fairfield Inn & Suites by Marriott Memphis East/Galleria

About the area

Memphis

With a stay at Springhill Suites Memphis East / Galleria in Memphis (Wolfchase), you'll be a 1-minute drive from Wolfchase Galleria and 6 minutes from Bellevue Baptist Church. .This hotel is 3.5 mi (5.6 km) from Davies Manor and 5.7 mi (9.2 km) from Cordova Community Center.

What's nearby

  • Wolfchase Galleria - 2 min walk - 0.2 km
  • Saint Francis Hospital - Bartlett - 3 min drive - 3.2 km
  • Beale Street - 21 min drive - 38.2 km
  • FedExForum - 22 min drive - 38.9 km
  • Graceland - 25 min drive - 42.8 km

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Raising Canes - ‬12 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Texas Roadhouse - ‬7 min walk

About this property

Springhill Suites Memphis East / Galleria

Hotel with free parking, 3-minute walk to Wolfchase Galleria
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills and complimentary use of a nearby fitness facility.
A complimentary self-serve breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary self-serve breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1998
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Springhill Suites Memphis East / Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 992 reviews
Rating 8 - Good. 270 out of 992 reviews
Rating 6 - Okay. 139 out of 992 reviews
Rating 4 - Poor. 96 out of 992 reviews
Rating 2 - Terrible. 73 out of 992 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Kyara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely disgusting. The room was old and nasty. The paint was piling off the walls. There were cracks in the ceiling. Everything was either rusty and dirty. The room had an awful smell. The bedding, the floors and the furniture looked decades old and so nasty. Immediately left the room and requested a FULL refund… still waiting on the funds to release from my credit card. VERY DISAPPOINTED!!! The pictures are deceitful!
Stayed 2 nights in Oct 2025

2/10 Terrible

Martariane

Disliked: Cleanliness, amenities, property conditions & facilities
Infested with roaches
Stayed 1 night in Oct 2025

2/10 Terrible

Megan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy, smelled like cigarette smoke and the smoke detectors had veen pulled out of the ceiling. The second room they moved me to smelled like urine. The third one was clean, but the tv didnt work and it was very noisy. I will never stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and made us feel welcome. The breakfast was also very good, and we got a good night's rest.
Stayed 1 night in Sep 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in Desperate need of a renovation the pool area looked like something from a horror film and the pool was oily and the water was dirty I would not recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Yashar

Stayed 1 night in Sep 2025

4/10 Poor

Caitlynn

Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was cheerful and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times the rooms are nice an clean the sofa bed is a bonus an the breakfast an indoor pool are always good for kids. We would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Ma Zianne

Stayed 5 nights in Aug 2025

4/10 Poor

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys didn't work, t.v didn't work, bathroom was dirty, sofa bed boards broken sofa bed was falling in on one side. Had to wait on towels, carpet wasn't vacuum, no trash liners in trash cans. Tub wasn't clean. Horrible experience for a Springhill hotel...
Stayed 2 nights in Aug 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, property conditions & facilities
This property had roaches in the mini refrigerators, ants, mold in the bathrooms, gnats in the rooms, stains all over the room floor, doors that you can look through and see the hallway, and smoked out rooms covered up with fragrance. This hotel is horrible and is no better than staying in a 0 star motel room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma Zianne

Stayed 4 nights in Aug 2025

6/10 Okay

Cheyenne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
while the staff was great, the accommodations were not, our room spelled like week old moldy water, the tub had some stains around it, we were looking forward to using the pool and hot tub, which the hot tub was closed and wasn’t stated on the website, and the pool looked like it wasn’t cleaned other than skimmed on the top. the breakfast was good for a breakfast included in a hotel stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Dave

Liked: Cleanliness
The Expedia description for this property is deceptive and inaccurate. It states "guest can use a nearby fitness center (free access)". This is not true, the only fitness option is a small fitness room inside the hotel with very limited equipment. This was the deciding factor for me selecting this hotel, so I was very disappointed to find out it was false. I don't appreciate being lied to.
Stayed 2 nights in Aug 2025

4/10 Poor

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always the spot we choose

We stay here each time we take daughter back to college. The room is spacious. The beds are comfy and ac works great. The carpet in the room had some big red stains like paint. Breakfast is ok. Not a big selection but it’s ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Fredia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shani

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was really nice, but it was no good. I had to switch my room right when I got there because it was wet all around the side of one side of the bed/room. Switched my room and it was the same situation. Towels appeared dirty, and the hallways reeked of marijuana. The breakfast was awful.
Stayed 2 nights in Aug 2025

8/10 Good

Felipe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was very good, my back did not hurt during the stay as it usually does on other hotels.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good value

Very clean rooms and extremely comfortable beds with quality linens. Nice staff. Breakfast was decent, but the breakfast area could use a deep clean of chairs and carpets. Wonderful desk area and chair in the room
Stayed 1 night in Aug 2025

2/10 Terrible

Elijah

Stayed 1 night in Aug 2025