Book Macdonald Hotels Aviemore accommodation from NZ$158

Plenty of parking. Very unfriendly welcome. Family rooms are across the other side of the hotel from reception so bring bags with wheels. Received all the info about works being done and staff training AFTER our stay, which was very unhelpful. Very understaffed reception, think the boss walked past a few times when there was a queue of 3 of us waiting for 20 minutes. Ridiculous wait time for such a short queue, it was much larger when I left and staff didnt even acknowledge or apologise to anyone waiting. The room was basic, with paper thin walls. I could hear my neighbour using the toilet in detail, full conversations and every slight movement. Not ideal when kids are trying to sleep or not great for your neighbour when your kids are making normal kid noise. Lovely area, lots to do but very disappointing

YES, parking was very easy with lots of space.

Very clean and modern! Comfortable room. Parking was super easy and included

The carpet in the room had holes in it,I think it has past its used by date

A slightly tired hotel in need of upgrading/modernising. Cannot fault the staff or amenities.

We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better.