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Sonesta Simply Suites Cleveland Westlake

3.0 star property

Photo gallery for Sonesta Simply Suites Cleveland Westlake

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Breakfast area
Suite, 2 Bedrooms, Fireplace
Exterior
BBQ/picnic Area

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
30100 Clemens Rd, Westlake, OH, 44145
  • Place, Crocker Park
    ‪14 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Place, Huntington Reservation
    ‪5 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(21 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible, Fireplace (Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible, Fireplace (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Shower)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Westlake

With a stay at Sonesta Simply Suites Cleveland Westlake in Westlake (West Dover), you'll be within a 5-minute drive of Lake Erie and Crocker Park. .This hotel is 1 mi (1.7 km) from Regal Crocker Park and 2 mi (3.1 km) from Lake Erie Nature & Science Center.

What's nearby

  • Crocker Park - 14 min walk - 1.2 km
  • Regal Crocker Park - 19 min walk - 1.6 km
  • Lake Erie Nature & Science Center - 4 min drive - 2.9 km
  • Huntington Reservation - 5 min drive - 3.2 km
  • Cleveland Clinic - 31 min drive - 38.3 km

Getting around

  • Cleveland Station - 21 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬16 min walk

About this property

Sonesta Simply Suites Cleveland Westlake

Colonial hotel in Westlake with free parking
Sonesta Simply Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms, featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Cleveland Westlake.
Featured amenities include complimentary wired internet access, express check-out, and luggage storage. Planning an event in Westlake? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta Simply Suites Cleveland Westlake Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 376 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 144 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeniffer

Stayed 15 nights in Oct 2025

10/10 Excellent

Juan

Stayed 3 nights in Oct 2025

10/10 Excellent

Keyonta

Stayed 7 nights in Oct 2025

2/10 Terrible

michaela

Travelled with family
Disliked: Staff & service, room comfort
So angry and want my money back. not as advertised. for one thing, I was allowed to book the room after the front desk apparently closed. so my poor niece and her baby had to keep calling to get someone to come down. then the baby got locked in the room alone, because the key stopped working and the door closed and she couldnt' get in to the room and had to keep calling the front desk. there was no pack n play for the baby. so not family friendly. and there was NO buffet breakfast as advertised. this is a terrible way to arrive after 11 hours driving with a special needs child. awful.
Stayed 1 night in Oct 2025

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service
6 am fire alarm goes
Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Stayed 3 nights in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this property. The hotel is run down and the rooms aren’t cleaned well. Hotel staff unprofessional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
Stayed 1 night in Oct 2025

4/10 Poor

Aedan

Travelled with family
Disliked: Staff & service
Better properly staffed
Stayed 2 nights in Oct 2025

6/10 Okay

Adriene

Business traveller
The room was decent, just skepitism about guests residung on the property - short-term residency for many.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jamal

Disliked: Amenities
My door keys stopped working the next night at 12:00 midnight. Then stopped working again in the middle of the day. Pathroom water drainage extremely slow and dairty. It’s simply a dumping trash.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jessica

Stayed 8 nights in Oct 2025

6/10 Okay

Jeff

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was extremely stained in many areas. The dishwasher leaked a LOT. All of the outdoor areas could use some paint. Other than that, it was fine.
Stayed 5 nights in Oct 2025

2/10 Terrible

Dinecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Fro
Stayed 1 night in Oct 2025

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and price.
Stayed 3 nights in Oct 2025

2/10 Terrible

Yaser

Travelled with family
Disliked: Cleanliness
We were not expecting a 5 star hotel but when we walked in the room, it smelled pot too much and the room itself did not look great. My wife started getting headaches right away. We left right away and notified the staff that we going somewhere else. Staff was nice and they said we won’t be charged and that a refund will be issued. I would not go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrana

Liked: Amenities
Nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
Stayed 1 night in Oct 2025

6/10 Okay

Oktay

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Melinda

Stayed 4 nights in Sep 2025

8/10 Good

Christine

Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pet area was convenient. The office was a great presentation. But the rest of the property including room we stayed in needed some caring attention.
Stayed 1 night in Sep 2025