Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

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2 bars/lounges, beach bar
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪10 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min drive‬
  • Place, Puerto Morelos Town Square
    ‪22 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Master Suite Ocean Front King

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Master Suite Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Master Suite Ocean Front Private Pool King Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Master Suite Ocean Front Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Master Suite Ocean Front Private Pool Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Master Suite Ocean Front Two bedroom Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

Similar properties

About the area

Puerto Morelos

With a stay at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive in Puerto Morelos, you'll be 7 mi (11.3 km) from Puerto Morelos Beach and 7.9 mi (12.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive property is 8.2 mi (13.1 km) from Puerto Morelos Town Square and 8.4 mi (13.5 km) from Ojo de Agua Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 10 min walk - 0.8 km
  • Puerto Morelos Beach - 16 min drive - 11.6 km
  • Moon Palace Golf Club - 18 min drive - 16.9 km
  • Ojo de Agua Beach - 21 min drive - 15.1 km
  • Puerto Morelos Town Square - 22 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Le Chique - ‬8 min drive
  • ‪Siena Restaurant - ‬8 min drive
  • ‪Preferred Club Bar - ‬8 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Restaurante Zócalo - ‬8 min drive

About this property

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offers 90 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A marina and a health club are featured at the property. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 90 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at K’UHUL, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This property has facilities measuring 1400 square feet (130 square meters), including conference space. Free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
K’UHUL - This restaurant specializes in Mexican cuisine.
JOYA - This restaurant specializes in local and international cuisine. Open daily.
CÔTÉ À COSTA - This restaurant specializes in Mediterranean cuisine. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Tennis

Lessons/classes/games

Cooking

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • CÔTÉ À COSTA
  • JOYA
  • K’UHUL

Things to do

  • 2 outdoor pools
  • Art gallery
  • Beach yoga
  • Health club
  • Library
  • Shopping
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,400 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2001
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya All Inclusive

Zoetry Paraiso Bonita Riviera Maya Puerto Morelos

Zoetry Paraiso Bonita Riviera Maya

Zoetry Paraiso Bonita Riviera

Zoetry Paraiso de la Bonita Riviera Maya

Zoetry Paraiso de la Bonita Riviera Maya All Inclusive

Paraiso de la Bonita a Luxury Collection Resort Riviera Maya

Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 100 reviews
Rating 8 - Good. 13 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Janet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The service was not good. There were only 2 restaurants and the food was not good. Many services were closed. Definitely not worth the 5 star rating or how expensive it is. Will not go back.
Stayed 6 nights in Feb 2026

10/10 Excellent

Nicolas Alcides, Senoia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed about a week. Very secluded away from the noise. Very quiet and relaxing. Minimal entertainment which is fine for us. Cancun and Playa del Carmen are fairly close by Uber or Taxi. Excellent service, personalized. Butlers are excellent. Pools are beautiful. Food is ok. Definitely recommend.
Stayed 6 nights in Feb 2026

10/10 Excellent

Iryna

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place for a quiet escape — peaceful, elegant, and incredibly relaxing. The rooms are spacious and beautiful, and I truly appreciated that there was no loud party atmosphere, just calm surroundings. The staff was warm and friendly throughout my stay, and the food was good. I especially appreciated that all meals are served à la carte — no buffets — which made the experience feel more elevated and enjoyable. The beach was clean with minimal seaweed during my stay at the end of February, and my evening sunset walks quickly became a favorite ritual. I would happily return.
Beach
Stayed 3 nights in Feb 2026

10/10 Excellent

Jordan

Stayed 3 nights in Feb 2026

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities
The room was beautiful, the resort stunning, the food exceptional but it was the staff that made it.
Stayed 9 nights in Feb 2026

10/10 Excellent

Kerilee, Duncan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this resort was so awesome!! The staff were so kind and helpful and our suite was beautiful!!
Our patio view
Mango flambé at Qin Qin
Sophia!
Stayed 7 nights in Feb 2026

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and the resort is more beautiful than the pictures. A truly relaxing paradise!
Stayed 3 nights in Feb 2026

10/10 Excellent

Adriane

Liked: Cleanliness, amenities, property conditions & facilities
Flawless, top level service
Stayed 4 nights in Feb 2026

10/10 Excellent

Macy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a great stay from February 2nd to February 8th. Our room was spotless and exactly as pictured. Spacious, beautiful, and with amazing views. The bed was incredibly comfortable, and housekeeping kept everything immaculate each day. Our butler, Fernando, and the GM, Cesar, were truly exceptional. They checked in on us regularly and made sure we felt taken care of the entire time. The level of service really stood out. The resort is peaceful and leans toward a quieter, more mature crowd, which made it perfect for our honeymoon. We loved the calm, relaxing atmosphere. The beach access is just steps away, which was such a bonus. We did have a brief issue with lukewarm water in our room, but it was resolved immediately. The team even offered us a Bali bed and champagne as a courtesy, which was such a thoughtful gesture. The food and overall service were wonderful. The only minor downside was the cooler weather during our stay, which of course had nothing to do with the resort. If you’re looking for a quiet, relaxing getaway with attentive service, we would absolutely recommend staying here.
Stayed 6 nights in Feb 2026

10/10 Excellent

Sarah Gigantino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!
Stayed 3 nights in Feb 2026

10/10 Excellent

Yanic

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Returning to Paraiso De La Bonita for our second visit felt like stepping into a beloved dream once more. Led by Séniors Eduardo and Brendon, the lineup of personnel at our arrival was like a family welcoming us back, instantly creating a warm feeling. Our luxurious two-bedroom suite, just steps from the beach, was a serene oasis adorned with exquisite decor and breathtaking ocean views. While maintenance issues required attention, they did not detract from the overall experience. The immaculate shoreline, free from sargassum, provided the perfect backdrop for relaxation, allowing us to unwind and embrace the beauty around us. Dining at the resort was again a culinary journey that delighted our senses. Each meal was a masterpiece, with Sénior Eduardo ensuring our dining experiences remained extraordinary. The flavors burst with freshness and creativity, showcasing local ingredients that danced on our palates. Our dedicated butlers, Norma and Rodrigo, pampered us with genuine care, making us feel like cherished friends. A highlight was the soothing spa massage treatment, offering a rejuvenating experience that left us feeling revitalized. With skilled therapists and a tranquil ambiance, it was a blissful escape we eagerly anticipated. General Manager Cesar’s commitment to hospitality shone brightly throughout our stay, ensuring every detail enhanced our experience. As we departed, our hearts brimmed with gratitude, already dreaming of our next return to this paradise.
Stayed 5 nights in Feb 2026

8/10 Good

Tracy

Stayed 5 nights in Jan 2026

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.
Stayed 4 nights in Jan 2026

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes, had an amazing stay! The staff were all wonderful and kind. Made the trip even more memorable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Renee

Liked: Property conditions & facilities
The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back!
Stayed 3 nights in Jan 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!
Stayed 6 nights in Jan 2026

10/10 Excellent

Ross

Stayed 5 nights in Jan 2026

10/10 Excellent

Yanic

Liked: Cleanliness, amenities, property conditions & facilities
A Hidden Paradise at Paraiso De la Bonita 🌴✨From the moment we arrived at Paraiso De la Bonita, we knew we had discovered a hidden paradise. The warm welcome from Maria and Brandon at reception felt like a hug, instantly wrapping us in the magic of this serene resort. The luxurious spacious Hacienda style suites, just steps away from the beach, offered an oasis of comfort and elegance. Each morning, we were greeted by thoughtful housekeeping staff, and the tranquil atmosphere, surrounded by lush surroundings, created the perfect backdrop for relaxation. The boutique luxury resort beautifully showcases Mexican culture with a delightful mix of old and new designs, adding visual interest and comfort. While some areas are a work in progress, this only enhances the charm of the property. Dining was thoughtfully curated and exceptionally tasteful, with Eduardo M. ensuring we dined like royalty and Ritchie’s cappuccinos starting our mornings perfectly. Every member of the resort truly cares, providing top-notch service. Our butlers—Norma, Cath, Rodrigo, Vanz, and Enrique—pampered us like family. Eduardo Q. made us feel like the only guests, and Karen, the concierge, was always thoughtful with recommendations. Sofia, the star parrot, brought smiles with her greetings. General Manager Cesar embodies hospitality, treating us like family. In every corner of Paraiso De la Bonita, we found warmth, beauty, and unparalleled service. We cannot wait to return to this enchanting paradise!🌺❤️
Stayed 8 nights in Jan 2026

8/10 Good

joseph

Stayed 7 nights in Jan 2026

6/10 Okay

David William

too many things not finished that brochure said were included
Stayed 8 nights in Jan 2026

8/10 Good

amy

Stayed 6 nights in Jan 2026

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff here is excellent. If you are looking for a relaxing vacation this is the place.
Special coffee dessert
Walking to the room
Poolside
View from the outdoor restaurant
Stayed 5 nights in Dec 2025

6/10 Okay

Corey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was very underwhelmed with my stay having been to two other all inclusive hotels in the area. Firstly, the beach here is practically unusable and this is not clear when booking. Chairs are not even setup on the beach, I just pulled one down since I didn’t want to be trapped at the pool all day. The parrot, Sofia, seems unhealthy and poorly cared for. She is given little attention, toys, or activities. You can see she is covered with pin feathers too. This is addressed in other reviews and am saddened there is not better care provided. I will say the staff is friendly and tries to be attentive but there isn’t much for them to do. The resort is so small there is not much need for a butler service. During my stay I had a worker come into my room without waiting for me to tell them to wait, as I was indisposed. I have never had this happen in a hotel before and was shocked the worker just came in. While the buildings were updated, the door to my room was not fitted properly. I could see the sunlight coming in, along with mosquitoes. This also made it difficult for the air conditioning to work well. Additionally, I was served raw chicken for dinner and when I said something was told that it was a chicken thigh, not a breast. That didn’t matter to me, raw is raw. I would not recommend this place to others and am sure you can find something nicer.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was excellent. Fresh juices, smoothies, and avocado toast at breakfast were a highlight for me as someone who eats healthy, though there were plenty of great options for everyone. The tacos were a standout for our other meals. We also had butler service during our stay, and Catherine and Enrique were absolutely fantastic. They went above and beyond to make sure we were comfortable and had everything we needed, and they truly elevated our entire experience. We would absolutely return and highly recommend it to anyone looking for a beautiful, peaceful, and well-cared-for getaway.
Stayed 6 nights in Dec 2025